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Medallion Hanoi Hotel

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Minibar, in-room safe, desk, rollaway beds
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Classic Room | Minibar, in-room safe, desk, rollaway beds

Overview of Medallion Hanoi Hotel

Medallion Hanoi Hotel

4-star property
4-star hotel with restaurant, connected to the convention centre, near Hoan Kiem Lake

8.0/10 Very good

231 verified Hotels.com guest reviews

Popular amenities

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Connecting rooms available
Map
11 Ma May, Hoan Kiem, Hanoi, 10000

Room options

About this area

What's nearby

  • In Old Quarter
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Old City Gate - 1 min drive
  • St. Joseph's Cathedral - 9 min drive
  • Hanoi Opera House - 7 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Long Bien Station - 8 min walk
  • Hanoi Van Dien Station - 11 min drive
  • Hanoi Railway Station - 26 min walk
  • Airport shuttle (surcharge)
  • Area shuttle
  • Train station pickup (surcharge)
  • Shopping centre shuttle (surcharge)

Restaurants

  • Com Pho - 2 min walk
  • Fresh Sushi - 2 min walk
  • Mao's Red Lounge - 3 min walk
Map

About this property

Medallion Hanoi Hotel

Medallion Hanoi Hotel puts you within a 10-minute drive of Hoan Kiem Lake and offers an airport shuttle (available 24 hours) for USD 20 per vehicle. For a bite to eat, guests can visit Medallion, which serves breakfast, lunch and dinner. The helpful staff and overall property condition get good marks from fellow travellers.

Languages

Chinese (Mandarin), English, French, Japanese, Russian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 70 rooms
  • Arranged over 8 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out available
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free off-site parking nearby; booking required

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup

Off-site

  • Shopping centre shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Travelling with children

  • Children stay for free (see details)

What to do

  • Shopping
  • Use of nearby fitness centre

Working away

  • Business centre
  • Meeting room
  • Conference space (323 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car hire
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • 2 buildings/towers
  • Built in 2010
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)

Languages

  • Chinese (Mandarin)
  • English
  • French
  • Japanese
  • Russian
  • Spanish
  • Vietnamese

Room amenities

Be entertained

  • 40-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Dressing gowns and slippers

Sleep well

  • Rollaway/extra bed (surcharge)

What to enjoy

  • Fireplace

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Medallion – This restaurant serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 20 per vehicle (one way)
  • Train station pick-up service is offered for an extra charge
  • Shopping centre shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 20.0 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Staff at the property wear personal protective equipment and guests are provided with hand sanitiser.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards. Cash is not accepted.

Also known as

Medallion Hanoi Hotel
Medallion Hotel
Medallion Hanoi
Medallion Hanoi Hotel Hotel
Medallion Hanoi Hotel Hanoi
Medallion Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does Medallion Hanoi Hotel offer free cancellation for a full refund?
Yes, Medallion Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Medallion Hanoi Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Medallion Hanoi Hotel?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Medallion Hanoi Hotel?
No, unfortunately, but there's free parking nearby.
Is an airport shuttle service offered by Medallion Hanoi Hotel?
Yes, an airport shuttle is available. The charge is USD 20 per vehicle one way.
What are the check-in and check-out times at Medallion Hanoi Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
Are there restaurants at or near Medallion Hanoi Hotel?
Yes, there's an on-site restaurant, Medallion.
What's the area around Medallion Hanoi Hotel like?
Medallion Hanoi Hotel is in Old Quarter, a short 8-minute walk from Hanoi Long Bien Station and 9 minutes' walk from Hoan Kiem Lake. Travellers say that this hotel is in a good location.

Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Very good

Stephen, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Yago P, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Room condition is quite old.
1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Marita, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Would stay again.
Nice room and bed but can be noisy due to street vendors and traffic.
annie, 2-night family trip
Verified Hotels.com guest review

6/10 Good

The property is old but clean and the staff are friendly, the area is very busy and our room on the front was across the road from several bars, which played music until about 1am ok if you are younger than us
Ken, 2-night romance trip
Verified Expedia guest review

8/10 Very good

-Location was super great, everything is within walking distance -there's a hostel/bar next door so expect lots of noise -Staff could be more friendly -Room has no windows. I'm claustrophobic and requested a room change. Of course they asked for additional charge which doesn't make me feel good. I think they should specified the details on the booking that there's no windows....maybe some compassion thoughts would be nice. -Breakfast was mediocre
3-night romance trip
Verified Hotels.com guest review

8/10 Very good

Cheap good location
The bed is comfortable. The bathroom is very odd. The shower and toliet is on top of One another and the ceiling has some mold from the water hitting it. It very well located so you can walk everywhere. Staff is friendly and great free breakfast.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great. They questioned us while waiting in the lobby for our ride to pick us up, mind you it was 2:25pm and we were due to get picked up around 3 pm
3-night family trip
Verified Expedia guest review

4/10 Fair

Couldn’t accommodate us till after 7pm!!
The hotel was fine except for the fact that they couldn’t accommodate us till after 7pm!!! We first arrived at 4:30pm. We were told to keep coming back every half hour. They informed us the first time we returned that if we wanted to pay extra to upgrade our room they would accommodate us sooner or else it would be another 30 minutes. We continued to wait and were eventually accommodated. We would have contacted hotels.com for help but we were out of the country and had no access to phone signal and the hotel wouldn’t give us the WiFi code until we were checked in. We were very tired and upset that it took so long to get a room when check in time was many hours before our arrival.
raelyne, 1-night romance trip
Verified Hotels.com guest review