Verified
8/10 Very good
Jan 14, 2026
Bina
Bina, 3-night trip
Mama Shelter Dubai
Choose dates to view prices
Photo gallery for Mama Shelter Dubai
Mama Shelter Dubai puts you within a 10-minute drive of Burj Khalifa and Dubai Mall. Guests can indulge in deep-tissue massages, body wraps, or facials, and Mama Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar, and a 24-hour fitness center.
Reviews
8.88.8 out of 10
Excellent
Popular amenities
- Pool
- Spa
- Airport transfer
- Free parking
- Free WiFi
- Restaurant
Main amenities (12)
Main amenities (12)
- Daily housekeeping
- 3 restaurants and bar/lounge
- 4 outdoor pools
- Breakfast available
- Free beach shuttle
- Free shopping center shuttle
- 24-hour fitness center
- Children's pool
- Pool bar
- Swim-up bar
- 24-hour room service
- Spa services
Feel at home (6)
Feel at home (6)
- Children's pool
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
- Coffee/tea maker
$59 nightly
The total price is $71
$71 total
May 31 - Jun 1
Total with taxes and fees
Why we love this property
Work, play, win
This hotel in the shopping district offers workstations and meeting rooms. Guests can relax with spa treatments and enjoy 24-hour room service.
Foodie paradise
Foodies discover two restaurants with pool vistas and two bars. The buffet breakfast offers veggie options. In-room champagne elevates the experience.
Spa serenity
The full-service spa offers Ayurvedic treatments, body scrubs, and soothing massages daily. A 24-hour gym awaits for fitness enthusiasts.
Room options
Check availability for these dates
Available filters for rooms
Showing 11 of 11 rooms
View all photos for Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)
Medium Mama Double (Free shuttle service to Dubai Mall & Kite Beach)
8.48.4 out of 10
Very good
7 reviews
(7 reviews)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)
Medium Mama Double Terrace (Free shuttle service to Dubai Mall & Kite Beach)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)
Medium Mama Twin (Free shuttle service to Dubai Mall & Kite Beach)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)
Medium Mama Twin Burj Khalifa view (Free shuttle service to Dubai Mall & Kite Beach)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)
Medium Mama Twin Terrace (Free shuttle service to Dubai Mall & Kite Beach)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 2 Twin Beds
- Free WiFi
View all photos for XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)
XL Mama Double (Free shuttle service to Dubai Mall & Kite Beach)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Queen Bed
- Free WiFi
View all photos for Double Room (Medium Mama)
Double Room (Medium Mama)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)
Double Room, 1 King Bed (Medium Mama. Burj View)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Double Room, 1 King Bed (Medium Mama. Burj View)
Double Room, 1 King Bed (Medium Mama. Burj View)
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
- Free WiFi
View all photos for Room, Terrace (XL Mama)
Room, Terrace (XL Mama)
10.010.0 out of 10
Exceptional
1 review
(1 review)
- City view
- 592 sq ft
- 1 bedroom
- Sleeps 4
- 1 Double Bed
- Free WiFi
View all photos for Mama 2-Bedroom Suite
Mama 2-Bedroom Suite
- City view
- 883 sq ft
- 2 bedrooms
- Sleeps 5
- 2 King Beds
- Free WiFi
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About the neighborhood
Al Asayel Street, Business Bay, Dubai, 0
What's nearby
- Dubai Water Canal - 3 min walk - 0.3 km
- Godolphin's Al Quoz Stables - 18 min walk - 1.6 km
- La Perle - 3 min drive - 2.4 km
- Dubai Water Canal Waterfall - 3 min drive - 2.7 km
- Safa Park - 4 min drive - 3.0 km
Getting around
- Dubai Intl. Airport (DXB) - 20 min drive
- Al Maktoum Intl. Airport (DWC) - 40 min drive
- Sharjah (SHJ-Sharjah Intl.) - 42 min drive
- Airport pick-up service
- Free shopping center shuttle
- Free beach shuttle
Restaurants
- Anbar Restaurant & Cafe - 7 min drive
- Alegra Bar & Sisha - 5 min walk
- Ancora - 2 min drive
- Halfcup - 2 min drive
- The Podium - 2 min drive
About this property
Mama Shelter Dubai
- Mama Shelter Dubai puts you within a 10-minute drive of Burj Khalifa and Dubai Mall. Guests can indulge in deep-tissue massages, body wraps, or facials, and Mama Restaurant, one of 3 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 4 outdoor pools, a poolside bar, and a 24-hour fitness center.
