The staff is fantastic! Carlos is the only one who speaks english, but they are so kind, sweet and accommodating. The view is superb, this place is peaceful, basic and relaxing but on the rustic side. It isn't a bargain resort. And it really isn't spa-like. It's pretty simple. And I think the 3 1/2 star rating is over generous. Although I did have the entire resort to myself for most of my stay.
When I was there, the hot tub and sauna were not working. The beds are uncomfortable, the linen had holes in it & was scratchy. The TV's are a tiny 15" and a few english channels were avail. The rooms are small and basic - but the casa is awesome! I wish I stayed there. One day there were kids in the pool all day which was loud and annoying since the pool & pool area is small. Guests brought their dogs and along with the neighbor dogs, they barked throughout the night, that was not cool.
This place does NOT have a shop for sundries or snacks and it is very remote from any kind of store. The food is basic and expensive for what it is. Certainly not gourmet.
Taxi from the airport is $35 USD ($380 pesos) but they arranged a taxi for my return to the airport that was $25 ($200 pesos).
There is nothing to do here except relax and enjoy the sun. No night life, nothing. Which is great if that is what you are going for - which I did.
I stayed 6 days & nights, and that was too long. I should have stayed 4 nights.