We booked this supposed 4-star hotel expecting a decent night's sleep, but it was an absolute nightmare. We were placed in Room 115 on the first floor, directly above a restaurant hosting a private party. The music and bass were so loud that the vibrations travelled straight through the floor and into our beds.
Because the room lacks basic amenities, including a fridge and a phone to ring reception, we were forced to contact the front desk using our own mobiles. The night receptionist was completely useless. He informed us the music would not stop until 2 AM, refused to move our room, and claimed he could not turn the volume down even slightly. His only offer was a complimentary breakfast starting at 7 AM, which is completely illogical and insulting when their own private event prevented guests from sleeping until the early hours.
We tried to address the situation properly before checking out on Sunday, but the manager was conveniently "not in."
The property operates more like a nightclub than a hotel on a Saturday, with zero regard for paying guests and non-existent customer service when a genuine issue arises. I absolutely would not recommend staying here to anyone.