At a glance
Hotel size
- 197 rooms
- Arranged over 24 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 21
- Check-out time is noon
Special check-in instructions
- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 21
Children
- No cribs (infant beds)
Pets
- No pets or service animals allowed
Internet
- Free WiFi in public areas
- Free WiFi in rooms (4-device limit)
Parking
- Onsite parking available only on request
- Free covered onsite self parking
- Free secured, covered onsite valet parking
- Wheelchair-accessible parking and van parking on site
- Height restrictions apply for onsite parking
Transfers
- Airport pickup on request (available 24 hours)*
Offsite
- Free beach shuttle
- Free shopping center shuttle
Other information
- Designated smoking areas
Property amenities
Food and drink
- Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
- 3 restaurants
- Bar/lounge
- Poolside bar
- Swim-up bar
- 24-hour room service
- Snack bar/deli
Traveling with children
- Children's pool
- Children's menu
- Lifeguard on site
What to do
- Free beach shuttle
- Evening entertainment
- Access to nearby outdoor pool
Working away
- 24-hour business center
- 4 meeting rooms
- Computer station
- Conference space (269 square feet)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- On-site car rental
- Dry cleaning/laundry services
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Free beach shuttle
- Free pool cabanas
- Bike storage
- Pool loungers
- Pool umbrellas
- Romance packages
Facilities
- 1 building/tower
- Built in 2024
- Safe-deposit box at front desk
- 24-hour fitness center
- 4 outdoor pools
- Designer stores on site
- Bicycle parking
- Spa services
- Massage/treatment rooms
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Annual offsets purchased for at least 10% of carbon footprint
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- 100% renewable energy
- Double-glazed windows
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Lockers available
- Outdoor furniture
- Art Deco architecture
Accessibility
- Elevator
- Elevator door width (inches): 4
- Wheelchair-accessible parking
- 5 on-site accessible parking spaces
- Wheelchair-accessible public washroom
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible registration desk
- Wheelchair-accessible registration desk height (inches): 3
- Wheelchair-accessible spa
- Wheelchair-accessible fitness center
- Wheelchair-accessible restaurant
- Wheelchair-accessible lounge
- Accessible airport shuttle
- Wheelchairs available on site
- Raised toilet seat
- Raised toilet seat height (inches): 3
- Visual fire alarm
- Doorbell and phone notification
- Lever door handles
- Well-lit path to entrance
- Stair-free path to entrance
- Pool access ramp on site
- Ceiling hoist
- Area rugs in public areas
- Area rugs in room
- Smooth flooring in public areas
- Smooth flooring in room
- Thin carpet in public areas
- Thin carpet in room
- Tile flooring in public areas
- Tile flooring in room
- Hardwood flooring in public areas
- Hardwood flooring in room
- High pile carpet in room
- Cobblestone flooring in public areas
Room amenities
Be entertained
- 25-inch Smart TV
- Premium satellite channels
- Pay movies
Home comfort
- Air conditioning (climate-controlled)
- Minibar
- Espresso maker
- Bathrobes and slippers
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Premium bedding
What to enjoy
- Individually furnished and decorated
Freshen up
- Private bathroom
- Bathtub or shower
- Rainfall showerhead
- Bidet
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
- Toilet paper
Stay connected
- Desk
- Free WiFi (4-device limit)
- Phone
- Desk chair
- Electrical adapters/chargers
Food and drink
- Meal delivery service
- Free bottled water
- Reusable coffee/tea filters
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Water-efficient showers only
- Water-efficient toilets only
- Guidebooks/recommendations
- Restaurant dining guide
Special features
Spa
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
Dining
Mama Restaurant - Overlooking the pool, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
Mama Trattoria - Onsite restaurant. Reservations are required. Open daily.
