TUI Blue Atlantic Hills is a great choice for a stay in Puerto de la Cruz. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include 3 outdoor pools, a fitness center, and a terrace.
Carretera Taoro 23, Puerto de la Cruz, Tenerife, 38400
What's nearby
Taoro Park - 2 min walk - 0.2 km
Risco Belle Aquatic Gardens - 3 min walk - 0.3 km
Tenerife Beaches - 12 min walk - 1.0 km
Plaza del Charco - 12 min walk - 1.0 km
Puerto de la Cruz Town Hall - 12 min walk - 1.0 km
Getting around
Santa Cruz de Tenerife (TFN-Tenerife North) - 34 min drive
Tenerife South Airport (TFS) - 76 min drive
Restaurants
Alberto's - 6 min walk
Indian Express tandoor and curry - 8 min walk
Zicatela - 10 min walk
aromas de india - 9 min walk
Vinoteca Con Pasión - 9 min walk
About this property
TUI Blue Atlantic Hills
TUI Blue Atlantic Hills is a great choice for a stay in Puerto de la Cruz. Guests can indulge in massages, then grab a bite to eat at one of the 2 restaurants. Other highlights include 3 outdoor pools, a fitness center, and a terrace.
At a glance
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Hotel size
137 rooms
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Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (18 years old and younger) not allowed
No cribs (infant beds)
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Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING
Parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
2 restaurants
2 bars/lounges
What to do
Pool table
Services
24-hour front desk
Concierge services
Luggage storage
Pool loungers
Pool umbrellas
Facilities
Garden
Terrace
Library
Television in common areas
Piano
Fitness center
3 outdoor pools
Spa services
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Front entrance ramp
Well-lit path to entrance
Stair-free path to entrance
Hardwood flooring in room
Room amenities
Be entertained
32-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning and heating
Coffee/tea maker
Sleep well
Bed sheets provided
Freshen up
Shampoo
Hair dryer
Towels
Stay connected
Desk
Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 12 per person
Pool, spa, & gym (if applicable)
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 November to 30 April.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Frequently asked questions
Is there a pool at TUI Blue Atlantic Hills?
Yes, there are 3 outdoor pools.
Are pets allowed at TUI Blue Atlantic Hills?
Sorry, pets aren't allowed.
What are the check-in and check-out times at TUI Blue Atlantic Hills?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at TUI Blue Atlantic Hills?
No, this hotel doesn't have a casino, but Casino Puerto de la Cruz (16-min walk) is nearby.
What is there to do at TUI Blue Atlantic Hills and nearby?
TUI Blue Atlantic Hills has 3 outdoor pools, 2 bars, and a fitness center, as well as spa services and a garden.
Are there restaurants at or near TUI Blue Atlantic Hills?
Yes, there are 2 onsite restaurants.
What's the area around TUI Blue Atlantic Hills like?
TUI Blue Atlantic Hills is a short 2-minute walk from Taoro Park and 4 minutes' walk from Risco Belle Aquatic Gardens.
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Reviews
TUI Blue Atlantic Hills Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
8.6
Amenities
9.0
Staff & service
9.2
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 9, 2026
Beautiful hotel, staff were polite and accommodating, very clean!
Kirsty
Kirsty, 5-night trip
Verified
10/10 Exceptional
Dec 12, 2025
Excellent location with easy access to the city center, while still being quiet and peaceful. The hotel has multiple great pools and offers a very relaxing atmosphere. Highly recommended for couples looking for a calm and enjoyable stay.
Elham
Elham, 7-night trip
Verified
10/10 Exceptional
Nov 30, 2025
A fabulous hotel, wonderful staff, beautiful pool area, I loved it! The trek up and down the steps was a bonus for me as I love the exercise. Would definitely stay here again.
Lynda
Lynda, 4-night trip
Verified
10/10 Exceptional
Jan 12, 2026
The staff at reception were really nice and helped me with my enquiry. Thank you!
carolyn
carolyn, 2-night trip
Verified
8/10 Very good
Jan 3, 2026
Cleaning staff were lovely. Room was very clean although there were tiny little ants coming from the walk near the door. Waterfall shower was really nice and bed was very comfy.
Nicholas Adam
Nicholas Adam, 10-night trip
Verified
8/10 Very good
Nov 15, 2025
The hotel is really nice, rooms are cosy and tidy with amazing views over the mountain and sea. Staff service is just amazing honestly and they have been really sweet and friendly with us. The breakfast and dinner food quality is average and there is big room for improvement.
Omar
Omar, 3-night trip
Verified
6/10 Good
Jan 4, 2026
The staff are nice. The room was ok but the second day, after the housekeeping, she didn’t leave us new towels. Not used one either. But she kept the tip. I ended up asking the new towels to the front desk. And the room is sometimes too noisy when downstairs doing some activity. And one of the reasons we chose this hotel was heated pools but we didn’t really feel heated enough. I understand it depends on people. But like if the jacuzzi are warmer, the better.
