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Cancun International by ZEIVA

3.0 star property
Hotel with outdoor pool, near Plaza 28

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Photo gallery for Cancun International by ZEIVA

Superior Room | 1 bedroom, in-room safe, desk, laptop workspace
Junior Room | 1 bedroom, in-room safe, desk, laptop workspace
Exterior
Restaurant
Reception
In the heart of Downtown Cancun, Deluxe Cancun Suites is a vibrant retreat. Enjoy a continental breakfast, unwind at the manager's reception, or take advantage of high-speed WiFi and convenient parking.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Free breakfast
  • 24/7 front desk
  • Free parking
  • Air conditioning

Main amenities (6)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Coffee shop/cafe
  • 24-hour front desk
  • Snack bar/deli

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Blackout drapes/curtains
  • In-room climate control (air conditioning)
  • Cable TV service
  • Free self parking

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Family Suite, Balcony, City View

Family Suite, Balcony, City View | 1 bedroom, in-room safe, desk, laptop workspace

Family Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, Balcony, City View

Premium Suite, Balcony, City View | 1 bedroom, in-room safe, desk, laptop workspace

Premium Suite, Balcony, City View

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Blackout drapes/curtains
Separate bedroom
Ceiling fan
Private bathroom
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Twin Sofa Bed

View all photos for Junior Room

Junior Room | 1 bedroom, in-room safe, desk, laptop workspace

Junior Room

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

View all photos for Superior Room

Superior Room | 1 bedroom, in-room safe, desk, laptop workspace

Superior Room

Highlights

Balcony
Soundproofed
Air conditioning
Smart TV
Separate bedroom
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • City view
  • Sleeps 3
  • 1 King Bed OR 1 Twin Sofa Bed

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Total includes taxes and fees
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About the neighborhood

Map
6 Gladiolas, Cancun, QROO, 77500

What's nearby

  • Las Palapas Park - 1 min walk - 0.0 km
  • Benito Juarez Municipal Building - 5 min walk - 0.4 km
  • Plaza 28 - 8 min walk - 0.7 km
  • Plaza Las Americas - 2 min drive - 1.8 km
  • Puerto Cancun Marina Town Center - 4 min drive - 2.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 22 min drive
  • Tulum Intl. Airport (TQO) - 147 min drive

Restaurants

  • ‪Hunter Bar Cancun: Address - ‬3 min walk
  • ‪Black Café - ‬4 min walk
  • ‪Pescaditos - ‬5 min walk
  • ‪Cocina Libanesa Sahara - ‬2 min walk
  • ‪El Crustáceo Cascarudo - ‬3 min walk

About this property

Cancun International by ZEIVA

Cancun International by ZEIVA puts you just a 5-minute drive from Plaza 28 and Plaza Las Americas. After having fun at the outdoor pool, you can grab a bite to eat at the coffee shop/cafe or unwind with a drink at the bar/lounge. Also, Puerto Cancun Marina Town Center and Cancun Mall are within a short drive.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 20 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:30 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free offsite parking within 16 ft
    • Street parking available

Property amenities

Food and drink

  • Free continental breakfast each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception
  • Snack bar/deli

Services

  • 24-hour front desk

Facilities

  • An outdoor pool
  • 24-hour pool access

Accessibility

  • Tile flooring in room

Room amenities

Be entertained

  • 42-inch Smart TV
  • Cable TV channels
  • Netflix
  • Streaming services

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Free local calls

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Pool, spa, & gym (if applicable)

  • Pool open 24-hours

Policies

This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Deluxe Cancun Suites
Cancun By Zeiva Cancun
Cancun International by ZEIVA Hotel
Cancun International by ZEIVA Cancun
Cancun International by ZEIVA Hotel Cancun

Frequently asked questions

Does Cancun International by ZEIVA offer free cancellation for a full refund?

Yes, Cancun International by ZEIVA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cancun International by ZEIVA?

Yes, there's an outdoor pool. Guests have 24-hour pool access.

Are pets allowed at Cancun International by ZEIVA?

Sorry, pets aren't allowed.

Is parking offered on site at Cancun International by ZEIVA?

Yes, there's free self parking.

What are the check-in and check-out times at Cancun International by ZEIVA?

Check-in start time: 3:30 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Cancun International by ZEIVA?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (3-min drive) and Dubai Palace Casino (5-min drive) are both nearby.

