See all properties

Wish Serrano Resort

5.0 star property
Mountain hotel with 4 restaurants, near Gramado Covered Street

Choose dates to view prices

Photo gallery for Wish Serrano Resort

Indoor pool, outdoor pool, pool loungers
Junior Suite
Front of property – evening/night
Junior Suite, Balcony
Reception
Welcome to Wish Serrano Resort in Gramado Centro, where family-friendly luxury meets entertainment. Indulge in a body scrub at Pocahy Zen Spa or take part in activities like archery and volleyball on site. Connect to free WiFi, savor breakfast buffets and barbecue at the 4 restaurants, and enjoy live shows.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Spa
  • Pet-friendly
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool and outdoor pool
  • Outdoor tennis court
  • Fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Children's pool
  • Hot tub
  • Pool bar

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (surcharge)
  • Playground on-site
  • Private bathroom
The current price is €86
includes taxes & fees
22 Jun - 23 Jun

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Family Room

Family Room

Family Room

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Separate bedroom
Blackout curtains
Jetted bath
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 1 Double Bed, 1 Single Bed and 1 Single Sofa Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Separate bedroom
Blackout curtains
Jetted bath
  • Sleeps 4
  • 1 Double Bed, 1 Single Sofa Bed and 1 Single Murphy Bed

View all photos for Premiere

Premiere

Premiere

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Annex Building

Standard Room, Annex Building

Standard Room, Annex Building

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
Blackout curtains
Private bathroom
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Premier Room, Balcony

Premier Room, Balcony

Premier Room, Balcony

Highlights

Balcony or patio
Air conditioning
LCD TV
Hypo-allergenic bedding
Ceiling fan
Separate bedroom
Premium bedding
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Premium bedding
Ceiling fan
Separate bedroom
Blackout curtains
Bathrobes
  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Front of property

Buona Vitta Gramado Resort & Spa by Gramado Parks

  • Pool
  • Free breakfast
  • Spa
  • Parking available
9.0 out of 10, Wonderful, 620 reviews
Buona Vitta Gramado Resort & Spa by Gramado Parks
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Av das Hortensias, 1480, Gramado, RS, 95670-000

What's nearby

  • Gramado Central Avenue - 1 min walk - 0.2 km
  • Sao Pedro Church - 4 min walk - 0.4 km
  • Gramado Covered Street - 6 min walk - 0.5 km
  • Mini Mundo - 6 min walk - 0.5 km
  • Black Lake Park - 17 min walk - 1.5 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani) - 82 min drive
  • Porto Alegre (POA-Salgado Filho Intl.) - 133 min drive

Restaurants

  • ‪Porto dos Piratas Pizzeria - ‬3 min walk
  • ‪Cantina Pastasciutta - ‬4 min walk
  • ‪Maison de La Fondue - ‬3 min walk
  • ‪Garda Restaurante - ‬3 min walk
  • ‪Royal Trudel - ‬3 min walk

About this property

Wish Serrano Resort

When you stay at Wish Serrano Resort, you'll be within a 10-minute drive of Gramado Covered Street and Snowland Park. You can grab a bite to eat at one of the 4 restaurants and visit the spa to be pampered with massages, facials or manicures and pedicures. Other highlights at this luxurious hotel include an indoor pool, an outdoor pool and a poolside bar. The helpful staff and location get good marks from fellow travellers.

Languages

English, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 268 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • Parents must have child's birth certificate and photo ID*
    • Babysitting*
    • Supervised childcare*
    • Children's club*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 10 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site valet parking (BRL 45.00 per day)
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends
  • 4 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's club (surcharge)
  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

What to do

  • Tennis
  • Basketball
  • Volleyball
  • Archery
  • Concerts/live shows
  • Shopping
  • Pool table
  • Rafting nearby

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • 3 buildings/towers
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Porch
  • Fireplace in reception
  • Fitness centre
  • An outdoor pool
  • An indoor pool
  • Arcade/games room
  • Full-service spa
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible
  • Lift
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Room amenities

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar

Sleep well

  • Hypo-allergenic bedding
  • Blackout curtains
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Jetted
  • Bath only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pocahy Zen Spa. Services include facials, body scrubs, body treatments and manicures and pedicures.

