10/10 Exceptional
Excelente
Leonor
Leonor, 3-night trip
Hotel El Castillo
Cuernavaca hotel with indoor pool
Choose dates to view prices
Hotel El Castillo offers a serene retreat with an indoor pool and laundry facilities. Connect to in-room WiFi, take advantage of self parking, and enjoy the convenience of a 24-hour front desk.
6.2
Good
Popular amenities
- Pool
- Pet friendly
- Free parking
- Free WiFi
- Laundry facilities
- 24/7 front desk
Main amenities (4)
- Housekeeping (on request)
- Indoor pool
- 24-hour front desk
- Self-serve laundry
Feel at home (5)
- Private bathroom
- Laundry facilities
- Cable TV service
- Free self parking
- Indoor swimming pools
$35 nightly
$42 total
Apr 18 - Apr 19
Total with taxes and fees
Room options
Check availability for these dates
Showing 6 of 6 rooms
Romantic Room, Courtyard View
- 1 bedroom
- Sleeps 2
- 1 King Bed
Standard Room, 1 Queen Bed
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Family Double Room
- 1 bedroom
- Sleeps 5
- 1 King Bed and 1 Queen Bed
Superior Suite, City View
- City view
- 1 bedroom
- Sleeps 7
- 1 King Bed and 2 King Sofa Beds
Luxury Room, Balcony, Courtyard View
- 1 bedroom
- Sleeps 4
- 1 King Bed and 1 Queen Sofa Bed
Deluxe Room, Multiple Beds, Smoking, Garden View
- Garden view
- 438 sq ft
- Sleeps 7
- 1 King Bed, 1 King Sofa Bed and 1 Queen Bed
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About the neighborhood
carretera cuernavaca tepoztlán av. José, 39, Cuernavaca, MOR, 62300
What's nearby
- El Tepozteco National Park - 1 min walk - 0.0 km
- Galerias Cuernavaca Mall - 18 min drive - 6.0 km
- Forum Cuernavaca - 21 min drive - 9.4 km
- Tabachines Golf Club - 31 min drive - 15.4 km
- Cuernavaca Cathedral - 33 min drive - 16.9 km
Getting around
- Benito Juarez International Airport (MEX) - 97 min drive
Restaurants
- Pozole Lupilla - 4 min drive
- Barbacoa el Hidalgense - 10 min walk
- Los Molcajetes - 17 min walk
- The Italian Coffe - 6 min drive
- Micheladas "El Gordo - 2 min drive
About this property
Hotel El Castillo
Enjoy your visit to Cuernavaca with a stay at Hotel El Castillo. Guests can take a dip in the indoor pool, and freebies like WiFi and self parking are added perks.
At a glance
Hotel size
- 17 rooms
Arriving/Leaving
- Check-in start time: 2:30 PM; Check-in end time: anytime
- Minimum check-in age: 15
- Check-out time is 1:00 PM
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 15
Children
- No cribs (infant beds)
Pets
- Pets stay free (dogs and cats only)
- Service animals welcome
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free onsite self parking
- Onsite garage
Other information
- Designated smoking areas
Property amenities
Services
- 24-hour front desk
- Laundry facilities
Facilities
- An indoor pool
Accessibility
- Handrails in stairways
- Stairway handrail height (inches): 36
- Front entrance ramp
- Closed captioned TV
- Lever door handles
- Upper floors accessible by stairs only
- Well-lit path to entrance
- Stair-free path to entrance
- Tile flooring in room
Room amenities
Be entertained
- 32-inch flat-screen TV
- Cable TV channels
Home comfort
- Portable fan
Sleep well
- Down comforter
Freshen up
- Private bathroom
- Rainfall showerhead
- Shower only
- Soap and shampoo
- Towels
- Toilet paper
Stay connected
- Free WiFi
Food and drink
- Free bottled water
More
- Housekeeping on request
Fees & policies
Optional extras
- Laundry facilities are available for an extra charge of MXN 100
Pool, spa, & gym (if applicable)
- There is a heated pool maintenance fee of MXN 100 per stay
- Pool access available from 9:30 AM to 9:00 PM
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hotel El Castillo Hotel
Hotel El Castillo Cuernavaca
Hotel El Castillo Hotel Cuernavaca
Frequently asked questions
Does Hotel El Castillo offer free cancellation for a full refund?