Kana
Kana, 3-night trip
Verified
10/10 Exceptional
Aug 17, 2025
We absolutely loved our stay at this hotel! I can't fault anything. It was so lovely and quiet, just perfect for a relaxing break and staff were so friendly and made you feel very welcome. The breakfast is excellent 👌
Gabriele
Gabriele, 3-night trip
Verified
6/10 Good
Oct 16, 2025
War okay
Thomas
Thomas, 3-night trip
Verified
4/10 Fair
Feb 27, 2026
Wouldn’t come back. The pictures look great but reality just wasn’t the expectation set. The room sat at 25/26 degrees at night, with no aircon available. Even after asking, the aircon is centrally controlled and isn’t turned on this time of year. We were told to open the balcony windows but this just meant people in neighbouring rooms could walk in at anytime, which doesn’t feel great when you’re sleeping.
Additionally all the pools & jacuzzi’s close at 6 so no good if you want to do anything in the evening. The room we were in came with its own plunge pool but it was unusable being so cold, neither us or anyone in rooms next to us used there’s more for the week we were there.
The hotel also says it has parking for 10 euro a day, each day we asked this was not available. The hotel is situated at the top of a large hill, this left us parking most days at the bottom of the hill and walking up.
Overall the hotel is no where near the expectation you may have. Take the amenities with a pinch of salt. And don’t think you’ll get a good night sleep with the lack of controllable air con.
John
John, 6-night trip
Verified
8/10 Very good
Mar 12, 2026
Rolig fint hotell.
Tore
Tore, 7-night trip
Verified
10/10 Exceptional
Jan 18, 2026
Flott hotell med fine fasiliteter
Ane
Ane, 7-night trip
Verified
10/10 Exceptional
Jan 5, 2026
zimmer super und freundliches personal
Emily
Emily, 5-night trip
Verified
8/10 Very good
Dec 29, 2025
L'hôtel est très beau et récemment rénové. Les parties communes sont bien entretenues. Malheureusement, la chambre n'avait pas été correctement nettoyée après les clients précédents (miettes sur le sol, poussière, poils/cheveux,...). Le ménage durant notre séjour était très rudimentaire et le sol n'était par exemple jamais aspiré. Globalement, la chambre donne donc une impression sale. La chambre est également trop petite, ce qui est dommage pour ce genre d'établissement. Le personnel de la réception n'est pas particulièrement sympathique, contrairement à celui du petit déjeuner.
Malgré les aspects négatifs entourant la chambre, l'hôtel est vraiment agréable, bien situé dans un quartier calme. Les vues depuis l'hôtel sont exceptionnelles (notamment dans l'ascenseur et au dernier étage). La piscine et les jacuzzi sont agréables.
Les repas (petit déjeuner et dîner) sont très bons, avec beaucoup d'options végétariennes, la salle possède de belles vues et est bien entretenue (plutôt style "restaurant" que cantine comme c'est parfois le cas dans ce genre d'établissement).
Bref, l'hôtel a tout intérêt a considérablement amélioré ses standards concernant le nettoyage parce que pour le reste, il offre de belles prestations, notamment pour les repas, les parties communes et les vues. Nous reviendrions malgré les points négatifs.
Héloïse
Héloïse, 6-night trip
Verified
10/10 Exceptional
Nov 16, 2025
Fantastiskt fint hotell
Krister
Krister, 7-night trip
Verified
10/10 Exceptional
Nov 4, 2025
Heel fijn nieuw en deels gerenoveerd hotel. Fijn zwembad, leuke ‘klasjes’ in het zwembad!
Anthonia
Anthonia, 3-night trip
Verified
10/10 Exceptional
Oct 21, 2025
Hotel remodelado, convenientemente ubicado con vistas al Océano y al Teide. Habitaciones amplias, cama cómoda, limpio, con smartTV para que puedas sincronizar tus Apps. El wifi funciona bien. Personal muy agradable, de recepción a restaurante, limpieza y, como no, el spa. Cuenta con tres piscinas, zonas ajardinadas muy bien cuidadas.
Buffet variado, tanto para desayuno como para cena. Música en vivo todas las noches en el Bar.
Ha superado nuestras expectativas, y sin ninguna duda: repetiríamos
Katia
Katia, 3-night trip
Verified
10/10 Exceptional
Sep 11, 2025
Superbe hôtel situé dans un jardin luxuriant au calme entre deux très beaux parcs, avec une vue magnifique sur la ville et l'océan et à l'écart du tumulte du front de mer. Le personnel est très agréable et arrangeant. L'hôtel est très propre avec de nombreux équipements et des propositions d'activités sympas. Les repas sont diversifiés, il y en a pour tous les goûts . Nous y retournerons volontiers !
Ivana
Ivana, 5-night trip
Verified
8/10 Very good
Aug 22, 2025
Die Unterkunft war gut wie auch das Buffet und die Sauberkeit. Das Service Personal jedoch wirkte gehezt und gestresst.