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3.5-star hotel with outdoor pool, near Costanera Center
Staff were so helpful and friendly. Breakfasts were included and the buffet was…
Jan 26, 2020
In middle of the difficult situation that Chile have, the hotel should be able to offer…
Oct 19, 2019
This property advises that it adheres to Ecolab (3rd party expert - Global) cleaning and disinfection practices.
Remember, collect 10 stamps, get 1 reward* night
When in Providencia, just east of Recoleta and the Santiago Metropolitan Park, go shopping at the fashion-forward stores along Avenida Nueva Providencia—or just go to the park. There you’ll find great, family-friendly attractions like the Chilean National Zoo and the city’s vibrant Botanical Garden. The neighborhood is also home to unique restaurants like Los Insaciables, a buffet where trays of pizza go from table to table until you’ve had your fill.
If you’re looking for entertainment in Santiago, look no further than Teatro Oriente—a concert hall showcasing everything from local theatrical productions to world-renowned rock bands.
You'll be asked to pay the following charges by the property at check-in or check-out:
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast and through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global).
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards. Cash is not accepted.
The property's swimming pool and fitness center hours are 7 AM-10:30 PM, Monday through Friday; and 9 AM-10 PM Saturday, Sunday and public holidays.
*See fees and policies for additional details or extra charges
This is a comfortable, nice, hotel in an excellent location.
2 night business trip, Sep 8, 2019
Verified Hotels.com guest review
Very convenient location near shops, restaurants, trainline
PM, 6 night business trip, Jul 21, 2019
Verified Expedia guest review
Great hotel and great staff. The location is excellent, too. Very close to a train line, shopping, and restaurants.
2 night trip, Jul 19, 2019
Verified Expedia guest review
Great location Good coffee in the breakfast lounge
6 night business trip, Jul 7, 2019
Verified Expedia guest review
The people at the front desk were fabulous. The main thing that made our stay uncomfortable was the shower. There was NO water pressure--barely a drizzle, and the temperature would alternate between freezing cold and hot (sometimes burning hot)! We should have asked if they had another room with a better-working shower, but we were so tired that we didn't really feel like moving.
3 night business trip, Jun 13, 2019
Verified Hotels.com guest review
Very nice hotel in a good location, with lots of shops and restaurants within easy walking distance. Subway station nearby as well.
3 night family trip, May 24, 2019
Verified Orbitz guest review
Very nice clean and location is very central to everything. Love the free breakfast and the service.
Geraldine, 2 night business trip, May 17, 2019
Verified Expedia guest review
The hotel Neruda is living in the past: the plumbing in my bathroom was old and shotty, the floorboards were distugustingly filthy along with a stained deskchair and armchair, and to top it all off: there was a gigantic stain on my floor. In my bathroom the sink vantity was roughly held together by visible screws and the sink faucet was poorly put in and loose. They also charged 31,000 Chilean Pesos to dryclean five pairs of socks and underwear along with two polo shirts-this was a total ripoff and I felt exploited. The front desk staff also did not know their own town: they gave me the wrong directions to the Santiago Turistik Bus. And on top of this: they laughed at me when I told them of my trouble getting to the bus.The only nice aspect of my stay was the breakfast buffett.
1 night trip, Apr 20, 2019
Verified Expedia guest review
Good location in providencia, 1 block from metro line 1. Easy to get to and from airport by public transit (take bus to metro line and take the metro to the pedro valvida station, take exit D). Eady to do a day trip to Valparaiso, just take metro to the same station (starts with a "Pad" ...). No need for taxis. The hotel is well maintained. Rooms are nice, clean. Breakfast is included, could have a bit more variety but if only staying a few days it will do. Will stay again.
2 night trip, Feb 1, 2019
Verified Hotels.com guest review
Triple Queen room was fantastic. Large room.
Austin, 3 night trip with friends, Jan 20, 2019
Verified Hotels.com guest review