Azen Lakeside Hotel & Travel

Property class: 3
Hotel with 10 restaurants, near West Lake

Choose dates to view prices

At Azen Lakeside Hotel & Travel, you'll be just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can grab a bite to eat at one of the 10 restaurants and visit the spa to be pampered with Swedish massages, body wraps, or facials. Other highlights include a garden and bike repair services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant
  • Air conditioning
$32 nightly
The total price is $35
Oct 29 - Oct 30
Total with taxes and fees

Room options

Available filters for rooms
Showing 8 of 8 rooms

Superior Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

Deluxe Double or Twin Room, Patio, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Large Twin Beds
  • Free wired internet

Deluxe Double Room, City View

  • City view
  • 269 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Junior Double Room, 1 King Bed, Lake View

  • Lake view
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Luxury Double Room, Lake View

  • Lake view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

Premium Triple Room, Courtyard View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed
  • Free wired internet

Premium Quadruple Room, Courtyard View

  • 431 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free wired internet

Standard Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free wired internet

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About the neighborhood

Map
37 Pho Duc Chinh, 1, Hanoi, 100000

What's nearby

  • West Lake - 2 min walk - 0.2 km
  • Tran Quoc Pagoda - 7 min walk - 0.6 km
  • Dong Xuan Market - 20 min walk - 1.7 km
  • Ho Chi Minh Mausoleum - 5 min drive - 1.9 km
  • Hoan Kiem Lake - 7 min drive - 2.3 km

Getting around

  • Noi Bai Intl. Airport (HAN) - 32 min drive
  • Hanoi Long Bien Station - 6 min drive
  • Hanoi Railway Station - 12 min drive
  • Hanoi Gia Lam Station - 18 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Standing Bar - ‬8 min walk
  • ‪Sofitel Plaza Hotel - ‬3 min walk
  • ‪KFC - ‬3 min walk
  • ‪Vịt Cỏ Vân Đình - ‬6 min walk
  • ‪Circle K - ‬2 min walk

About this property

Azen Lakeside Hotel & Travel

  • At Azen Lakeside Hotel & Travel, you'll be just a 5-minute drive from Hoan Kiem Lake and West Lake. Guests can grab a bite to eat at one of the 10 restaurants and visit the spa to be pampered with Swedish massages, body wraps, or facials. Other highlights include a garden and bike repair services.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 32 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms

Parking

    • Free offsite parking within 16 ft
    • Street parking available

Transfers

    • Airport shuttle on request (available 24 hours)*

Other information

    • Designated smoking areas

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Reviews

Azen Lakeside Hotel & Travel Reviews

9.2

Wonderful

9.4

Cleanliness

8.6

Amenities

9.6

Staff & service

8.6

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Every staff is so kind. I enjoyed the stay.
Verified review

10/10 Exceptional

Great place for families, spacious room, 2 minutes away from West Lake and plenty of coffee shops around. Cleaning underneath the beds and on top of the shelves has to be done on more regular basis. Staff is very nice and helpful.
Verified review

10/10 Exceptional

Every thing was perfect. Staff was very friendly and helpful. We booked 1 more night.
Verified review

10/10 Exceptional

I had a great stay at this Hotel, Location was ideal, Lovely staff, very friendly and polite. Would highly recommend.
Verified review

10/10 Exceptional

I would say that almost all the arrangement are good and their staff are especially friendly. There is also a nearby minimart which I was able to get some food stuff
Verified review

10/10 Exceptional

Clean room ! Nice and friendly staff
Verified review

8/10 Very good

The facility itself is old, with a few minor mechanical/plumbing issues. The staff was great though, very attentive and helpful. Location is very close to West Lake.
Verified review

6/10 Good

At first I was upset because they put us in a room on the lower floor that didn’t have natural light. The room itself was also poor. It was smelly, the toilet was smelly, some pillows were smelly, and the shower area would flood when bathing. But then the receptionist help to change me to higher floor with sunlight and I’m happy. I’m lucky, you may not be. Amenities: Towel, toothbrush, slippers all provided. Shampoo and soap also dont lather well so my hair can still stink afterwards. And the bottles aren’t labelled so good luck guessing which is for your hair. Location: short walk to west lake w restaurants and cafe. Going further by taxi is cheap. $1-5 to old quarter, weekend night market, water puppet theatre etc. There’s a (very) small minimart next door for water and snacks. You can collect water at first floor also. We took two tours and tour bus pick up point is just behind the hotel although you will be the earliest pick up before bus circles old quarter. Counter staff always helpful to complaints, request to change room and book tours. In short, a 3 star budget friendly place.
Verified review

10/10 Exceptional

The room my wife and I chose was amazing. It had gorgeous balcony view and allowed us to rest and recharge without feeling like we missed a beat of what’s was going on. We chose this area because it’s close to everything but not right in the middle of everything so we could enjoy our time rest in between adventures without having to use ear plugs lol. Theres a beautiful lake right by the hotel. I enjoyed a run there in the morning and it was fun to see how the locals start their day. Here are some things to be mindful of if you pick this property. Just for full transparency when my wife and I first checked in, they mentioned that there was an issue with the room that we had booked and that it wouldn’t be ready until tomorrow due to water leakage. I get it these things happen but it doesn’t change the fact that the flow and rhythm of our trip was taken off coarse. They offered us another room until our room was ready tomorrow but the room obviously wasn’t the premium room we paid for so I asked to be compensated for the difference and what I was initially offered was nothing but change and I felt as if I was being treated unfairly. After much unnecessary back and forth I was finally offered an amount that seemed fair for the inconvenience and we were able to move forward. I would definitely stay here again because after we were able to move through that hurdle, we could enjoy the staff, our room (ready next day just as they said), and beautiful Hanoi. Be back soon.
Verified review

8/10 Very good

The staff were all very friendly and approachable. The location was also very convenient, being close to the city center, making it easy to go for walks and shopping, and I had a very comfortable stay.
Verified review

10/10 Exceptional

The lake was close. Restaurants with American food and breakfast were farther away.
Verified review

6/10 Good

Place wasn’t too bad it was just weird, when I got to the hotel and I gave my reservation number it took like 20 min and multiple question and phone calls to confirm my room , then the room was fine but the ac was like half way built so only half the room has ac system so it was quite hot, but the price was really cheap and it’s worth it for what u pay for
Verified review

10/10 Exceptional

Pequeño hotel con habitaciones amplias y bien decoradas, cerca del lago, andando a old quarter, personal muy amable
Verified review

10/10 Exceptional

部屋はリニューアルされておりキレイ。 残念なのは基本設計から防音が悪いことだが、コレはベトナムあるあるなので気にしない。スタッフが毎回ドア開けてくれるのも久しぶりで心地よい。
Verified review

10/10 Exceptional

Verified review

10/10 Exceptional

Verified review

10/10 Exceptional