Dining

Maggiore Lounge e Bar – This bar only serves light fare. Happy hour is offered.
The Grill – This steakhouse specialises in barbecue and serves lunch and dinner. Open daily.
Garda – This restaurant serves breakfast, lunch and dinner. Open daily.
Forneria di Como – This theme restaurant specialises in Italian cuisine and serves lunch and dinner. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: BRL 3.28 per accommodation, per night

Optional extras

  • There is a service fee of 10 per cent

Children & extra beds

  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge
  • Parents or a legal guardian travelling with children under 18 years of age must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is travelling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before travelling for more information.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of BRL 135.60 per pet, per day

Parking

  • Valet parking costs BRL 45.00 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Wish Serrano Resort Convention Gramado
Wish Serrano Resort Convention
Wish Serrano Convention Gramado
Wish Serrano Convention
Wish Serrano Resort & Convention Gramado, Brazil
Serrano Hotel Gramado
Wish Serrano Hotel Gramado
Wish Serrano Hotel
Wish Serrano Gramado
Wish Serrano
Wish Serrano Gramado
Wish Serrano
Wish Serrano Resort Hotel
Wish Serrano Resort Gramado
Wish Serrano Resort Hotel Gramado

Frequently asked questions

Does Wish Serrano Resort offer free cancellation for a full refund?

Yes, Wish Serrano Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Wish Serrano Resort?

Yes, there's an indoor pool, an outdoor pool and a children's pool.

Are pets allowed at Wish Serrano Resort?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 10 kg per pet. There's a charge of BRL 135.60 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Wish Serrano Resort?

Yes. Valet parking costs BRL 45.00 per day.

What are the check-in and check-out times at Wish Serrano Resort?

Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.

What is there to do at Wish Serrano Resort and nearby?

Have fun with on-site activities such as archery, and improve your game on the tennis courts. Additional recreation on-site includes basketball and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Wish Serrano Resort also has an outdoor pool, a sauna and a steam room, as well as an arcade, a picnic area and a garden.

Are there restaurants at or near Wish Serrano Resort?

Yes, there are 4 on-site restaurants, featuring barbecue.

Does Wish Serrano Resort have rooms with private hot tubs?

Yes, each room has a jetted bath.

What's the area around Wish Serrano Resort like?

Wish Serrano Resort is in Gramado Centro, a short 6-minute walk from Gramado Covered Street and 3 minutes' walk from Gramado Central Avenue. Travellers say that this hotel is in a good location.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Wish Serrano Resort Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

Well located within easy walking distance of the main street. Please stop offering a facilities tour with the excuse of selling "vacation club", "time-share", and similar products to guests just arriving after check-in.
1-night trip

4/10

From being hustled for a free “gift” aka timeshare presentation, which I assumed was the VIP perk into no room upgrade, having a card key door that took easily a good 5 minutes to open, and emphasis on quantity not quality of the experience, I would never go back
1-night trip

10/10

Ótima
1-night trip

10/10

1-night trip

6/10

O hotel é lindo mas o cafe da manha ê uma zona...os restaurantes bons mas taxas em tudo que ê bebida..
1-night trip

10/10

otimo
1-night trip

10/10

Muito bom, café da manhã excelente, muito completo. Quarto confortável, funcionários muito atenciosos, academia completa. A localização é ótima, próximo a Av Principal e Igreja. Com certeza retornaria.
1-night trip

10/10

1-night trip

10/10

1-night trip

10/10

2-night trip

10/10

1-night trip

8/10

2-night trip

10/10

1-night trip

10/10

Tudo impecável, voltarei novamente e super recomendo.
1-night trip

8/10

O hotel já foi muito bom. Já não é o mesmo. O café da manhã deixa a desejar. No banheiro do apartamento só tem um sabonete barra. Ele era um hotel perfumado Mudou muito.
4-night trip

10/10

3-night trip

8/10

4-night trip

10/10

4-night trip

8/10

3-night trip

10/10

A experiência foi incrível, o café da manhã é excelente , a localização ótima, você consegue acessar muitos pontos andando. Só tive um problema com o valet que entregaram o meu carro para outra pessoa, como era o mesmo carro a pessoa saiu e utilizou o meu carro, quando entregaram o carro estava com vários objetos pessoais da outra empresa e meio tanque a menos, além de um pouco sujo... enfim tirando esse inconveniente tudo foi ótimo!
3-night trip

6/10

Já me hospedei em outros momentos no hotel e percebi que a qualidade do local decaiu muito! No momento do check in, a recepcionista não teve nenhuma cordialidade, não condizente com o nome e tamanho do hotel. Tive que ir perguntar se o meu quarto estava pronto para entrar… porque se fosse pela recepção, acho que eu ainda estaria lá aguardando! Reservei um quarto para 3 pessoas, chegando havia apenas uma cama de casal, precisei solicitar mais uma cama de solteiro. Havia lampadas queimadas no quarto. O café da manhã também não condiz com o hotel e a cidade. No restante, foi tudo ok.
1-night trip

10/10

2-night trip

10/10

O melhor do hotel é o conforto da acomodação
3-night trip

8/10

5-night trip

10/10

2-night trip