Mamm’s Bar - Onsite bar. Open daily.
Mama Skypool Bar - This theme restaurant is located by the pool. Guests can enjoy alfresco dining (weather permitting). Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: AED 20.00 per accommodation, per night
- A tourism fee is imposed by the city and collected at the property. The fee is AED 20.00 for the first bedroom per night, and increases by AED 20.00 per night for each additional bedroom.
Optional extras
- Buffet breakfast is offered for an extra charge of approximately AED 115 for adults and AED 95 for children
- Airport shuttle service is offered for an extra charge of AED 200 per vehicle. Maximum occupancy 2
Children & extra beds
- Airport shuttle service for children up to age 12 costs AED 200
Parking
- Guests must contact this property in advance to reserve onsite parking
- Parking height restrictions apply
Pool, spa, & gym (if applicable)
- Pool access available from 8:00 AM to 7:00 PM
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Parties and events (including family gatherings and birthday parties) are allowed on site.
This property uses a grey water recycling system and eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: Google Pay and Apple Pay.
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Property Registration Number 1322275
Also known as
Mama Shelter Dubai Hotel
Mama Shelter Dubai Dubai
Mama Shelter Dubai Hotel Dubai
Frequently asked questions
Is there a pool at Mama Shelter Dubai?
Yes, there are 4 outdoor pools and a children's pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Mama Shelter Dubai?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Mama Shelter Dubai?
Yes, there's free self and valet parking.
Is airport shuttle service offered by Mama Shelter Dubai?
Yes, a shuttle from the airport to the hotel is available. The charge is AED 200 per vehicle.
What are the check-in and check-out times at Mama Shelter Dubai?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
What is there to do at Mama Shelter Dubai and nearby?
Mama Shelter Dubai has 4 outdoor pools and a 24-hour fitness center, as well as spa services and access to a nearby outdoor pool.
Are there restaurants at or near Mama Shelter Dubai?
Yes, there are 3 onsite restaurants, featuring alfresco dining and pool views.
What's the area around Mama Shelter Dubai like?
Mama Shelter Dubai is in Downtown Dubai, a short 5-minute walk from Dubai Water Canal.
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Reviews
Mama Shelter Dubai Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.6
Amenities
8.8
Staff & service
9.0
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Jan 10, 2026
Clean room, courteous staff
Viraj
Viraj, 2-night trip
Verified
10/10 Exceptional
Dec 30, 2025
the hotel is amazing, staff super friendly, interior is to die for!! would definitely go back
Marina
Marina, 5-night trip
Verified
10/10 Exceptional
Jan 19, 2026
Very friendly
miriam
miriam, 6-night trip
Verified
10/10 Exceptional
Sep 27, 2025
Thank you for the wonderful stay! Great room, perfect breakfast and swimming pool. Marvellous service by the hotel personnel!
Alina
Alina, 6-night trip
Verified
10/10 Exceptional
Oct 15, 2025
The staff were awesome in making me feel celebrated for my birthday.
Faith
Faith, 5-night trip
Verified
10/10 Exceptional
Aug 28, 2025
My kids had so much fun at this place ♥️
FATMA
FATMA, 2-night trip
Verified
10/10 Exceptional
Feb 27, 2025
Great option in Dubai
brand new cool hotel, well located. Nice swimming pool, good restaurants, comfortable and well designed room
Louis
Louis, 7-night trip
Verified
10/10 Exceptional
May 31, 2025
The staff is amazing! A special thank you for the staff in the restaurant at the ground floor. Very customer oriented, friendly and welcoming.
The hotel is great with a refreshing design.
The only disadvantage was the desk in the room: it’s too small to work at.
