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Jacosmo Hotel & Spa

Photo gallery for Jacosmo Hotel & Spa

Front of property
Balcony
Junior Suite, 1 King Bed, City View | Terrace/patio
Family Triple Room, City View | Minibar, in-room safe, individually decorated, individually furnished
Junior Double Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Overview of Jacosmo Hotel & Spa

Jacosmo Hotel & Spa

4.0 star property
4-star hotel with spa, near Hoan Kiem Lake

9.6/10 Exceptional

194 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Bathtub
  • Bar
Map
23 Lo Su, Hoan Kiem, Hanoi

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 4 min walk
  • O Quan Chuong Gate - 1 min drive
  • Hanoi Opera House - 4 min drive
  • St. Joseph's Cathedral - 6 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 23 min drive
  • Hanoi Gia Lam Station - 5 min drive
  • Hanoi Long Bien Station - 18 min walk
  • Hanoi Railway Station - 29 min walk
  • Airport shuttle (surcharge)

Restaurants

  • Nhac cafe - 2 min walk
  • Cafe Nang - 3 min walk
  • Coffee Zone - 3 min walk
  • Hidden Gem Coffee - 3 min walk
  • Always - 3 min walk

About this property

Jacosmo Hotel & Spa

Jacosmo Hotel & Spa puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for VND 446000 per vehicle. Guests can be pampered with Swedish massages at the spa and grab a bite to eat at the coffee shop/cafe. Other highlights at this upmarket hotel include a bar/lounge and a snack bar/deli. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Japanese, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms
  • Arranged over 12 floors

Arriving/Leaving

  • Check-in time starts at 2 PM
  • Early check-in subject to availability
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Local laws may restrict unmarried guests from sharing a room

Children

  • One child (4 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free on-site self-parking
  • Free off-site parking nearby

Transfers

  • Airport shuttle on request (available 24 hours a day)*

Other information

  • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Babysitting (surcharge)

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Full-service spa

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • English
  • Japanese
  • Vietnamese

Room amenities

Be entertained

  • 32-inch LED TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Shower/bath combination
  • Rainfall shower heads
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include Swedish massages. The spa is open daily.

Dining

Gia Bao Grand Restaurant – On-site restaurant. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately VND 230000 per person
  • Airport shuttle service is offered for an extra charge of VND 446000 per vehicle (one way)
  • Late checkout can be arranged for an extra charge of VND 520000 (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for VND 250000.0 per night
  • Airport shuttle service for children up to age 3 costs VND 0 (one-way)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

Policies

<p>Only registered guests are allowed in the guestrooms.</p> <p>Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.</p> <p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Gia Bao
Gia Bao Grand
Gia Bao Grand Hanoi
Gia Bao Grand Hotel Hanoi
Gia Bao Hotel
Gia Hotel
Hotel Gia
Antique Hotel Hanoi
Antique Hanoi
Antique Legend Hotel
Jacosmo Hotel & Spa Hotel
Jacosmo Hotel & Spa Hanoi
Jacosmo Hotel & Spa Hotel Hanoi

Frequently asked questions

Does Jacosmo Hotel & Spa offer free cancellation for a full refund?
Yes, Jacosmo Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Jacosmo Hotel & Spa?
As of 7 Feb 2023, prices found for a 1-night stay for 2 adults at Jacosmo Hotel & Spa on 15 Feb 2023 start from $40, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Jacosmo Hotel & Spa?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Jacosmo Hotel & Spa?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Jacosmo Hotel & Spa?
Yes, there's free self parking.
Is an airport shuttle service offered by Jacosmo Hotel & Spa?
Yes, an airport shuttle is available. The charge is VND 446000 per vehicle one way.
What are the check-in and check-out times at Jacosmo Hotel & Spa?
You can check in starting at 2 PM. Check-out time is noon. Late check-out is available for a charge of VND 520000 (subject to availability).
What is there to do at Jacosmo Hotel & Spa and nearby?
Jacosmo Hotel & Spa has a spa.
Are there restaurants at or near Jacosmo Hotel & Spa?
Yes, there's an on-site restaurant, Gia Bao Grand Restaurant. Nearby restaurants include Hidden Gem Coffee (3-min walk), Always (3-min walk) and Haka Coffee (4-min walk).
Does Jacosmo Hotel & Spa have rooms with private hot tubs?
Yes, each room has a deep-soaking bath.
What's the area around Jacosmo Hotel & Spa like?
Jacosmo Hotel & Spa is in Old Quarter, a short 4-minute walk from Hoan Kiem Lake and 4 minutes' walk from Thang Long Water Puppet Theatre.

Reviews

9.6

Exceptional

9.3/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.1/10

Property conditions & facilities

Reviews

10/10 Exceptional

Great hotel! Excellent staff! We definitely recommend staying here!
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything is clean and the beds are comfortable! The staff is the best especially Grace who booked an incredible Halong Bay cruise! Thanks for everything!
M&J, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

I love my room. The bathroom was huge with a giant tub. The staff were very helpful- Grace, Tuan, and Kathryn.
2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night trip
Verified Expedia guest review

8/10 Very good

The staff and the overall hotel it was very nice. Could have more English TV channels. The front desk and the breakfast buffet was fantastic every morning. The location was not too bad it could’ve been a little closer to the food area’s. Overall it was a very nice day thank you
MikeShapiro, 7-night trip
Verified Expedia guest review

8/10 Very good

A great hotel with really helpful staff who speak good English.
Sarah-Jane, 1-night family trip
Verified Hotels.com guest review

6/10 Good

Huan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent service
Excellent service
Simon, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

superb excellent
paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Exceptional Staff
Hotel staff help me arrange transportation which all happened flawlessly. They gave me great recommendations for food and entertainment. convenient location for seeing the old Quarter. Good WiFi and AC with a comfy bed.
David, 2-night trip
Verified Hotels.com guest review