The Ritz-Carlton, Hong Kong

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Reviews

9.6 out of 10, Loved by guests
Top-rated by travelers

Hong Kong in the clouds, refined

Arrivals begin with a 90-second elevator glide to the 103rd-floor lobby, where panoramic city views and a dramatic ceiling mural set the tone. Interiors take cues from Hong Kong’s multicultural identity, blending Asiatic tradition with Occidental influence. Above it all, the hotel crowns the ICC’s uppermost floors, delivering sweeping Victoria Harbour vistas.

  • Record-setting swim

    The 118th-floor indoor infinity pool holds a Guinness World Record for height.

  • Michelin-powered dining

    Two signature restaurants hold two stars and one star, year after year.

  • Art district on foot

    West Kowloon Cultural District is a five-minute stroll for museums and shows.
$551 nightly
The total price is $576
Oct 7 - Oct 8
Total with taxes and fees

Amenities

  • Skyline window seats at floor-to-ceiling glass
  • Marble bathrooms with Asprey bath products
  • Nespresso coffee and Bang and Olufsen sound
  • Level 118 fitness center with outdoor terrace
  • Spa heat suites with steam, sauna, showers
  • Private craft tour with hotel car transfers
These property details are summarized by AI

Why we love this property

Business meets pleasure
The hotel features a 24-hour business center and meeting rooms. Guests can unwind with spa services, happy hour, or shopping nearby.
Dining for all tastes
Culinary journeys await at 4 restaurants, including 2 Michelin star venues with ocean views. A cafe, 2 bars, and wine tasting room round out the options.
Waterfront spa sanctuary
A full-service spa offers aromatherapy, massages, and body treatments at this hotel. Guests unwind in the sauna, hot tub, and garden oasis.

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Club Room, 1 Double Bed (View)

A hotel room with a city view, a desk, a chair, a bed, and two lamps.

Club Room, 1 Double Bed (View)

  • Harbor view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed (View)

A coastal cityscape with a prominent bridge, high-rise buildings, and a marina with boats.

Deluxe Room, 1 Double Bed (View)

  • Sea view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed

A hotel room with a desk, chair, and bed. There are two lamps on either side of the bed.

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Victoria Harbour View)

A hotel room with a city view, a desk, a chair, a bed, and two lamps.

Deluxe Room, 1 King Bed (Victoria Harbour View)

10.0 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Seaview Room, 1 King, South China Sea View

A coastal cityscape with a prominent bridge, high-rise buildings, and a marina with boats.

Deluxe Seaview Room, 1 King, South China Sea View

9.8 out of 10
Exceptional
(9 reviews)
  • Sea view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King, City View

A hotel room with a large bed, a desk, a chair, and a view of a cityscape through large windows.

Deluxe Room, 1 King, City View

10.0 out of 10
Exceptional
(16 reviews)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Corner (View)

A hotel room with a large bed, a seating area with a table, and a city view through large windows.

Grand Room, 1 King Bed, Corner (View)

  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

A hotel room with a large bed, a seating area with a table, and a city view through large windows.

Grand Room, 1 King Bed (View)

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a view of a cityscape through a large window.

Deluxe Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

A high-rise room with a large window overlooking a cityscape and harbor.

Deluxe Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Harbor view
  • 800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed (View)

A hotel room with a large bed, a sofa, a round table, and a view of a cityscape through large windows.

Grand Room, 1 King Bed (View)

9.6 out of 10
Exceptional
(5 reviews)
  • Harbor view
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed, Smoking

A hotel room with a large bed, a sofa, a round table, and a view of a cityscape through large windows.

Grand Room, 1 King Bed, Smoking

  • Harbor view
  • 697 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

A spacious room with a large window, a sofa, a coffee table, and a patterned wall.

Premier Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Harbor view
  • 1237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double, City View

A hotel room with two beds, a nightstand, a lamp, and a view of the city.

Deluxe Room, 2 Double, City View

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds (Victoria Habour View)

A hotel room with two beds, a nightstand, a lamp, and a view of the city.

Deluxe Room, 2 Double Beds (Victoria Habour View)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Seaview Room, 2 Double, South China Sea View

A coastal cityscape with a prominent bridge, high-rise buildings, and a marina with boats.

Deluxe Seaview Room, 2 Double, South China Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 540 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, a sofa, a TV, and a view of a cityscape at night.

Club Suite, 1 Bedroom

  • Harbor view
  • 1937 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Club Suite, 1 King Bed

A spacious hotel room with a large bed, a sofa, a desk, and a television. The room has a city view and a patterned carpet.

Club Suite, 1 King Bed

  • Harbor view
  • 785 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

A hotel room with a large bed, a flat-screen TV mounted on the wall, and a view of a cityscape through a large window.

