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SUNRISE Crystal Bay Resort - Grand Select

5.0 star property
Upmarket beachfront resort with spa, near Senzo Mall

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Photo gallery for SUNRISE Crystal Bay Resort - Grand Select

3 outdoor pools, open 9:00 AM to 5:00 PM, pool umbrellas, pool loungers
Crystal Jacuzzi Suite (Posh Club)
Jacuzzi Suite, Sea view (Posh Club) | View from room
Private beach, sun-loungers, beach umbrellas, beach towels
Jacuzzi Suite, Sea view (Posh Club) | Living area
At SUNRISE Crystal Bay Resort - Grand Select, you can indulge in a free breakfast buffet and enjoy beachfront dining with stunning views. With 6 on-site restaurants, multiple pools, a swim-up bar and windsurfing opportunities nearby – this resort offers an unforgettable experience. Past guests rave about the helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Pool
  • Connecting rooms available
  • Free breakfast
  • Parking available

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 6 restaurants and 9 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Free supervised childcare
  • 2 outdoor tennis courts
  • Fitness centre
  • Sauna
  • Steam room
  • Beach umbrellas

Feel at home (6)

  • Free cots/infant beds
  • Babysitting (surcharge)
  • Children's pool
  • Children's club (free)
  • Playground on-site
  • Connecting/adjoining rooms available
The current price is €213
includes taxes & fees
17 Jul - 18 Jul

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Executive Jacuzzi Suite (Posh Club)

Executive Jacuzzi Suite (Posh Club) | Living area

Executive Jacuzzi Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 90 sq m
  • Partial sea view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Family Suite, Partial Sea View

Family Suite, Partial Sea View | Living area

Family Suite, Partial Sea View

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 44 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club)

Jacuzzi Suite, Sea view (Posh Club)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private rooftop hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 100 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Presidential Suite (Posh Club)

Presidential Suite (Posh Club)

Presidential Suite (Posh Club)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View

Deluxe Room, Pool or Partial Sea View

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 42 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Deluxe Swim UP Room

Deluxe Swim UP Room

Deluxe Swim UP Room

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

View all photos for Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club)

Royal Suite, Sea View (Posh Club)

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 123 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Pool Suite, Sea View (Posh Club)

Pool Suite, Sea View (Posh Club) | Private pool

Pool Suite, Sea View (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private pool
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 95 sq m
  • Sea view
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club)

Junior Swim Up Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 44 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club)

Family Swim UP Suite (Posh Club)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 54 sq m
  • Partial sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Junior Suite, Sea View

Junior Suite, Sea View

Junior Suite, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Furnished balcony or patio
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
  • 44 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Crystal Jacuzzi Suite (Posh Club)

Crystal Jacuzzi Suite (Posh Club) | Living area

Crystal Jacuzzi Suite (Posh Club)

Highlights

Furnished balcony or patio
Separate sitting area
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
  • 120 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Deluxe Swim-Up Room

  • Sleeps 3
  • 2 Double Beds

Family Suite with Partial Sea View

  • Sleeps 3
  • 1 Queen Bed and 2 Single Sofa Beds

Jacuzzi Suite - Posh Club

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Pool Suite - Posh Club

  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Presidential Suite - Posh Club

  • Sleeps 3
  • 2 Single Beds and 1 King Bed

Superior Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds

Family Swim Up Suite - Posh Club

  • Sleeps 4
  • 1 Queen Bed and 2 Single Sofa Beds

Royal Suite- Posh Club

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Junior Suite

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed

Deluxe Room

  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

Junior Swim Up Suite - Posh Club

  • Sleeps 3
  • 1 King Bed

Crystal Jacuzzi Suite - Posh Club

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

Executive Jacuzzi Suite - Posh Club

  • Sleeps 3
  • 1 King Bed

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About the area

Map
KM 19 Hurghada-Safaga Road, Hurghada, Red Sea Governorate

What's nearby

  • Senzo Mall - 9 min walk - 0.8 km
  • Desert Rose Aqua Park - 14 min walk - 1.2 km
  • Hurghada Grand Aquarium - 4 min drive - 4.2 km
  • Marina Hurghada - 18 min drive - 18.8 km
  • Hurghada City Center - 21 min drive - 21.5 km

