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The Westin Santa Fe, Mexico City

4.5 star property
Luxury Mexico City hotel with full-service spa, connected to the convention center

Choose dates to view prices

In the heart of Mexico City, The Westin Santa Fe offers a luxurious retreat with Heavenly Spa and six on-site restaurants. Enjoy breathtaking views from the rooftop terrace, unwind in the garden or 24-hour gym, and stay connected with high-speed WiFi. Previous guests rave about the helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Airport transfer
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 6 restaurants and bar/lounge
  • Full-service spa
  • Rooftop terrace
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms

For families (6)

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate dining area
  • Television
  • Garden
$184 nightly
The total price is $220
Jul 31 - Aug 1
Total with taxes and fees

Why we love this property

Work meets leisure
This hotel offers a 24-hour business center and meeting rooms in a prime shopping district. After work, guests can enjoy spa services, massages, and a sauna.
Dining paradise
Savor diverse culinary journeys at 6 restaurants, plus a welcoming bar. Morning brings a buffet breakfast with vegetarian and vegan options to start the day.
Wellness retreat
A full-service spa offers daily treatments, including facials and massages. Guests unwind in the sauna, hot tub, and steam room. The garden adds tranquility.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

9.2 out of 10
Wonderful
(40 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds

A hotel room with two beds, a desk, a chair, a TV, and a large window with curtains.

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(21 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Suite, 1 King Bed, Valley View

A hotel room with a large bed, a desk, a chair, and a TV.

Premium Suite, 1 King Bed, Valley View

7.0 out of 10
Good
(4 reviews)
  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed, Corner

A hotel room with a large bed, a desk with a chair, a TV, and large windows offering a city view.

Junior Suite, 1 King Bed, Corner

  • City view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Valley View

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Valley View

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Club Suite, 1 King Bed, Valley View

A modern hotel room with a large TV on a wooden stand, a bed, and a view of a cityscape and mountains through large windows.

Club Suite, 1 King Bed, Valley View

  • City view
  • 678 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Presidential Suite, 1 Double Bed, Valley View

A hotel room with two beds, a desk with a TV, and a large window with curtains.

Presidential Suite, 1 Double Bed, Valley View

  • 1 bedroom
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a view of the city through large windows.

Deluxe Room, 1 King Bed

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed, Corner

A hotel room with a large bed, a sofa, a desk with a chair, a TV mounted on the wall, and a view of the city through large windows.

Deluxe Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)
  • Canal view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, and a TV.

Deluxe Room, 1 King Bed

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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$153 nightly
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Aug 21 - Aug 22
Total with taxes and fees
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About the neighborhood

Map
Javier Barros Sierra 540, Lomas Santa Fe, Mexico City, 01219

What's nearby

  • Samara Shops - 3 min walk - 0.3 km
  • Tecnologico de Monterrey - Santa Fe - 10 min walk - 0.9 km
  • Expo Santa Fe Mexico - 10 min walk - 0.9 km
  • Parque La Mexicana - 17 min walk - 1.5 km
  • Santa Fe Center Mall - 2 min drive - 1.2 km

Getting around

  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 44 min drive
  • Benito Juarez International Airport (MEX) - 51 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 71 min drive
  • Mexico City Fortuna Station - 20 min drive
  • San Rafael Station - 26 min drive
  • Tultitlan Lecheria Station - 27 min drive
  • Santa Fé Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Fisher's - ‬3 min walk
  • ‪Vapiano - ‬3 min walk
  • ‪Market Kitchen - ‬1 min walk
  • ‪Central Central - ‬1 min walk

About this property

The Westin Santa Fe, Mexico City

  • Featuring a rooftop terrace, The Westin Santa Fe, Mexico City puts you within a 10-minute drive of Paseo de la Reforma and Chapultepec Park. You can grab a bite to eat at one of the 6 restaurants and visit the spa to be pampered with sports massages, facials, or mani/pedis. Other highlights at this luxurious hotel include a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 259 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (MXN 140 per night)
    • Secured covered onsite valet parking (MXN 140 per night)
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking and van parking on site
DONE

Transfers

    • Airport shuttle (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11:30 AM
  • 6 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • 24-hour fitness center
  • Full-service spa
  • Hot tub
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • Waste recycling policy
  • No plastic coffee stirrers
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Elevator door width (inches): 24
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Closed captioned TV
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Smooth flooring in room

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Pillowtop mattress
  • Free crib/infant bed
  • Free rollaway/extra bed

What to enjoy

  • In-room massage
  • Individually furnished and decorated
  • Separate dining area
  • Heated floors

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Spa

Heavenly Spa has 7 treatment rooms including rooms for couples. Services include sports massages, facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MXN 660 for adults and MXN 330 for children
  • Airport shuttle service is offered for an extra charge of MXN 3180.60 per vehicle (roundtrip, maximum occupancy 2)
  • Late check-out can be arranged for an extra charge of MXN 1800

Pets

  • Service animals exempt from fees
  • Pet deposit: MXN 1000 per stay
  • Pets are allowed for an extra charge of MXN 1000 per pet, per stay, plus a one-time cleaning fee of MXN 1000

Parking

  • Covered self parking costs MXN 140 per night
  • Covered valet parking costs MXN 140 per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Westin Hotel Mexico City Santa Fe
Westin Mexico City Santa Fe
Westin Santa Fe Mexico City
The Westin Santa Fe Mexico City Hotel Mexico City
Westin Santa Fe Mexico City Hotel
The Westin Santa Fe Mexico City
The Westin Santa Fe, Mexico City Hotel
The Westin Santa Fe, Mexico City Mexico City
The Westin Santa Fe, Mexico City Hotel Mexico City

Frequently asked questions

Does The Westin Santa Fe, Mexico City offer free cancellation for a full refund?

