23 March 2019
We booked the hotel for the facilities offered. None of these facilities were provided. E.g. no fridge, no free water, no terrace, no safe, no premium tv channels, no Tea and coffee facilities and we booked 2 beds. We did manage to change to a room with 2 beds and they put a fridge in the room which was disgusting. I had to use wet wipes and shower gel to clean it. The room stunk of damp , the towels and toilet roll were damp , even the bedding had a damp feel to it. The terrace that was advertised was a roof top which the staff used and slept. They were happy for us to use it but we felt uncomfortable squeezing past sleeping staff members. At first the staff were unhelpful but they did became more aprochable and friendly.
Annette, 4-night trip with friends
Verified Hotels.com guest review