Casa Sun and Moon, Zihuatanejo

We stayed in the suite. It of course is Mexico style accommodations but for $78.00 we were happy! Great having our own kitchen and it was very spacious. You can hear the waves from the beach but also the garbage truck in the morning. We really didn't mind and would come back here as you can see the beautiful beach and are just steps away! They could invest in a softer new mattress though and retileing the pool. The staff was excellent! Very friendly and accommodating.

Property needs major overhaul. After visiting neighboring hotels this hotel would not be well rated at all for pretty much the same price The excellent staff made it all OK

It was just ok, not worth the price, we payed for a higher end room and were placed in a much smaller room that was not very nice on the first night, they had messed up our reservation. Second night got the room we paid for but the next morning they asked if we would mind moving back to the smaller unsatisfactory room as they had messed up some more bookings. We refused. The first room was totally inadequate, old and in poor condition. The room we had for the remainder of the stay was adequate but overpriced for the condition of the facility. The hotel was reasonably clean, just kind of worn out. There are much nicer places for less nearby. They would not adjust the rate for the first night, I reckon it should be half the cost, they told us to take it up with Hotels.com. Would not stay there again, the rooms were misrepresented. Unhappy with the hotel and Hotels.com. The maid was nice.

I had already indicated how disappointing we were and left after just one night