Getting around

  • Hurghada (HRG-Hurghada Intl.) - 16 min drive
  • Airport shuttle (surcharge)
  • Area shuttle

Restaurants

  • ‪بيتزا هت - ‬18 min walk
  • ‪ماكدونالدز - ‬5 min drive
  • ‪دجاج كنتاكى - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Terrace - ‬6 min walk

About this property

SUNRISE Crystal Bay Resort - Grand Select

Placing you within a 10-minute walk of Red Sea, SUNRISE Crystal Bay Resort - Grand Select offers a private beach where you can enjoy beach umbrellas, volleyball and beachside drinks. 3 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials and body scrubs. The Gallery, one of 6 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this luxurious resort include 9 bars/lounges, a free kid's club and a poolside bar. Fellow travellers like the helpful staff and overall property condition.

All-inclusive

All-inclusive room rates at SUNRISE Crystal Bay Resort - Grand Select are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and select beverages included
In-room minibar (non-alcoholic beverages included)

Land activities

Football
Tennis

Lessons/classes/games

Aerobics
Yoga

Languages

Arabic, Dutch, English, French, German, Russian

More about this property

VISIBILITY

At a glance

Hotel size

    • 364 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 2 PM; check-in end time: anytime
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*
    • Free supervised childcare
    • Free children's club

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)

Parking

    • On-site parking is limited

Transfers

    • Airport shuttle (available 24 hours)*

Other information

    • Designated smoking areas
LOB_HOTELS

Property amenities

Food and drink

  • Free buffet breakfast each morning 7 AM–10:30 AM
  • 6 restaurants
  • 9 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's pool
  • Playground
  • Free supervised childcare/activities

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Scuba diving
  • Snorkelling
  • Windsurfing
  • Shopping
  • Pool table
  • Ping pong
  • Boat tours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Beach sunloungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 3 buildings/towers
  • Built in 1992
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Fitness centre
  • 3 outdoor pools
  • Full-service spa
  • Hot tub
  • 2 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Art Deco architecture

Accessibility

  • Lift
ROOM

Room amenities

Be entertained

  • 40-inch LCD TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

What to enjoy

  • Furnished balcony/patio
  • Individually furnished and decorated

Freshen up

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Complimentary wireless Internet access (speed of 25+ Mbps)
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
STAR_OUTLINE

Special features

Spa

The on-site spa has massage/treatment rooms and couples treatment room(s). Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a sauna and Turkish bath/hammam. Guests under 16 years old are not allowed in the spa.

Dining

The Gallery – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Manohar – This restaurant specialises in Indian cuisine and only serves dinner. Reservations are required. Open daily.
Elia – This restaurant specialises in Mediterranean cuisine and only serves dinner. Reservations are required. Open daily.
Felucca – This beachfront seafood restaurant specialises in seafood and only serves dinner. Reservations are required. Open daily.
Dalila – Overlooking the ocean, this restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • New Year's Eve (31 December) gala dinner per adult: USD 0
  • New Year's Eve (31 December) gala dinner per child: USD 110 (from 4 to 11 years old)

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 5:00 PM
  • Children under 11 years old are not allowed in the fitness facility without adult supervision
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

SUNRISE Grand Select Crystal Bay Resort Hurghada
SUNRISE Crystal Bay Resort Hurghada
SUNRISE Grand Select Crystal Bay Hurghada
SUNRISE Grand Select Crystal Bay
Sentido Crystal Bay Hotel Hurghada
Sunrise Crystal Bay Hurghada
SUNRISE Crystal Bay
SUNRISE Grand Select Crystal Bay Resort
Sunrise Crystal Grand Select
SUNRISE Crystal Bay Resort - Grand Select Resort
SUNRISE Crystal Bay Resort - Grand Select Hurghada
SUNRISE Crystal Bay Resort - Grand Select Resort Hurghada
HELP_OUTLINE

Frequently asked questions

Does SUNRISE Crystal Bay Resort - Grand Select offer free cancellation for a full refund?

Yes, SUNRISE Crystal Bay Resort - Grand Select does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at SUNRISE Crystal Bay Resort - Grand Select?

Yes, there are 3 outdoor pools and a children's pool. Guests have pool access from 9:00 AM to 5:00 PM.

