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The Ritz Carlton Hong Kong

Luxury hotel with full-service spa, connected to a shopping center, near Victoria Harbour

  • Free WiFi
From
$313

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1 / 92Pool
Intl. Commerce Centre, 1 Austin Rd West, Kowloon, Hong Kong SAR
9.4.Exceptional.
  • Loved their swimming pool. The restaurants were excellent. Will go back again.

    Aug 22, 2021

  • The checkin was delayed, but the manager offered us complimentary drink while we waiting…

    Jul 25, 2021

See all 360 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Safe
Convenient
Dining options
Quiet

The following facilities or services will be unavailable from May 1 2021 to December 31 2021 (dates subject to change):
  • Sauna
    • Parking available
    • Pool
    • Free WiFi
    • Airport transfer
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 312 guestrooms
    • Daily housekeeping
    • 4 restaurants and 3 bars/lounges
    • Full-service spa
    • Indoor pool
    • Nightclub

    For families

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Refrigerator
    • Connecting/adjoining rooms available
    • Private bathroom
    • Separate bathtub and shower

    What’s around

    • In Yau Ma Tei
    • Victoria Harbour - 12 min walk
    • 1881 Heritage - 32 min walk
    • Sky 100 - 7 min walk
    • Elements Shopping Mall - 8 min walk
    • Temple Street Night Market - 16 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Deluxe Room, 1 King Bed, Non Smoking (Victoria Harbour)
    • Deluxe Room, 1 King Bed, Non Smoking (Club Level)
    • Deluxe Room, 1 King Bed, Non Smoking, City View (Club Level)
    • Deluxe Room, 1 King Bed, Non Smoking, View (Victoria Harbour)
    • Deluxe Room, 1 King Bed, Non Smoking, View
    • Deluxe Room, 1 King Bed, Non Smoking, City View (Skyline View)
    • Grand Room, 1 King Bed, Non Smoking, View (Grand Seaview)
    • Grand Room, 1 Double Bed, Non Smoking (Club Level)
    • Deluxe Suite, 1 Bedroom, Non Smoking, Sea View
    • Deluxe Suite, 1 Bedroom, Non Smoking (Victoria Harbour)
    • Grand Room, 1 King Bed, Non Smoking (Victoria Harbour)
    • Grand Room, 1 Double Bed (Victoria Harbour, Club Level)
    • Premier Suite, 1 Bedroom, Non Smoking (Premier Executive)
    • Deluxe Room, 2 Double Beds, Non Smoking, City View
    • Deluxe Room, 2 Double Beds, Non Smoking, View
    • Deluxe Room, 2 Double Beds, Non Smoking, View
    • Club Suite, 1 Bedroom, Non Smoking
    • Club Suite, 1 Double Bed, Non Smoking (Ritz-Carlton,Club Level(Harbour View))

    What’s around

    Landmarks

    • In Yau Ma Tei
    • Victoria Harbour - 12 min walk
    • 1881 Heritage - 32 min walk
    • Sky 100 - 7 min walk
    • Elements Shopping Mall - 8 min walk
    • Temple Street Night Market - 16 min walk
    • Kowloon Park - 22 min walk
    • Knutsford Terrace - 26 min walk
    • The One - 26 min walk
    • Hong Kong Science Museum - 29 min walk
    • Hong Kong Museum of History - 29 min walk

    Getting around

    • Hong Kong International Airport (HKG) - 29 min drive
    • West Kowloon Station - 12 min walk
    • Hong Kong Austin Station - 14 min walk
    • Hong Kong Jordan Station - 17 min walk
    • Kowloon Station - 5 min walk
    • Airport shuttle (surcharge)
    map
    See on map
    Intl. Commerce Centre, 1 Austin Rd West, Kowloon, Hong Kong SAR

    At a glance

    Hotel size

    • This hotel has 312 rooms
    • This hotel is arranged over 16 floors

    Arriving/leaving

    • Check-in time 3:00 PM-anytime
    • Check-out time is noon
    • Express check-out

    Restrictions related to your trip

    • Check COVID-19 restrictions.