Club Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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Total with taxes and fees
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About the neighborhood

Map
Intl. Commerce Centre, 1 Austin Rd West, Kowloon

What's nearby

  • Sky100 - 1 min walk - 0.0 km
  • Elements Shopping Mall - 1 min walk - 0.1 km
  • International Commerce Centre - 1 min walk - 0.1 km
  • West Kowloon Cultural District - 2 min walk - 0.2 km
  • Victoria Harbour - 3 min walk - 0.3 km

Getting around

  • Hong Kong International Airport (HKG) - 28 min drive
  • Hong Kong Hung Hom Station - 5 min drive
  • Hong Kong Lok Fu Station - 8 min drive
  • West Kowloon Station - 14 min walk
  • Kowloon Station - 5 min walk
  • Hong Kong Austin Station - 15 min walk
  • Hong Kong Tsim Sha Tsui Station - 22 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Lei Garden Restaurant 利苑酒家 - ‬7 min walk
  • ‪Ozone - ‬10 min walk
  • ‪McDonald's 麥當勞 - ‬7 min walk
  • ‪Starbucks - ‬6 min walk
  • ‪Moments Together 十里湘薈 - ‬13 min walk

About this property

The Ritz-Carlton, Hong Kong

  • Placing you within a 15-minute walk of West Kowloon Cultural District, The Ritz-Carlton, Hong Kong features a nightclub and a rooftop terrace. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Tosca di Angelo, one of 4 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff. Public transportation is close by: Kowloon Station is just 5 minutes by foot.

At a glance

Hotel size

    • 312 rooms
    • Arranged over 16 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    • This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite valet parking (HKD 800 per day)
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • 4 restaurants
  • 2 bars/lounges
  • Coffee shop
  • Private dining
  • 24-hour room service
  • Water dispenser

Traveling with children

  • Children's games
  • Baby bath

What to do

  • Evening entertainment
  • Shopping
  • Bicycle rentals nearby
  • Boat tours nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (16146 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2011
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Nightclub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Wine tasting room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall
  • Reception hall

Accessibility

  • Elevator
  • Elevator door width (inches): 36
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 42
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • Closed captioned TV
  • Lowered peephole/view port in door
  • Lowered locks/deadbolt
  • Lever door handles
  • Wheelchair-width doorways
  • Wheelchair-accessible doorway width (inches): 36

Room amenities

Be entertained

  • DVD player
  • 42-inch LCD TV
  • Cable TV channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Children's robes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair
  • Electrical adapters/chargers

Food and drink

  • Champagne service
  • Refrigerator
  • Children's dinnerware

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Local maps
  • Restaurant dining guide

Special features

Spa

The Ritz-Carlton Spa, Hong Kong has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Tosca di Angelo - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required. Open daily.
Tin Lung Heen - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.
Cafe 103 - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.
The Lounge and Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately HKD 481.8 for adults and HKD 239.8 for children
  • Airport shuttle service is offered for an extra charge of HKD 1400 per vehicle (one-way, maximum occupancy 3)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for HKD 904.0 per night

Pets

  • Service animals exempt from fees

Parking

  • Valet parking costs HKD 800 per day

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Mobile payment options include: Alipay.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

Also known as

Hong Kong Ritz Carlton
Ritz Carlton Hong Kong Hotel Kowloon
Ritz Carlton Hotel Hong Kong
Ritz Carlton Hong Kong Kowloon
Ritz Carlton Hong Kong Kowloo
The Ritz Carlton Hong Kong
The Ritz Carlton, Hong Kong
The Ritz-Carlton, Hong Kong Hotel
The Ritz-Carlton, Hong Kong Kowloon
The Ritz-Carlton, Hong Kong Hotel Kowloon

Frequently asked questions

Does The Ritz-Carlton, Hong Kong offer free cancellation for a full refund?

Yes, The Ritz-Carlton, Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Ritz-Carlton, Hong Kong?

Yes, there's an indoor pool.

Are pets allowed at The Ritz-Carlton, Hong Kong?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Ritz-Carlton, Hong Kong?

Yes. Valet parking costs HKD 800 per day. Electric vehicle charging is available.

Is airport shuttle service offered by The Ritz-Carlton, Hong Kong?

Yes, an airport shuttle is available. The charge is HKD 1400 per vehicle one-way.

What are the check-in and check-out times at The Ritz-Carlton, Hong Kong?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at The Ritz-Carlton, Hong Kong and nearby?

Have fun with nearby activities like cycling and boat tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz-Carlton, Hong Kong also has 2 bars, a nightclub, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near The Ritz-Carlton, Hong Kong?

