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Eira do Serrado Hotel & SPA

Photo gallery for Eira do Serrado Hotel & SPA

Balcony
Indoor pool
Indoor spa tub
Indoor pool
Balcony

Overview of Eira do Serrado Hotel & SPA

Eira do Serrado Hotel & SPA

4-star property
Mountain hotel in Curral das Freiras with indoor pool and restaurant

9.0/10 Superb

84 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
Map
Curral Das Freiras, Camara de Lobos, 9000-421

Room options

About this area

What's nearby

  • In Curral das Freiras

Getting around

  • Funchal (FNC-Cristiano Ronaldo) - 38 min drive
  • Airport shuttle (surcharge)

Restaurants

  • La Perla - 7 min drive
  • Vale das Freiras - 7 min drive
  • Sabores do Curral - 7 min drive
  • Golo - 13 min drive
  • Restaurante Quinta Estação - 14 min drive

About this property

Eira do Serrado Hotel & SPA

Eira do Serrado Hotel & SPA offers an airport shuttle (available on request) for EUR 55 per person one way. You can indulge in massages or body treatments, then grab a bite to eat at the restaurant. Other highlights at this upmarket hotel include 2 bars/lounges, an indoor pool and a fitness centre. Fellow travellers like the helpful staff.

Languages

English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available on request)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • 2 bars/lounges
  • Restaurant
  • Room service
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)

What to do

  • Pool table
  • Hiking/biking trails nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car hire
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2001
  • Safe-deposit box at front desk
  • Terrace
  • Fireplace in lobby
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Spa services
  • Hot tub
  • Sauna
  • Steam room

Accessibility

  • Wheelchair-accessible
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • English
  • French
  • German
  • Portuguese
  • Spanish

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker

Sleep well

  • Soundproofed rooms
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages and body treatments.

Dining

On-site venue – This restaurant only serves breakfast. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 55 per person (one way)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for an additional charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

This property accepts major credit cards.

Also known as

Estalagem Eira Serrado Hotel Camara de Lobos
Estalagem Eira Serrado Hotel
Estalagem Eira Serrado Camara de Lobos
Estalagem Eira Serrado
Eira Serrado Hotel Camara de Lobos
Eira Serrado Camara de Lobos
Eira do Serrado Hotel SPA
Eira Do Serrado & Camara Lobos
Eira do Serrado Hotel & SPA Hotel
Eira do Serrado Hotel & SPA Camara de Lobos
Eira do Serrado Hotel & SPA Hotel Camara de Lobos

Frequently asked questions

Does Eira do Serrado Hotel & SPA offer free cancellation for a full refund?
Yes, Eira do Serrado Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eira do Serrado Hotel & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Eira do Serrado Hotel & SPA?
Yes, there's an indoor pool.
Are pets allowed at Eira do Serrado Hotel & SPA?
Sorry, pets aren't allowed.
Is parking offered on site at Eira do Serrado Hotel & SPA?
Yes, there's free self parking.
Is an airport shuttle service offered by Eira do Serrado Hotel & SPA?
Yes, an airport shuttle is available. The charge is EUR 55 per person one way.
What are the check-in and check-out times at Eira do Serrado Hotel & SPA?
You can check in from 2 PM - midnight. Check-out time is noon. Contactless social distancing and check-out are available.
Is there an on-site casino at Eira do Serrado Hotel & SPA?
No, this hotel doesn't have a casino, but Madeira Casino (29-min drive) is nearby.
What is there to do at Eira do Serrado Hotel & SPA and nearby?
Have fun during the warmer months with activities nearby such as hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Eira do Serrado Hotel & SPA also has 2 bars and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Eira do Serrado Hotel & SPA?
Yes, there's an on-site restaurant that offers al fresco dining. Nearby restaurants include Vale das Freiras (3.5 mi), La Perla (3.6 mi) and Sabores do Curral (3.8 mi).
Does Eira do Serrado Hotel & SPA have any outdoor private spaces?
Yes, every room features a balcony.

Reviews

9.0

Superb

9.3/10

Cleanliness

8.9/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Best regards for hotel’s staff
Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Rob, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great hotel
Amazing view, clean and quiet room (except saturdays when usually are weddings), good parking, good food. Beds and pillows very confortable, always heat and hot water. SPA is not very good, only a cold pool and a jacuzzi. Sauna didn't work. No bath robe in rooms, no towels for pool, safe with extra cost. But we didn't came for SPA so it was a great choice.
7-night trip
Verified Hotels.com guest review

8/10 Very good

Good clean hotel with amazing view.
Roman, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Amazing place to stay
Amazing stay here! Best service helpful and soo friendly!! Honestly the staff took their time and for our fist time on the island they made the stay so much more memorable I would recommend a stay here!!
Stacey, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

One of the best hotel experiences of my life! The view was even nicer than the photos, and access to hikes right outside the door. Very good service and friendly staff, good breakfast, vegetarian options in the restaurant and very good Portuguese red wine. I also used the gym on the lower floor, and it was great to work out with the view of the mountains. Great value for the price, and highly recommended!
Tonje Felberg, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Astounding location
Ive stayed here before on more than one occasion. The location, apart form the many bus tours arriving to take in the view, is astounding sitting wedged in a cleft between a high peak and a look out. The exterior of the building is not particular pleasing but the interior defies that assessment having a big dining room with astounding views and rooms which all have views and balconies overlooking the valley floor 400 odd meters below. The staff is excellent at everything they do.
David, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Location.
Fernando, 2-night trip
Verified Orbitz guest review

10/10 Exceptional

The view was amazing ,the balcony to our room gave a stunning view of the valley of the nuns,breakfast was from an enormous buffet that set us up for the day
John, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great location, shame about breakfast.
Fantastic location although there is limited scope for walking other than down to the village. Everything well maintained and clean. Spa and pool not really operational - pool cold. As noted by others, breakfast is a disappointment. Nasty coffee from machine. 'Hot' options stone cold even at 8am when it opened.
Simon, 2-night trip
Verified Hotels.com guest review