    Special check-in instructions

    Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
    This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite valet parking (HKD 700 per day)
    • Electric vehicle charging point on site
    *See fees and policies for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast daily (surcharge)
    • 4 restaurants
    • 3 bars/lounges
    • Coffee shop/café
    • 24-hour room service

    Things to do

    • Indoor pool
    • Fitness facilities
    • Full-service spa
    • Spa treatment room(s)
    • Bicycle rentals nearby
    • Nightclub
    • Sauna

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 16146
    • Conference space size (meters) - 1500
    • Conference center
    • Computer station

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff

    Facilities

    • Number of buildings/towers - 1
    • Year Built - 2011
    • Elevator
    • Designated smoking areas
    • Rooftop terrace
    • Terrace

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible public restroom
    • Wheelchair-accessible concierge desk
    • Assistive listening devices in meeting rooms
    • Valet for wheelchair-equipped vehicle
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness center
    • Wheelchair-accessible meeting spaces/business center
    • Wheelchair-accessible on-site restaurant
    • Wheelchair-accessible lounge
    • Visual alarms in hallways
    • Closed-captioned TV
    • Portable bathtub seat
    • Raised toilet seat
    • Lowered electrical outlets in bathroom
    • Lowered peephole/viewport in door
    • Lowered locks/deadbolt
    • Low-height counters/sink
    • Grab bar - near toilet
    • Bathroom emergency pull cord
    • Transfer shower
    • Visual fire alarm
    • Lever door handles

    Languages Spoken

    • Chinese
    • English
    • French
    • German
    • Italian
    • Japanese
    • Korean
    • Russian
    • Spanish

    In the room

    Home comforts

    • Air conditioning
    • Minibar
    • Espresso maker
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Down comforter
    • Blackout drapes/curtains
    • Soundproofed rooms
    • Turndown service
    • Premium bedding

    Things to enjoy

    • Separate sitting area

    Freshen up

    • Private bathroom
    • Separate bathtub and shower
    • Rainfall showerhead
    • Designer toiletries
    • Hair dryer

    Be entertained

    • 42-inch LCD TV
    • Cable TV channels
    • IPod docking station
    • DVD player

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Refrigerator

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available
    • Access via exterior corridors

    Special features

    Spa

    The Ritz-Carlton Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

    The spa is open daily.

    Dining

    Tosca - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. 1-star Michelin rating. Reservations are required.

    Tin Lung Heen - Overlooking the ocean, this restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating. Reservations are required. Open daily.

    Cafe 103 - This buffet restaurant specializes in international cuisine and serves lunch and dinner. Reservations are required. Open daily.

    The Lounge and Bar - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

    Almas Caviar Bar - This Champagne bar specializes in international cuisine. Open daily.

    Fees & policies

    Optional extras

    • Breakfast costs between HKD 393.8 and HKD 1000 for adults, and HKD 203.5 and HKD 1000 for children (approximately)
    • Airport shuttle service is offered for an extra charge of HKD 2440 per vehicle (one-way, Maximum occupancy 2)
    • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

    Children and extra bedsPay at property

    • Rollaway beds are available for HKD 880.0 per night
    • Guests must contact this property in advance to reserve rollaway/extra beds

    PetsPay at property

    • Service animals exempt from fees

    ParkingPay at property

    • Valet parking costs HKD 700 per day

    Pool, spa, and gym (if applicable)Pay at property

    • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

    Hygiene and cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Guests are provided with hand sanitizer.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Noise-free guestrooms cannot be guaranteed.

    Only registered guests are allowed in the guestrooms.

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, cash, mobile payments and Alipay.

    This property reserves the right to pre-authorize the guest's credit card prior to arrival.

    This property requires full payment at check-in where payment for the stay will be made on site instead of at the time of booking.
    This property does not allow children 9 and younger to access the Club Lounge after 8 PM.

