10/10 Exceptional
Wonderful stay
Ahmad
Ahmad, 2-night trip
Makarem Burj Al Madinah Hotel and Suites
Luxury hotel with 2 restaurants, near Prophet's Mosque
Choose dates to view prices
Makarem Burj Al Madinah Hotel and Suites offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout.
9.4
Exceptional
Popular amenities
- Free parking
- Free WiFi
- Restaurant
- Air conditioning
- Gym
- Laundry facilities
Main amenities (12)
- Daily housekeeping
- 2 restaurants
- Breakfast available
- 24-hour fitness center
- Business center
- Meeting rooms
- 24-hour front desk
- Air conditioning
- Laundry service
- Multilingual staff
- Concierge services
- Luggage storage
Feel at home (6)
- Daily housekeeping
- Blackout drapes/curtains
- Elevator
- Bathtub or shower
- Digital TV service
- Minibar (stocked, free items)
$192 nightly
$232 total
Apr 6 - Apr 7
Total with taxes and fees
Room options
Showing 16 of 16 rooms
Room, 1 King Bed, Mobility Accessible
- 323 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe Room, 1 King Bed (Club)
10.0Exceptional
1 review
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Club Suite, 1 Bedroom
- 506 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premium Room, 1 King Bed (Club)
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Room, 1 King Bed
9.8Exceptional
7 reviews
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Suite, 1 Bedroom
8.0Very good
1 review
- 506 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Premium Room, 1 King Bed
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Royal Suite
- 1 bedroom
- Sleeps 3
- 1 King Bed
Suite (Duplex)
- 990 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Club Suite, 2 Bedrooms (Outer Connected)
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Twin Beds
Club Suite, 2 Bedrooms
- 829 sq ft
- 2 bedrooms
- Sleeps 6
- 1 King Bed and 2 Twin Beds
Club Suite, 3 Bedrooms (Outer Connected)
- 1830 sq ft
- 3 bedrooms
- Sleeps 8
- 1 King Bed and 4 Twin Beds
Deluxe Twin Room (Club)
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Deluxe Twin Room
9.0Wonderful
2 reviews
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 2 Twin Beds
Suite, 2 Bedrooms (Outer Connected)
- 829 sq ft
- 2 bedrooms
- Sleeps 4
- 2 Twin Beds and 1 King Bed
Suite, 3 Bedrooms
- 1830 sq ft
- 3 bedrooms
- Sleeps 10
- 1 King Bed and 6 Twin Beds
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About the neighborhood
7008 Mosaab Bin Omair Badaah 42311, Madinah, Madina, 42311
What's nearby
- Prophet's Mosque - 8 min walk - 0.7 km
- The Green Dome - 8 min walk - 0.7 km
- Al-Baqi Cemetery - 8 min walk - 0.7 km
- Masjid Al Ghamamah - 10 min walk - 0.9 km
- Bilal Ibn Rabah Mosque - 17 min walk - 1.4 km
Getting around
- Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
- Madinah Station - 21 min drive
- Area shuttle
Restaurants
- Kiffa | كفة - 1 min walk
- Alhuda Lounge - 3 min walk
- Al Baik - 2 min walk
- Cafe Najd - 2 min walk
- حبق الجوار | HBQ - 3 min walk
About this property
Makarem Burj Al Madinah Hotel and Suites
Makarem Burj Al Madinah Hotel and Suites offers a great location, putting you within just a 10-minute walk of Prophet's Mosque. Guests can grab a bite to eat at one of the 2 restaurants and visit the 24-hour fitness center for a workout.
At a glance
Hotel size
- 374 rooms
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
- Couples wishing to share a room must provide proof of marriage
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free secured, covered onsite self parking
- Free secured, covered onsite valet parking
- Limited self and valet parking on site
- Electric vehicle charging point on site
- Height restrictions apply for onsite parking
Other information
- Smoke-free property
Property amenities
Food and drink
- Local cuisine breakfast (surcharge) each morning 7:00 AM–10:30 AM
- 2 restaurants
Working away
- Business center
- Meeting rooms
Services
- 24-hour front desk
- Concierge services
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
Facilities
- 24-hour fitness center
- Reception hall
Accessibility
- Elevator
- Grab bar in shower
- Phone accessibility kit
- Hardwood flooring in room
Room amenities
Be entertained
- 30-inch flat-screen TV
- Digital TV channels
Home comfort
- Air conditioning
- Free stocked minibar
- Slippers
- Iron/ironing board
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Bed sheets provided
Freshen up
- Bathtub or shower
- Bidet
- Free toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi
- Phone
- Electrical adapters/chargers
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
Fees & policies
Refundable deposits
- Deposit: SAR 500 per accommodation, per stay (for guests under 12 years old)
- Deposit is payable by bank transfer and is due within 24 hours of booking the reservation
Optional extras
- Local cuisine breakfast is offered for an extra charge of approximately SAR 115 for adults and SAR 57.50 for children
Parking
- Parking height restrictions apply
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, American Express
Property Registration Number 10011012
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Frequently asked questions
Are pets allowed at Makarem Burj Al Madinah Hotel and Suites?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Makarem Burj Al Madinah Hotel and Suites?
Yes, there's free self and valet parking. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at Makarem Burj Al Madinah Hotel and Suites?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Makarem Burj Al Madinah Hotel and Suites and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Makarem Burj Al Madinah Hotel and Suites?
Yes, there are 2 onsite restaurants.
What's the area around Makarem Burj Al Madinah Hotel and Suites like?
Makarem Burj Al Madinah Hotel and Suites is in Madinah City Center, a short 9-minute walk from Prophet's Mosque and 8 minutes' walk from The Green Dome.
