We stayed at Finca Hotel Rural Es Turó and found the property itself to be beautiful. The rural setting is peaceful, the pool area is lovely, and the rooms are spacious and full of charm.
Unfortunately, the service did not match the quality of the property. Our arrival felt impersonal, with no real greeting and very little explanation beyond being handed an information sheet. The hotel also seemed understaffed, and the staff generally lacked urgency in making guests feel welcomed or accommodated.
Dinner was good, though somewhat overpriced for the overall experience. The most disappointing issue was on our departure morning, when the water unexpectedly stopped working and we were unable to shower before leaving.
Overall, Finca Hotel Rural Es Turó is a beautiful hotel with a lot of potential, but the service and guest experience need improvement.