Yes, there are 4 onsite restaurants, featuring Italian cuisine and ocean views.

What's the area around The Ritz-Carlton, Hong Kong like?

The Ritz-Carlton, Hong Kong is located on the waterfront in Yau Tsim Mong, a short 5-minute walk from Kowloon Station and 19 minutes' walk from Temple Street Night Market.

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Reviews

The Ritz-Carlton, Hong Kong Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurants offered excellent cuisine, with many guests praising the food quality, variety, and attentive service. (15 reviews)
  • Breakfast was consistently described as delicious, fresh, and with a wide variety of options. (9 reviews)
  • The rooftop pool was outstanding, with perfect water temperature and excellent service from attentive staff. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
View
Service staff
Pool
Bathroom
Restaurant
Food
Staycation
Bar
Location

Reviews

Verified review

10/10 Exceptional

Increíble view from our great suite. We really enjoyed the pool and gym area and food at the restaurants was outstanding.
Verified review

10/10 Exceptional

Great location, beautiful hotel and rooms
Verified review

10/10 Exceptional

Really beautiful property, staff very professional and kind, rooms very comfortable.
Verified review

10/10 Exceptional

Great to be able to swim on the 118th floor in a comfortable environment, along with very pleasant staff not just there but everywhere in the hotel. 👍
Verified review

10/10 Exceptional

We had a wonderful stay thanks to the excellent staff!
Verified review

10/10 Exceptional

Very friendly staff, amazing views, great breakfast!
Verified review

10/10 Exceptional

One of the top hotels in town. It takes some time to go anywhere, because it’s high levels take time to get up and down and the build is at the far side of the whole complex which actually gives the quietness of the staying.
Verified review

10/10 Exceptional

Beautiful hotel! Excellent service!!
Verified review

10/10 Exceptional

The hotel offers an exceptional experience in every way. The staff are incredibly attentive and always ready to take care of every detail, ensuring that guests feel fully supported and comfortable throughout their stay. The restaurant and bar serve outstanding cuisine and drinks, making every meal a delight. On top of that, the hotel boasts a breathtaking view, as it is located at the very top of the building, giving guests the perfect vantage point to appreciate the surrounding cityscape.
Verified review

10/10 Exceptional

Staff very helpful and friendly. Close to shopping and public transport.
Verified review

10/10 Exceptional

Great food and friendly staff!
Verified review

10/10 Exceptional

We enjoyed this luxury hotel with fine accommodations and restaurants. The staff, friendly and respectful, provided attentive service. This luxury hotel is a standout with incredible views of Hong Kong from our room as well as their fine dining restaurants. We enjoyed an exquisite Michelin dining experience here at Tin Lung Heen.
Verified review

10/10 Exceptional

The level of high service, great food, and friendly staff
Verified review

8/10 Very good

Great view from the room, Location is perfect and the view is hard to beat. Staff is friendly and provides great service. However, when checking in I was offered late checkout (4 pm) as my flight out of HK was in the evening. On the day I was leaving I was contacted by the front desk post noon and asked to send my luggage to the front desk for checkout as I was told they needed the room for another guest. After some back and forth discussion I was allowed to have late checkout anyways, as agreed when checking in. This situation was very awkward and made me feel uncomfortable.
Verified review

10/10 Exceptional

The staff were exceptionally friendly and accommodating. My flight arrived early at 5:00 a.m., and they kindly prepared my room for check-in at such an early hour. What surprised me even more was finding fresh bakery items and juice waiting in the room when I opened the door. After a 20-hour flight, it was a truly thoughtful and joyful welcome.
Verified review

10/10 Exceptional

Great staff and very hospitable
Verified review

10/10 Exceptional

Good service all around
Verified review

10/10 Exceptional

Great views, room was amazing and lovely hotel - reception team and communication was excellent - I needed a late check out that they were very happy to accommodate. Only wish I could have stayed longer!!
Verified review

10/10 Exceptional

Great harbour view with polite, friendly and multilingual staff.
Verified review

10/10 Exceptional

Great service, clean room, beautiful views
Verified review

10/10 Exceptional

Great staff and easy location if you need to catch the MTR and walk.
Verified review

10/10 Exceptional

Top notch, love the view. Splendid!
Verified review

10/10 Exceptional

Best hotel I’ve ever stayed in. If you can afford it a corner suite will give you some incredible city views. The food in the club lounge is actually too good as it puts you off going out and trying the local fare. Highly recommended.
Verified review

10/10 Exceptional

I travel a lot for work. This is the best hotel for food and service I have ever experienced.
Verified review

10/10 Exceptional

Best view, best bed!

Stunning hotel with fab views. It’s everything you would like from a luxury hotel.