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Makarem Burj Al Madinah Hotel and Suites Reviews
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8
Cleanliness
9.4
Amenities
9.4
Staff & service
9.8
Property conditions & facilities
10/10 Exceptional
Every thing exclent food staff very comparative especially Humza at reception over all good experience
Aamer
Aamer, 5-night trip
10/10 Exceptional
Room was always spotless thanks to Rabbi who was always on point with the cleaning. The staff was so welcoming and the hotel was near the masjid and most food areas. Would highly recommend this hotel!
Waqar
Waqar, 6-night trip
10/10 Exceptional
Best looking hotel in Medina
Moaz
Moaz, 2-night trip
10/10 Exceptional
Very clean, great customer service
jawaid
jawaid, 2-night trip
10/10 Exceptional
everything was just perfect. close to Haram and excellent customer service
yasmina
yasmina, 1-night trip
10/10 Exceptional
Clean room, courteous staff and great amenities
Akeeb
Akeeb, 2-night trip
10/10 Exceptional
Staff were professional kind and caring .
Room service excellent ! Clean tidy spacious room ! Reception ladies were sweet anf helpful and door man very gentlemanly taking care of suitcases with a smile . Overall a 5 star experience . 5 minute walk to Harram !
Will definately come back !
Mine
Mine, 4-night trip
10/10 Exceptional
Thanks to Aseel at the reception was very helpful
Musab
Musab, 1-night trip
8/10 Very good
The cleaner was very helpful and polite. Other than the location I felt the price was over the top and if the breakfast price was reasonable i would have added breakfast… nearby hotels were charging 75SAR fo breakfast and this hotel 150-200 sar
Sajid
Sajid, 4-night trip
8/10 Very good
Gym is very small and no equipments whatsoever. Just one bench with few dumbbells and one treadmill one bicycle and one cross trainer that’s it
Mohamed
Mohamed, 6-night trip
10/10 Exceptional
A
Mawada
Mawada, 4-night trip
10/10 Exceptional
Amazing stay at Makarem Burj Al Madinah, hotel is brand new with a lovely feel to the hotel, very close to the harram which is very convenient, hotel staff are also very helpful and caring would highly recommend. Thank You.
Muhamed iqbal
Muhamed iqbal, 4-night trip
10/10 Exceptional
Close to the Prophets' Mosque in the best part of town. Clean room, okay size. Most of the staff is good. The gym is just a sad room with two treadmills, it is misleading. For a high quality hotel, this upgrade is required.
steven
steven, 3-night trip
10/10 Exceptional
1. Super friendly & efficient staff,
2. Excellent facilities,
3. Brand new hotel,
4. Just 1.5 min walk away from Masjid e Nabawi gate 21,
5. Good value for money.
One area of feedback:
1. Cleaning was almost perfect but can be a bit improved in terms of removing my dust from the room.
Overall had a great stay and would love to go back and stay there. Would strongly recommend to all.
Habeel
Habeel, 3-night trip
10/10 Exceptional
all good
abdallah
abdallah, 3-night trip
10/10 Exceptional
An amazing expereince with super friendly staff. They are a newer hotel but they went above and beyond to make sure my stay was comfortable. First time where I felt that the whole staff were like my friends. I asked for a late check out from 12 to 2 which they gave me and then again they allowed me to move it from 2 to 3. Would definitely recommend staying. The interior is also very beautiful.
Ali
Ali, 1-night trip
10/10 Exceptional
Room cleaning
Abdullah
Abdullah, 3-night trip
2/10 Poor
I stayed at this hotel for six nights and genuinely enjoyed most of my stay—until the final day.
There were many positives. The hotel was comfortable, and several staff members were excellent—especially housekeeping, who were consistently friendly and professional.
Unfortunately, the checkout experience completely ruined everything. I had requested just a two-hour late checkout and informed management via email two days in advance. This was never acknowledged, and it seems it wasn’t communicated internally. I also mentioned it to the night staff and again on the morning of departure.
Despite this, I was called every 5–10 minutes asking about checkout. Each time I explained, but the calls continued. Staff were even sent to my room multiple times after I had already clarified the situation. This went on for over an hour and became extremely frustrating.
This points to either a flawed system or poor internal communication. In my opinion, the reception team needs proper hospitality training.
It’s disappointing that such a small request was handled so poorly. What should have been a 5-star stay turned into a 1-star experience.
Management should review the team working on March 21 (daytime reception/checkout).
HAJI
HAJI, 4-night trip
4/10 Fair
Average hotel, as they call themselves 4 star. On my arrival they did not find my booking. Finally they found something and they kept asking me for the payment receipt to Expedia. They told me that Expedia has not paid them, so they need to see some proof. After 4 hours of back and forth they finally gave me the room. It was quite frustrating. Never in my 30 years of travelling any hotel asked me the receipt of payment. It was quite disappointing on the service and attitudes in this Holy city of Madinah, where one travels for some comfort and piece of mind.
Hamid
Hamid, 1-night trip
10/10 Exceptional
Kahvaltı güzeldi
Gülbahar
Gülbahar, 3-night trip
10/10 Exceptional
Clear room, nice staff and delicious Breakfast
Amer
Amer, 2-night trip
10/10 Exceptional
Oui superbe
bassim
bassim, 3-night trip
10/10 Exceptional
Excellent emplacement, hôtel moderne. Top
Mohamed Hassan
Mohamed Hassan, 2-night trip
10/10 Exceptional
Séjour parfait
Mohamed
Mohamed, 3-night trip