Could easily have been a 5 star review, however:
Great apartment (poolside 2 bed was a brilliant set up)
Chlorine in the pool was off. My Husband and niece played in the pool and came out with super irritated eyes. We had to go and buy eye drops, and his face was super red and raw all evening. My rings also went black - luckily temporarily (having been in pools all round the world this hasn’t ever happened before). When we rang to inform them the gentleman did say he would recheck all the levels. Hopefully that got sorted quickly.
The stay was very impersonal. The caretaker lady was not particularly friendly, and when we asked a question we were made to feel like Imbeciles. Even the reminder to check out letter that we got under the door basically said ‘make sure you check out by 10 and take your rubbish out’.
I appreciate they are serviced apartments but it really did feel like the only thing you were paying for was the location (and it wasn’t a small amount!).
There was a lovely blonde lady on reception who was really pleasant and helpful, she was at least nice to deal with during the stay.