Are pets allowed at SUNRISE Crystal Bay Resort - Grand Select?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at SUNRISE Crystal Bay Resort - Grand Select?

Yes. Parking spaces may be limited.

Is an airport shuttle service offered by SUNRISE Crystal Bay Resort - Grand Select?

Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.

What are the check-in and check-out times at SUNRISE Crystal Bay Resort - Grand Select?

Check-in start time: 2 PM; check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at SUNRISE Crystal Bay Resort - Grand Select and nearby?

Have fun with on-site activities such as windsurfing, snorkelling and volleyball and improve your game at the on-site tennis courts. Additional recreation on-site includes fitness classes and yoga. Indulge in a treatment at the spa, soothe your senses in the hot tub or go for a swim in one of the 3 outdoor swimming pools. SUNRISE Crystal Bay Resort - Grand Select also has 9 bars, a private beach and a sauna, as well as a steam room and a garden.

Are there restaurants at or near SUNRISE Crystal Bay Resort - Grand Select?

Yes, there are 6 on-site restaurants, featuring beachfront dining, international cuisine and ocean views.

Does SUNRISE Crystal Bay Resort - Grand Select have any outdoor private spaces?

Yes, every room features a furnished balcony or patio.

What's the area around SUNRISE Crystal Bay Resort - Grand Select like?

SUNRISE Crystal Bay Resort - Grand Select is a short 10-minute walk from Red Sea and 17 minutes' walk from Senzo Mall.

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SUNRISE Crystal Bay Resort - Grand Select Reviews

Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Food
Room
Restaurant
Beach
Service staff
Indian restaurant
Recreation
Entertainment
Drinks
Breakfast

What guests liked

  • The beach was cool and clean with a variety of activities and delicious snacks available. (7 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great Food, Great Staff & Great Beach - Exactly what you Need for a nice calm week off
Christian, 8-night trip

10/10 Exceptional

An excellent and memorable holiday. The hotel was great and the staff were exceptionally attentive and accommodating. We had access to the posh club which has a 24 hour butler.
Sri, 6-night trip

8/10 Very good

Very good place to stay
samer, 4-night trip

10/10 Exceptional

The place is impressive. The best resort I have ever visited. Very clean, with many choices in food and drinks. What makes this place special is its people, a big thank you for the perfect hospitality to Mado, Jimmy, Cooper and Crush from animation team also Aziz from Housekeeping management team. Of course I'll be back next year.
Antreas, 14-night trip

10/10 Exceptional

Listen, this resort is amazing!!! We were sooo impressed with everything. The food options and the quality of the food is phenomenal and there is always something you will find to enjoy. The only thing we weren’t crazy about was the far walk from our room. Which was completely our fault because we chose sea side view and it was an AMAZING view but it was so far from the lobby and restaurant etc but apart from that, the experience here was perfect. We will definitely come back soon. Thanks for an unforgettable experience!
Chelsea, 7-night trip

10/10 Exceptional

Great hotel, staff was amazing they went above and beyond to make our stay exceptional. Food was so delicious and so many varieties. Zachariah the assistant front desk manager provided a great customer service, the chef on the grill station, the housekeeping manager,Adam in the restaurant and the beach team were so friendly and helpful. Highly recommend and we will be back again.
Mary, 4-night trip

10/10 Exceptional

We stayed 5 nights in June! Everything was perfect. Rooms and all other amenities were clean and top. The only negative was price of hotel taxi and spa! Other than that was relaxing and quit. Beach clean and sandy. We felt like home even they provided us with lunch box at travel day!! Special thanks to sayed from room service!! He was the best! We will come back for sure.
khaled, 5-night trip

10/10 Exceptional

Super
Asim, 6-night trip

8/10 Very good

Definitely a good hotel for families

The hotel was nice - rooms were basic but the amenities were good. I liked the variety of food available which always tasted fresh. Sometimes felt the food was similar between restaurants. The kids areas need more work and more things available as the play area is outdoors and very basic and some of the events are in the evening when kids are asleep.
Mohammed, 7-night trip

10/10 Exceptional

Friendly staff. All inclusive food is great, big rooms very clean. Pretty environment nice pool area nice beach (with saftey net to prevent bigger fish and jelly fish to enter the lagoon.) nice shisha bar (not all inclusive but very worth the money!) souvenir shop. childfriendly animators. it was my second stay at this hotel and i recommend highly.
Sandro Andreas, 8-night trip

