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Pullman Kuching

Overview of Pullman Kuching

UNESCO Sustainable Travel Pledge

Pullman Kuching

4.5 star property
Luxury hotel with 2 restaurants, near Riverside Shopping Complex
The price is $56
Price available on 2/19/2023

8.2/10 Very Good

954 verified Hotels.com guest reviews

Popular amenities

  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
  • Bathtub
Map
1a Jalan Mathies, Kuching, Sarawak, 93100

Room options

About this area

What's nearby

  • Heart of Kuching
  • Kuching Waterfront - 3 min drive

Getting around

  • Kuching Intl. Airport (KCH) - 10 min drive
  • Airport drop-off service

Restaurants

  • Bukit Mata Seafood - 2 min walk
  • Tribal Stove - 4 min walk
  • Ceylonese Restaurant - 5 min walk
  • The coffee garden - 5 min walk
  • Planet Sambal - 5 min walk

About this property

Pullman Kuching

Pullman Kuching offers airport drop-off service (available 24 hours). Guests can visit the spa to be pampered with hot stone massages, facials, or body treatments, and Puzzle, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an outdoor pool, a poolside bar, and a health club. Fellow travelers like the overall property condition and location.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe & Clean (Malaysia)
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 389 rooms
  • Arranged over 23 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Express check-in available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site

Transfers

  • Airport drop off on request(available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping

Working away

  • Business center
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Spa tub
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Partially open bathroom
  • Jetted bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include hot stone massages, facials, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology.

Dining

Puzzle - This restaurant serves breakfast, lunch, and dinner.
Nu Er Hong - This restaurant serves lunch and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 52 for adults and MYR 26 for children (approximately)
  • Airport shuttle service is offered for an extra charge of MYR 95 per vehicle

Children & extra beds

  • Cribs/infant beds are available for MYR 50.0 per stay
  • Rollaway beds are available for MYR 150.0 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) and ALLSAFE (Accor Hotels).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Kuching Pullman
Pullman Hotel Kuching
Pullman Kuching
Pullman Kuching Hotel Kuching
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Sarawak
Pullman Kuching Hotel
Pullman Kuching Kuching
Pullman Kuching Hotel Kuching

Frequently asked questions

Does Pullman Kuching offer free cancellation for a full refund?
Yes, Pullman Kuching does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Pullman Kuching?
As of Jan 31, 2023, prices found for a 1-night stay for 2 adults at Pullman Kuching on Feb 19, 2023 start from $56, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Pullman Kuching?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Pullman Kuching?
Yes, there's an outdoor pool.
Are pets allowed at Pullman Kuching?
Sorry, pets aren't allowed.
Is airport shuttle service offered by Pullman Kuching?
Yes, a shuttle from the hotel to the airport is available. The charge is MYR 95 per vehicle.
What are the check-in and check-out times at Pullman Kuching?
You can check in from 3 PM - noon. Check-out time is noon. Express check-in is available.
What is there to do at Pullman Kuching and nearby?
Pullman Kuching has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Pullman Kuching?
Yes, there are 2 onsite restaurants. Nearby restaurants include Tribal Stove (4-min walk), Ceylonese Restaurant (5-min walk), and the coffee garden (5-min walk).
Does Pullman Kuching have rooms with private spa tubs?
Yes, each room has a jetted bathtub.
What's the area around Pullman Kuching like?
Pullman Kuching is in the heart of Kuching, a short 14-minute walk from Kuching Waterfront and 3 minutes' walk from Riverside Shopping Complex. Travelers say the area is walkable and good for shopping.

Reviews

8.2

Very Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.7/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Good

Tv not many English channels
Clark, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Dalton, 2-night trip
Verified Hotels.com guest review

6/10 Good

Big spacious rooms, which are really nice except that they are rather bare. Works well as a basic business hotel with minimum frills. Well located by the river.
2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

OOI LENG, 3-night trip
Verified Hotels.com guest review

6/10 Good

Place excellent near waterfront shopping area using a rent car or hired taxi. The area near food court.
Hjh Norhayati, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Teng Cheng, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sebastiano, 10-night trip
Verified Hotels.com guest review

8/10 Very Good

Michael, 7-night trip
Verified Hotels.com guest review

2/10 Poor

Stay at Hilton or Imperial instead
Dirty room. Not cleaned bathroom. Soap and shower gel empty. Extremely slow room service
carl-johan, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Time for a change
Location: city area. Walking distance to Tua Peh Kong temple and Carpenter Street. Cleanliness: Toilet was not properly cleaned. Toilet bowl has stains, bathtub is dirty. I dont even dare to use it. Pillow has stains. Room condition: my king bed has sunked in the middle. Sofa looks good but feels as if you are sitting on a wooden chair with some cloth on top. Room is very big and spacious. Stayed for 3 nights - first morning we requested for 'no make up room' and they never came for the rest of our stay. So we had overflowing rubbish bin. Requested for room in the middle/ no last room from the receptionist and she literally gave the the last room! (she said middle - she meants the room number!) Honestly, I didn’t expect Pullman Hotel to be in such condition.
View from my room
3-night trip
Verified Hotels.com guest review