    Also known as

    • Hong Kong Ritz Carlton
    • The Ritz Carlton Hong Kong Hotel Kowloon
    • Ritz Carlton Hong Kong Hotel Kowloon
    • Ritz Carlton Hotel Hong Kong
    • Ritz Carlton Hong Kong Kowloon
    • Ritz Carlton Hong Kong Kowloo
    • The Ritz Carlton Hong Kong Hotel
    • The Ritz Carlton Hong Kong Kowloon

    *See fees and policies for additional details or extra charges

    FAQs

    • Yes, The Ritz Carlton Hong Kong does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs HKD 700 per day. Electric vehicle charging is available.
    • Yes, there's an indoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.
    • Yes, there are 4 onsite restaurants, featuring Italian cuisine and ocean views. Nearby restaurants include Starbucks (5-min walk), Sen-ryo (6-min walk), and Tango Argentinian Steak House (6-min walk).
    • Yes, an airport shuttle is available. The charge is HKD 2440 per vehicle one-way.
    • Have fun with nearby activities like cycling and boat tours. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. The Ritz Carlton Hong Kong also has 3 bars and a nightclub, as well as a sauna and a fitness center.
    9.4.Exceptional.
    • 10.0.Exceptional

      Extraordinary competent staff. Aside from the beauty of the hotel and the breathtaking rooftop bar, the location (Kowloon Train Station) afforded us an easy 40 minute trip (from hotel room through airport immigration to gate) stress free! Highly recommend a stay at this unique hotel.

      1 night romance trip, Jan 3, 2020

      Verified Expedia guest review

    • 10.0.Exceptional

      The property is beautiful. The views are unparalleled. The restaurants and bars on property are gorgeous as well. Really cool feeling to know how high you are in the sky.

      1 night romance trip, Nov 17, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Excellent! The staff is exceptional. This is one of the nicest hotels I’ve ever stayed in The views are phenomenal and the care they give you at the Club Level is sublime. It’s worth the splurge!

      1 night romance trip, Nov 9, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      This property has best view of Hong Kong . The room is great , staffs are helpful . We stay here to celebrate our 20th anniversary. The staff specially surprise us with balloon , cake and handwritten card. It is really thoughtful and make our anniversary so memorible. We will definitely come back again .

      DoraZhang, 2 night family trip, Oct 2, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Great hotel in excellent location with fantastic views

      Pk, 1 night trip with friends, Oct 2, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      I loved everything about this hotel! The view, the room, the fitness center, the location! The staff was very warm and welcoming too!!

      2 night family trip, Jun 26, 2019

      Verified Expedia guest review

    • 8.0.Very Good

      It was a good experience, however, it will not be my first choice in future trips.

      3 night business trip, Jun 10, 2019

      Verified Expedia guest review

    • 10.0.Exceptional

      Happy in Hong Kong

      The wife and I had a whirlwind of a trip through a week of Hong Kong, all in the lap of luxury thanks to the Ritz Carlton. I can see why this hotel ranks as the second best RC property in the world. Very modern, comfortable rooms with impeccable service. And the best part is every single room has an outstanding view. We saw all angles and prefer the view we had in our room, which is the city scape view panning across Kowloon with angles of the bay on each side, we were on the 113th floor. The pool area is outstanding, I recommend seeing if you're brave enough to try the icy chilled tub which is barely above freezing temperature and then diving in the hot tub! There is a mall attached to the hotel that is very convenient for your shopping and dining needs. The only downside to being that high up is we spent a stretch of a couple days permanently in the clouds, so your view is limited to being in a cloud. Even that in and of itself is a fun novelty. The only criticism I would have is we tried the michelin tasting menu with wine pairing at their 2 michelin star cantonese restaurant which came to a total of $890 for the two of us. It was a fun experience, but overpriced. The food was good but not great. I recommend going to Kam's roasted goose across the bay, it will run you 1/10th the cost and is far more delicious. All in all I highly recommend this hotel. Spending a little bit extra goes a long way to have an unforgettable and luxurious experience in Hong Kong!

      Justin, 7 night romance trip, May 25, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Beautiful place with great service

      Beautiful hotel on the 107 floor of the tallest building in Hong Kong. Fantastic view when the clouds were not there. Service was superb. Everybody so helpful. Just be aware of very expensive food menu.

      Randy, 3 night romance trip, May 23, 2019

      Verified Hotels.com guest review

    • 10.0.Exceptional

      Great view of the Victoria Harbor. So close to upscale shopping and subway station! Iconic hotel in Hong Kong!

      Anita, 1 night family trip, Apr 28, 2019

      Verified Expedia guest review

    See all 360 reviews