8/10 Very good

All good. Nothing to complain.
Ayda, 9-night trip

8/10 Very good

We stayed for 10 days in one of their Junior suites, and while we had a great time, I'm not sure I would rate Crystal Bay as a 5 star hotel. It is however definitely a very good 4 . The hotel has a very large footprint so if you're situated down near the lagoon (as we were) then it can be a bit of a hike to get to the main part of the hotel. The flip side of this is though that the hotel doesn't feel crowded and getting things like loungers or a drink is no problem at all. There is genuinely nothing majorly negative I can say about this hotel, the staff are amazing (shout out to Sameh at the Oasis beach bar), the grounds are immaculate, and the food in the a la carte restaurants is fantastic (Try the Kashmiri Lamb Rogan Josh at Manohar!!!). If I had to mark it down it would be based on the consistency between bars/restaurants i.e. a coffee or drink in one bar can be quite different to the next bar. Also, the people trying to sell you spa or beauty treatments while you are just lying by the beach is quite annoying (we had 4 approaches on our first morning), although we did discover you can grab a red flag from the towel station to combat this.
Crawford, 10-night trip

10/10 Exceptional

So far as the hotel is concerned I do not have a single complaint about. The rooms and public areas were clean and well tended, the gardens are a delight. All the staff we encountered were very friendly and bent over backwards to provide excellent service. A special shout out to Romel in Yades - though there were many others whose names I did not get; he served us every breakfast and lunch. We also had massages in the Spa which were excellent. The only area of concern was in respect of the beauty salon, we were offered and accepted on my part 2 x facials and 2 x manicure my partner also had a 2 x pedicure. He was reasonably happy with his pedicure, but the manicure and facial fell well short of what I would expect. Facial - no cleanse at start just 3 consecutive masks; each wiped off which a damp sponge not properly cleansed and lastly a lick of moisturiser whole time 23 minutes- usual time one hour, Manicure no finger soak no hand massage, poor filing of the nails used a sawing motions when it should be one way rough and hurried treatment of cuticle, but worst of all the clippers etc were not sterilised between customers. Total time 17 minutes usual time one hour. As the deal included two I went back to see if that had been a bad day - but know just even quicker and new clear nail polish was applied over old instead of removing it. I doubt any of the staff are professionally trained.
Josephine, 7-night trip

10/10 Exceptional

Amazing staff and junior suit room seaview

Our stay was perfect. All the staff was super friendly and helpful. The a la carte restaurant Mangal was the best highlight for our evenings. Thanks to chef Mohammed Ibrahim and all the staff there. All the other a la carte restaurants are bad, but staff is trying their best to make you enjoy your meals. The staff deserves the best rating for this review I am writing they made our stay much better then expected. The junior suite with seaview is amazing I recommend this room. The main restaurant only the breakfast is perfect, the lunch, dinner is very bad. Best to eat snacks at Yades at the beach. The Oasis beach bar Mohammed Derar is super super nice great service. Really all of the staff deserves a big appreciation. The animation team is sleeping need some training and experience. The shows are super short and very boring. There is no music in the beach only 3 songs for the whole day.
Angela, 6-night trip

10/10 Exceptional

Excellents confort et services

Accueil très confortable avec un jus de fruit frais dans un magnifique hall. Arrivés en avance pour le check-in, On nous a tout de suite orientés vers le restaurant (l’hôtel semble 100% all inclusive). Il y a 7 restaurants, mais rien que le buffet principal était parfait (variété (avec changements tous les jours) qualité et propreté. Le service des boissons était rapide et les serveurs très professionnels. La terrasse ombragée était particulièrement agréable. La chambre était spacieuse , très propre (sans sable!) et la salle de bain fonctionnait parfaitement. 2 petites bémols: le matelas du lit supplémentaire pourrait être meilleur et la Clim pourrait être un peu plus basse (il fait 30degres la nuit à l’extérieur). L’extérieur est splendide, avec de très belles piscines et une plage privée très bien aménagée. Il est toujours possible de trouver de quoi s’allonger confortablement à l’ombre. Là encore, le service est partout: personnel souriant, discret, efficace. Le restaurant de la plage est vraiment très agréable. Hôtel récemment rénové (visiblement) avec un très haut niveau de prestation. Excellent.
4-night trip

10/10 Exceptional

Anna Kristensen, 1-night trip

10/10 Exceptional

Essen war top, Personal sehr freundlich. Zimmer sehr groß… gerne wieder
9-night trip

8/10 Very good

Ett eget lite paradis resort!