Tanya
Tanya, 6-night trip
Verified
6/10 Good
Dec 15, 2025
The first room I was in had black mould in the room. I was moved rooms and the same problem was in the next room. They offered another room move and I told them unless the bathroom layout is different there’s no point as it’s clearly a design fault. I was moved to a different room type and there wasn’t any mould. It’s just a shame this was right at the end of my stay. Had I had a mould free room from the beginning it would have been a great stay. The hotel and facilities were great.
Kaysha
Kaysha, 6-night trip
Verified
10/10 Exceptional
Apr 6, 2026
It was good
Mohamed
Mohamed, 1-night trip
Verified
8/10 Very good
Jan 16, 2026
The hotel is very good but it far away to activity
Salem
Salem, 6-night trip
Verified
6/10 Good
Sep 1, 2025
Small room and the hotel just for families and kids
Khaled
Khaled, 4-night trip
Verified
10/10 Exceptional
Nov 24, 2025
for business perfect
Juergen
Juergen, 4-night trip
Verified
10/10 Exceptional
Jan 2, 2026
super cool
Rachel
Rachel, 1-night trip
Verified
10/10 Exceptional
Sep 25, 2025
Everything was nice
Maurice Nichola
Maurice Nichola, 2-night trip
Verified
10/10 Exceptional
Oct 31, 2025
loved it
Sulaiman
Sulaiman, 2-night trip
Verified
10/10 Exceptional
Jan 24, 2026
.
Steffen
Steffen, 4-night trip
Verified
8/10 Very good
Sep 6, 2025
Comfortable, quirky and cool.
A really comfortable hotel, well maintained and very clean. The decor is very trendy and has much more personality than many of the sterile, cookie cutter hotels you might stay in. The half board option was good, but be prepared to pay some significant supplements for some menu items.
Verified traveler
4-night trip
Verified
10/10 Exceptional
Jun 6, 2025
So good
NASER
NASER, 2-night trip
Verified
10/10 Exceptional
May 29, 2025
Super property
Mathew
Mathew, 1-night trip
Verified
2/10 Poor
Jan 8, 2026
This hotel holds parties twice per week until 3am, and they’re so loud it’s impossible to sleep. It’s a shame this isn’t better advertised/advised as I would have avoided booking.
Breakfast had incredibly poor service, solely down to inconsistency. Staff were not attentive i the slightest and there was no coordination around tables - if you ordered something they have no idea where you are sat.
The rooms have absolutely no storage space so you’re unable to unpack if staying for a longer period.
Charley
Charley, 8-night trip
Verified
4/10 Fair
Dec 28, 2025
Mediocre service. One of the bartenders was doing shots with a bunch of girls and when I asked him to re-do my margarita as it did not have a salt rim - he gave me a bad attitude for 3 days. Very loud pool parties with awful music, filled to the brim with guests that differ from hotel guests. Have to flag down people for 30 minutes + to get a bill. Not a 5 star despite nice interior
Sharihan
Sharihan, 4-night trip
Verified
4/10 Fair
Oct 5, 2025
I stayed in the property for 10 days, the first 5 days you couldn’t use the bar swimming pool. Ironically those were the days of my vacation before work. No mention of construction or repairs before booking. That wasn’t cool
M.Cyrus
M.Cyrus, 10-night trip
Verified
2/10 Poor
Feb 14, 2026
Very terrible experience.
1. Requested the tourist tax receipt i paid at the property, they say i can get during checkout. During checkout i ask for it the front desk said they will send to me email. I asked again at the same night, he said he forgot and will send. After few days of waiting and communicating on phone still not able to give the receipt with minimal response. Very poor customer service!
As i am writing this, i am still waiting for the receipt for business claims.
2. Random calls when i was in the room alone from reception saying i was too loud and disturbing other guests, when i told them it was a mistake, no apologies at all, and just shut off the phone.
My second time here for business stay, definitely will not recommend my company people to stay here, as our office is just located next door.
Noah
Noah, 4-night trip