This was one of the worst hotel experiences I've had. The building itself is gross. It's under renovation, but the bits that have been renovated aren't meeting any kind of standard. When I arrived, no one was at the front desk. I waited ten minutes, rang a bell, nothing. I previously tried calling to put a friend's name on the room since we were splitting it for our daughters' sporting event, and they would be arriving first. No one ever answered the phone, and there was no messaging service. When my friend arrived, she didn't show ID and just stated that I left a message and the front desk gave her access to the room, no question and not even did they take her name or credit card info. When I arrived at 8, no one was working the front. I went up to my room (my friend texted me the hotel room number), and there were no security measures put in place to prevent strangers accessing hallways and rooms. MANY areas were accessible to anyone--you could open our door without a key card as well as the indoor pool (which was gross--the actual paint was peeling off and according to their own displayed record keeping hadn't been serviced in over a month). The elevator as well shouldn't be operable (the certificate of compliance was over a year overdue). So it was no real surprise when I found a random stranger roaming the hallways checking doors in the morning (I reported him). The breakfast was embarrassing--there were communal tubs of peanut butter etc (which given allergies is a law