Yes, The Westin Santa Fe, Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Westin Santa Fe, Mexico City?

Yes, pets are welcome. There's a charge of MXN 1000 per pet, per stay, and there's also a deposit of MXN 1000 per stay. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at The Westin Santa Fe, Mexico City?

Yes. Self parking costs MXN 140 per night. Valet parking costs MXN 140 per night. RV/bus/truck parking is available.

Is airport shuttle service offered by The Westin Santa Fe, Mexico City?

Yes, an airport shuttle is available. The charge is MXN 3180.60 per vehicle roundtrip.

What are the check-in and check-out times at The Westin Santa Fe, Mexico City?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of MXN 1800. Contactless check-out is available.

What is there to do at The Westin Santa Fe, Mexico City and nearby?

The Westin Santa Fe, Mexico City has a spa and a 24-hour fitness center, as well as a garden.

Are there restaurants at or near The Westin Santa Fe, Mexico City?

Yes, there are 6 onsite restaurants.

What's the area around The Westin Santa Fe, Mexico City like?

The Westin Santa Fe, Mexico City is a short 10-minute walk from Expo Santa Fe Mexico and 17 minutes' walk from Parque La Mexicana.

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Reviews

The Westin Santa Fe, Mexico City Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers excellent food and attentive staff. (12 reviews)
  • Breakfast at this property is a highlight, offering delicious meals and attentive service. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Restaurant
Room
Location
Service staff
Spa
Food
Breakfast
Ambience
View
Internet

Reviews

Verified

4/10 Fair

An hotel that’s aging, the staff is really excellent
Louis, 3-night trip
Verified

10/10 Exceptional

Extremely friendly and competent staff.
Ali, 2-night trip
Verified

10/10 Exceptional

Excellent service from the staff. Great restaurant.
Michael, 2-night trip
Verified

10/10 Exceptional

Room was excelent, had an excelent stay.
JUAN CARLOS, 4-night trip
Verified

10/10 Exceptional

First time staying here, very safe and comfortable
Veronica, 4-night trip
Verified

10/10 Exceptional

Great location, lots of restaurants walking distance
Enrique, 1-night trip
Verified

10/10 Exceptional

My kind of hotel, staff is very kind and helpful..
Adolfo, 3-night trip
Verified

6/10 Good

Courteous staff and good breakfast, especially enjoyed the Mexican treats. Nearby restaurants were also delicious. The hotel itself needs improvement. Our AC did not work despite it being quite loud. We did not have a restful night during our stay due to hot room.
Diana, 1-night trip
Verified

10/10 Exceptional

I liked there’s many options to eat around. The hotel is clean and excellent service.
Gerardo, 2-night trip
Verified

10/10 Exceptional

Modern and comfortable property with superb service standards
Carlos, 3-night trip
Verified

10/10 Exceptional

Excellent hotel

Excellent hotel. Friendly. Very clean.
James, 1-night trip
Verified

10/10 Exceptional

Quiet, clean, well run hotel. Great attention to detail
Dipika, 2-night trip
Verified

10/10 Exceptional

The Westin Santa Fe offers an exceptional experience with its outstanding service. The staff is incredibly attentive and friendly, ensuring a comfortable and welcoming stay. The facilities are top-notch, from the clean and well-appointed rooms to the delicious dining options. The hotel's convenient location in Santa Fe makes it an ideal choice for both business and leisure travelers. Overall, the Westin Santa Fe excels in providing a memorable and pleasant stay with its exemplary service
Jacques Isaac, 2-night trip
Verified

8/10 Very good

The hotel is very good, staff kind and helpful. Restaurants are very good cuality.. one item just to comment , your bar is very overpriced on Scotch and liquor,, For Example in every bar and restaurants Chivas 12 price is doubled in price …450.00 for one shot and in every bar in the area costs 200.00 to 2.200.. and so on..
Adolfo, 6-night trip
Verified

4/10 Fair

It is very expensive for what they offer.

Common use facilities such as the restaurants, spa, meeting rooms are in perfect conditions. The problem is having to pay more than $550 USD per night to stay at the Westin Santa Fe. They no longer have bell boys, each guest is responsible for their own suitcases and figuring out how to get to the room. I booked the option with 'view of the hill' and they gave me one with a grotesque view of Banobras. In the closet they leave you only put one hanger, and they no longer have a clothes iron. They also no longer provide bathrobes or slippers. Internet is included, but it is useless, the Guests network connects at 1 or 2 Kbps, so I had to use my own mobile data to be able to work. I urge to consider options like the Holiday Inn or other hotels which offer better features in the rooms. When I went to share my comments at the front desk, they told me that they are still recovering from the pandemic, which, 4 years later, is just an excuse.
Jose Carlos, 1-night trip
Verified

10/10 Exceptional

Perfecttttttttttttttttttt
Manuel, 4-night trip
Verified

10/10 Exceptional

Lovely hotel; spectacular guest service ♥️
Johanna, 5-night trip
Verified

10/10 Exceptional

Everything was perfect
Elda, 9-night trip
Verified

10/10 Exceptional

Pricy but worth every penny
Humberto, 3-night trip
Verified

10/10 Exceptional

Very nice place, we love it.
Patricia, 4-night trip
Verified

8/10 Very good

Good hotel for business trip
Lina, 3-night trip
Verified

10/10 Exceptional

Staff extremely attentive and courteous 5*
Eduardo, 1-night trip
Verified

10/10 Exceptional

Breakfast and spa
Regina, 2-night trip
Verified

10/10 Exceptional

Excelente hotel
Luis Ricardo, 1-night trip
Verified

10/10 Exceptional

A
Dipaque, 4-night trip