Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

Property class: 4.5
Lakefront hotel in Riva del Garda with restaurant and pool bar

Choose dates to view prices

Take in the views from the rooftop terrace when you stay at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. A poolside bar, a hot tub, and a seasonal outdoor pool are other highlights at this luxurious hotel.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Double or Twin Room, Balcony

A hotel room with a bed, bedside tables, a TV, a balcony with curtains, and a view of the outdoors.

Standard Double or Twin Room, Balcony

8.4 out of 10
Very good
(5 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

A hotel room with a large bed, a TV, a desk with a chair, a table with a glass of wine, and a view of a mountainous landscape through the window.

Executive Double or Twin Room, 1 Bedroom, Mountain View (Elegance)

  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite, Balcony

A modern hotel room with a sofa, two chairs, a small round table with a vase and fruit, and a bed.

Suite, Balcony

  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Doppia Junior Suite Deluxe, terrazza

A modern hotel room with a large bed, a small table with a bottle and glasses, a chair, and a wooden floor.

Doppia Junior Suite Deluxe, terrazza

  • Lake view
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Room, Balcony

A modern hotel room with a wooden panel wall, a large flat-screen TV, a round coffee table, two chairs, and a large window with curtains.

Junior Room, Balcony

8.0 out of 10
Very good
(1 review)
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, Terrace

A modern hotel room with a large bed, a TV, a minibar, and a view of the outdoors.

Suite, Terrace

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 420 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room...

A hotel room with a large bed, a desk with a chair, a TV mounted on the wall, and a window with curtains.

Deluxe Double or Twin Room...

8.0 out of 10
Very good
(1 review)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

A modern hotel room with a large bed, wooden paneling on the walls, a bedside table with a lamp, and a chair.

Deluxe Double or Twin Room

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Map
Via Confalonieri, 8, Riva del Garda, TN, 38066

What's nearby

  • Porto San Nicolo - 5 min walk - 0.4 km
  • Old Ponale Road Path - 14 min walk - 1.2 km
  • Congress Centre - 14 min walk - 1.2 km
  • Fraglia Vela Riva - 16 min walk - 1.4 km
  • La Rocca - 17 min walk - 1.5 km

Getting around

  • Mori Station - 31 min drive
  • Borghetto Station - 35 min drive
  • Serravalle Station - 36 min drive

Restaurants

  • ‪The One - Restaurant Café - ‬11 min walk
  • ‪Gelateria Flora - ‬3 min walk
  • ‪Pizzeria Sud - ‬2 min walk
  • ‪Ristorante Mediterraneo - ‬15 min walk
  • ‪Punta Lido bar gelateria - ‬12 min walk

About this property

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly

  • Take in the views from the rooftop terrace when you stay at Hotel Kristal Palace - Tonelli Hotels - Adult Friendly. The coffee shop/cafe is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. A poolside bar, a hot tub, and a seasonal outdoor pool are other highlights at this luxurious hotel.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
11:00am

Hotel size

    • 58 rooms
    • Arranged over 5 floors

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is 11 AM

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 14
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Electric vehicle charging point on site
    • Onsite parking includes off-street options

Other information

    • Smoke-free property
    • Caters to adults only

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Reviews

Hotel Kristal Palace - Tonelli Hotels - Adult Friendly Reviews

9.2

Wonderful

9.6

Cleanliness

8.6

Location

9.6

Staff & service

9.4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising its quality, variety, and scenic rooftop location. (10 reviews)
  • The rooftop pool offered spectacular views and a fantastic ambiance with a bar and live music. (6 reviews)
  • Underground and free parking was a convenient bonus for guests. (3 reviews)
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From real guest reviews summarized by AI.
Report

Reviews

Verified review

10/10 Exceptional

This is one of few hotels in the world that I would love to go back to! Excellent service, amazing rooftop with pool and bar and best breakfast ever! Live music at the rooftop every night with amazing view of the lake and mountains.
Verified review

10/10 Exceptional

Loved our stay here. Would definitely stay again. Friendly, great food, very comfortable rooms in a great location.
Verified review

10/10 Exceptional

Very nice hotel with very good food
Verified review

10/10 Exceptional

Lovely breakfast, friendly staff, nice rooftop pool, nightly entertainment
Verified review

10/10 Exceptional

Stunning hotel with amazing staff! Great service!
Verified review

10/10 Exceptional

We had a great time here. Staff were kind and friendly. Breakfast on the room by the pool was fantastic. Excellent views from the roof are the highlight. Nice rooms with good facilities. Well maintained.
Verified review

10/10 Exceptional

Very nice place. Good food. Clean new rooms.
Verified review

10/10 Exceptional

The rooftop bar was wonderful with superb views and great nightly entertainment. The front desk and other service personnel were great and very helpful and friendly. Underground parking was a bonus! A little additional lighting in the room would be the only thing wanting. But overall a super place to stay.
Verified review