What is there to do at Cancun International by ZEIVA and nearby?

Cancun International by ZEIVA has an outdoor pool.

Are there restaurants at or near Cancun International by ZEIVA?

Yes, there's an onsite restaurant.

Does Cancun International by ZEIVA have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Cancun International by ZEIVA like?

Cancun International by ZEIVA is in Downtown Cancun, a short 12-minute walk from Plaza 28 and 8 minutes' walk from Benito Juarez Municipal Building.

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Cancun International by ZEIVA Reviews

Reviews

6.6

Good

8.2/10

Cleanliness

7.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Very good

There are many things nearby, like ADO bus station if you’re going to other places. Many restaurants to eat, but we also liked to eat at the hotel. You have to be patient but the food and service is worth it. Everything is clean at the hotel and the architecture is what we liked the most.
Ambar, 6-night trip

8/10 Very good

Overall, pretty good, excellent location, average unit somewhat basic but pretty good for the price in the area. They need to get their Wi-Fi issue addressed though, two days with no Wi-Fi is pretty stupid. Modern city like this, get it fixed.
Daryl, 1-night trip

8/10 Very good

The hotel was old but very well kept it had very unique doors They had lots of common areas for people to gather outside the room My initial booking was for 4 adults and 2 children the Expedia system put us into a room with 1 double bed when originally it showed a 2 room suite to sleep 8 The front desk person was very rude at first but finally seen it was not my fault and we found a solution but had to pay 3 times more but it worked everyone was happy
Lila, 2-night trip

6/10 Good

An authentic and friendly experience in the heart of Cancun. The staff was accommodating and friendly. Very helpful in terms of local recommendations. Cold water showers most of the time and had to ask for toilet paper every day. Not as thorough a cleaning and some maintenance issues. Pool was good. Complimentary “Continental breakfast” consisted of one cold piece of toast and approx 1/4 sliced oxidized apple. The good with the bad, but overall very much worth the price.
Diane, 7-night trip

10/10 Exceptional

Hotel bem localizado e super confortável, Apenas um ponto de atenção para reserva com café da manhã, no hotel fomos informados que seria com café da manhã seria simples com apenas café, fruta e um pão torrado, apenas tomar cuidado ao reservar com café da manhã incluso, pois não oferece um serviço completo e não compensa o valor pago.
Gisebel da Silva Santos, 4-night trip

4/10 Fair

Me cobraron más q lo me puso expedia
Bernardo ismael, 3-night trip

2/10 Poor

Brian, 3-night trip

10/10 Exceptional

¡Excelente!

Muy buena ubicación, para un viaje en pareja o para ir a dormir, muy excelente a unos metros del parque las palapas, y sobre todo a un excelente precio, muy limpio y nuevo, nos encantó el balcón en la habitación
GABRIEL, 4-night trip

10/10 Exceptional

Inoubliable

Séjour agréable, service impeccable et propreté irréprochable...
Farid, 3-night trip

10/10 Exceptional

Brayan, 7-night trip

10/10 Exceptional

Vraiment super propre!!
Simon, 2-night trip

4/10 Fair

Dougal, 17-night trip

2/10 Poor

Muy mal. No respetaron mi reservación solo me reservaron una de dos habitaciones y no respetaron el precio . Me lo dieron mucho más caro .
Carolina, 1-night trip

10/10 Exceptional

Étonnant

Agréable, serviable et à l'écoute. Je recommande pour un court ou long séjour...
Farid, 6-night trip

6/10 Good

Leider nicht weiterzuempfehlen

Die Hotelzimmer sind hübsch, aber sehr alt eingerichtet. Der Duschkopf hat leider nicht selbst gehalten. Insgesamt ist das Hotel sehr hellhörig und auch im Treppenhaus hat man ALLE Geräusche gehört. Es gibt einen Aufzug, oder das Treppenhaus. Die Zimmer waren von der Größe sehr gut. Es ist überall sehr hellhörig. Die Türen sind nicht gedämmt, sodass man alle Geräusche vom Treppenhaus wahrnimmt - egal zu welcher Uhrzeit! Leider gibt es keinen Föhn. Das heißt man muss mit nassen Haaren ins Bett. Ich hatte mit Frühstück gebucht und das Frühstück bestand aus: 1 Tasse Kaffee 1 heller Toast 1 x Butter 1 x Erdbeermarmelade 5 dünne Scheiben Melone Frühstück kann man das nicht nennen. Leider (außer Tee oder Kaffee) keine Auswahlmöglichkeiten und auch keine Alternative zur süßen Marmelade (z.B. Wurst oder Käse). Kein Brot, oder Croissants oder Müsli. Unser Glück, dass wir nur eine Nacht hier waren. Bis um 04:00 Uhr nachts wurde laut Musik gespielt und gefeiert und wir mussten morgens um 06:30 Uhr wieder aufstehen. Wir können dieses Hotel leider nicht weiter empfehlen.
1-night trip