Vi reiste hit for en avslappende tur på over to uker. Hoved fokuset var å slappe av på resortet, sole, bade og spise god mat. Alle krav ble møtt og vi var alt i alt veldig fornøyde! Hotellet så bra ut og uteområdet var helt fantastisk. Flere basseng med ulike temperaturer, plus en egen liten sand strand. Anbefaler å bestille med all-inclusive. Da får man stort utvalg av mat og drikke(samt alkohol og drinker) og dessert. Mesteparten av maten er av god kvalitet! Meieriprodukter og brød er selvfølgelig ikke deres spesialitet, men di har mye ellers mye bra. 7 restauranter med ulike cusine. Indisk, gresk, arabisk grill osv.. Når man ligger rundt pool og strandområdet på solsengene så får man servert drikke hele dagen om man ønsker. Eneste minuset er slitte, gamle rom, dårlig internett og litt masete butikk/kiosk arbeidere som tar veldig dyre priser for varene. Anbefaler deg å ta en 10 min gåtur til nærmeste matbutikk på et shoppingcenter i nærheten. Ellers spilles en del høy musikk rundt bassenget da noen innleide ungdommer har flere aktiviteter på dagtid. Kan oppleves som kjekt og underholdende eller litt irriterende(etter to uker).
Joakim, 14-night trip

8/10 Very good

Beautiful property, amazing grounds and beach. Food was basic and staff are slow and no attention to details (missing towels, stocked minibar, missing cutlery etc).
Vlatko, 6-night trip

10/10 Exceptional

Swetlana, 2-night trip

10/10 Exceptional

Walid, 5-night trip

10/10 Exceptional

Teoman, 10-night trip

10/10 Exceptional

Excellent

Arriver pour une seule nuit dans l’urgence car mon autre hôtel était annulé. Ils ont été vraiment aimable se sont bien occupé de nous et on fait leur maximum pour que nous puissions nous reposer. C’est un cadre magnifique de luxe propre et convivial.
Farah, 1-night trip

8/10 Very good

Wir machen vom 28. Juni zum 5.Juli dort. Unser Checkin hat fast über 1 Stunde gedauert, die Mitarbeiter haben uns teilweise nicht verstanden. Auch später, wenn wir uns mal in der Lobby aufgehalten haben, habe ich gemerkt, dass der Check in generell auch bei anderen Besuchern ziemlich lange dauert. Nach so einer langen Reise hat man da meistens keine Lust drauf, so lange zu warten und die Check in Zeit war schon längst fällig. Generell ist das Hotel ruhig und sehr angenehm, wenn in einem tollen Meer schwimmen möchte, sollte lieber woanders hingehen. Die Poolanlage war super, das Mangal Restaurant hat uns besonders gut gefallen. Generell gibt es eine sehr große Auswahl an Essen, wobei das Abendbuffet im Hauptrestaurant uns nicht extrem angesprochen hat. Man merkt, dass das Hotel in die Jahre gekommen ist, an den Zimmern, diese wurden wahrscheinlich später renoviert, das Hotelpersonal ist sehr freundlich und unser Zimmer war jeden Tag sauber. Die Bettwäschen sind etwas in die Jahre gekommen. Die Bedienung am Pool und auch am Meer waren immer sehr nett und zuvorkommend. Die Animation im Hotel ist absolut ausreichend und angenehm, für jede Altersgruppe ist etwas dabei. An unserem Checkout Tag habe ich bereits 1 Stunde vor Check out ständig an der Rezeption angerufen, damit ein Golf Baggy uns beziehungsweise unsere Koffer abholen kann. Somit war auch der Check out mühsam. Für einen all inclusive aus Urlaub ist das Hotel super und vollkommen ausreichend. Die Preisleistung ist top!
Sevde, 7-night trip

4/10 Fair

Khalid, 11-night trip