10/10 Exceptional

The hotel was very nice but as other reviewers mentioned the views from the room are limited since there are other buildings nearby. However the view from the pool on the top floor was spectacular! Breakfast was also there and it was just heaven. The beauty of the mountains and lake could not be beat. The room was also nice and had everything you would need. Modern and clean. Service was wonderful. We would come back!
Verified review

4/10 Fair

Little to know air conditioning in room. Staff reset a/c but did not change result. No WiFi during stay. Was out of servile. No mini refrigerator in room. Surprising for a 4+ star hotel. Only view of lake with a view of other rooftops of course, is on the rooftop which is beautiful and breakfast was lovely.
Verified review

8/10 Very good

Cons: the dinner was so bad I had to take away a star. It was $40pp for a tasting menu, and I couldn’t believe how bad the food was. It was like the blandest microwaveable meal I’d ever tasted. We ate dinner offsite the rest of our trip. For breakfast, I watched them fill the water dispenser from the tap. Then when I tried to order tap water later on they told me that wasn’t allowed and I had to buy water bottles. That feels very wasteful to me when it’s apparent the water is fine since they serve it to guests. Pros: the view from the rooftop was fantastic, rooms have AC and were clean. Great breakfast selection. Lunch was pretty good. The drinks were okay but pricier for the area.
Verified review

6/10 Good

.
Verified review

8/10 Very good

The fan was working but it wee much cooler simply by opening the windows.
Verified review

6/10 Good

Terribly stained carpets & walls. This hotel needs serious maintenance
Verified review

10/10 Exceptional

Absolutely Fantastic!!

The Hotel met our expectations & more! We were greeted by friendly staff, our room was lovely & the Terrace was amazing! Loved the music nights, the bar staff Michaelangelo was fab, as was Jessica & Marcos in the restaurant, attentive & welcoming on each morning & evening & couldn't have asked more of them, also the chefs meals were perfect...infact we will have to fast before we come again (which we are intending on doing so) as the food was delicious, and well presented! I couldn't rate this highly enough, they really treated us so well, asI can see with many others! The aircon leaked one night, but was fixed instantly & that is a measure of good customer service as thing's always will go wrong it'show it's dealt with! I thank all staff & the owners & propriotersshould be very prpud of each staff member, even the cleaners were very welcoming when we saw them! It was our honeymoon & after our dissapointing night in Venice (due to poor service, hotel was 4* but their staff was not, which was extremely dissapointing) thank god we had choosen well with Kristal & to all those ppl who left good reviews! X
Verified review

10/10 Exceptional

Toppklass! Enkelt att parkera. Vi bokade ett rum med egen terrass. Personalen var väldigt service-minded, och samtidigt professionella. Frukosten var 10/10! Skulle gärna bo här igen!
Verified review

10/10 Exceptional

lämmin vastaanotto, hyvä huone ja parveke. Rooftop Bar upea auringonlaskun katseluun ja trubaduurin kuunteluun.
Verified review

8/10 Very good

Frukosten hade lite mer att önska.
Verified review

10/10 Exceptional

Fornøyd med oppholdet
Verified review

10/10 Exceptional

Excelente Hotel

Un Excelente Hotel en un Increíble Lugar y Ubicacion
Verified review

8/10 Very good

Dejlig hotel men med flere ikke i top mål. Rengøring var ikke det bedste, der var spindelvæv på værelset. Tapet hang løs. Flink personale med få undtagelsen. .
Verified review

6/10 Good

Die Damen und das Serviceteam waren wirklich freundlich und professionell. Auf der Homepage wird allerdings beworben, das die Poolbar von 0800 - 2400 Uhr offen sei, aber Fehlanzeige. Diese Bar wird nur an Wochenenden abends geöffnet. Wenn es beworben wird sollte man doch dies auch einhalten oder anders Bewerben. Achtung, Hotelzimmertüren prüfen ob diese auch wirklich verschießen. Zimmer 403 war dem nicht so. Wir mussten kräftig zuziehen oder auch von innen zudrücken das diese auch wirklich verschlossen war. Selbiges Zimmer die Toilettenspülung war nur einseitig nutzbar und der Toilettenpapierhalter war lose. Alles wurde an der Rezeption angezeigt. Kleiner Tipp für die Rezension, für Fahrer von E-Autos wenn das Auto voll ist oder nicht geladen wird, ist das kein Dauerparkplatz. Zwei Ladepunkte sind vorhanden. Die Tiefgarage ist eng und kostet 10€, lohnt sich aber da des Laden kostenlos ist. (Zwischen 7 und 11Kw) Trotz allem ein gutes Hotel.
Verified review

8/10 Very good

Sehr freundliches Personal. Preis/Leistungsvehältnis nicht so gut.
Verified review

10/10 Exceptional

Ein wunderschönes Hotel mit einem erstklassigen Service in sehr guter Lage. Super Zimmer, sehr sauber, herrlicher Ausblick, tolles Essen und mega Personal. Das Auto konnten wir kostenfrei innerhalb der Anlage parken. Jederzeit wieder!
Verified review

10/10 Exceptional

Professional and relaxed service

Mycket bra service. Alla var hjälpsamma, kunniga och professionella, men på ett avslappnat och personligt sätt.