4/10 Fair

Alrededor del hotel había lugares como restaurante, plazas y bares muy agradables
Rosa Angélica, 1-night trip

10/10 Exceptional

Pour le prix c’est parfait
Deschenes,, 1-night trip

8/10 Very good

Sergio, 1-night trip

6/10 Good

gabriela, 2-night trip

6/10 Good

Budget-friendly accomodation

We stayed at this hotel for one night during our trip to Cancun. We chose it mainly for its affordable price, but our experience was mixed. On the positive side, the staff were incredibly friendly and helpful, which made our stay feel welcoming. The hotel and our room were clean, and the view of the square from our room was quite nice. However, there were several drawbacks. The furnishings in the room were basic and showing their quality—some pieces were coming apart. The room lacked soundproofing, so noise from the square and surrounding streets was noticeable throughout the night and into the morning, making it difficult to sleep. There were no blackout curtains, which allowed sunlight to stream in early. We had also booked a room that I believed had two king beds, but the one we were given had only one double bed. If bed configuration is important, I’d recommend confirming details directly with the hotel before your arrival. The free breakfast was very basic: black coffee, a couple slices of toast, and a little fruit. Milk for coffee was extra, which felt a bit inconvenient. Overall, this hotel is a decent choice if you’re on a budget and looking for a clean place to stay, but it comes with some trade-offs in terms of comfort and amenities.
Kira, 1-night trip

8/10 Very good

Christy, 1-night trip

6/10 Good

Bien
PABLO, 6-night trip

2/10 Poor

La verdad, le pongo esta calificación porque prácticamente nos estaban corriendo del hotel. Les cuento: al llegar al check-in, nos dieron una habitación con una sola cama para 4 personas, según ellos, porque era lo que habíamos reservado. Al expresar nuestra inconformidad, nos la cambiaron, pero al bajar por nuestras maletas nos obligaron a mostrar la reservación. Nos comentaron que si no estaban de acuerdo con el precio, nos podíamos ir, ya que según ellos la app (Expedia) había otorgado un precio muy bajo que no correspondía a sus tarifas. El encargado insistió en tomar mi celular para verificar si lo que decía era cierto. Estábamos tan cansados que decidimos no discutir más y simplemente dormir. Al día siguiente, al bajar al desayuno, nos cobraron por pedir un refill de café, y el desayuno muy basico. Además, nadie nos informó sobre la alberca, y el Internet no funcionaba, lo que hizo que tampoco pudiéramos usar la televisión. Otro problema fue que dejamos la llave desde temprano (10 a.m.) para que limpiaran la habitación, y cuando regresamos a las 5 p.m., nos dijeron que no sabían quiénes éramos y que no tenían nuestra llave. Fue un caos total. El servicio fue pésimo, y los encargados muy déspotas. Deberían recordar que no nos están regalando nada, ¡nosotros pagamos por su servicio! Es una lástima, porque el hotel es hermoso, pero su personal arruina toda la experiencia. Definitivamente, no regresaremos jamás.
MaryAn, 2-night trip

2/10 Poor

El Hotel es excelente, el detalle es con esta app, ya que no te hacen válida la reservación por este medio. Mucho cuidado. Mejor llamen a la propiedad y asegúrense.
Ivan Antonio, 1-night trip

2/10 Poor

Un fraude la reservación

Ese hotel no existe, llegamos a la dirección y se llama de otra manera el hotel, nos dijeron que es la tercera vez que llega un huésped con reserva, la cual a ellos no les aparece en sistema, nos mencionaron que es un fraude, que ya lo habían reportado y les seguía ocurriendo que llega gente con reserva, cuando ellos solo reservan directamente
Weyler, 2-night trip