Yes, Hotel El Castillo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel El Castillo?
Yes, there's an indoor pool. Guests have pool access from 9:30 AM to 9:00 PM.
Are pets allowed at Hotel El Castillo?
Yes, cats and dogs stay free.
Is parking offered on site at Hotel El Castillo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel El Castillo?
Check-in start time: 2:30 PM; Check-in end time: anytime. Check-out time is 1:00 PM.
What is there to do at Hotel El Castillo and nearby?
Hotel El Castillo has an indoor pool.
What's the area around Hotel El Castillo like?
Hotel El Castillo is located a short 13-minute walk from El Tepozteco National Park.
Have a question?
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Hotel El Castillo Reviews
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4
Cleanliness
6.4
Amenities
6.4
Staff & service
6.2
Property conditions & facilities
10/10 Exceptional
Good service
Carmen
Carmen, 2-night trip
10/10 Exceptional
Muy bonito lo recomiendo lugar ideal para relajarse
Jabneel
Jabneel, 1-night trip
6/10 Good
Agradable sencillo
Brenda
Brenda, 1-night trip
8/10 Very good
Muy apacible lugar
monica
monica, 1-night trip
2/10 Poor
Una muy mala experiencia, no reservaron la habitación que pedí, apesar de eso decidi quedarme pero me asignaron una habitación sin cerrojo y con una sola cama cuando iba con mi hijo por lo que cancele en ese momento la habitación y me retiré a buscar otro en ese momento. La verdad, no lo recomiendo, es mejor ir directamente y si te conviene y convence adelante, pero nada que ver con lo que ofrecen en la aplicación. La verdad una decepción!!
Ariadna Alejandra
Ariadna Alejandra, 1-night trip
2/10 Poor
No contaba con agua el inodoro, no tenia jaban de manos ni para bañarse, no tenia agua caliente, tenia insecto vivos y muertos la habitación, las sabanas no se veian limpias, nos tuvieron que abrir otra habitación para ir al wc, en la recepción ni me daban buena información. Del tiempo que tengo utilizado Expedia es el peor hotel que he ido con mi familia.
Enrique
Enrique, 1-night trip
4/10 Fair
No coincide con las fotos de publicidad
Ara
Ara, 1-night trip
2/10 Poor
La estancia fue desagradable, la piscina no estaba en servicio ni el restaurante, el baño con sarro
Luis Arnulfo
Luis Arnulfo, 2-night trip
6/10 Good
El servicio de telefono no hay, y en la primer gabitacion q me dieron no funcionaba la television y no habia toalla adicional y en la segunda havia hormiguitas en la habitacion
Fernando
Fernando, 1-night trip
4/10 Fair
Las fotos estaban muy bonitas y el resultado fue otro totalmente diferente.
Nada que ver con lo que venden, nada recomendable
Nabora
Nabora, 1-night trip
2/10 Poor
No respetaron mi reservación, simplemente dijeron que no les habían pasado el “papelito” en donde las ponían y que yo no estaba registrada
Montserrat
Montserrat, 1-night trip
2/10 Poor
No me gustó para nada que pongan que es un hotel, y lo pinten bonito, cuando no es así
Al llegar vimos que era un motel y de muy mala calidad
Penny
Penny, 1-night trip
10/10 Exceptional
Buen lugar y tranquilo
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
Es limpio y agradable
Siempre que vengo encuentro cucarachas pero al menos están muertas, se ve que fumigan bien
De ahí en fuera un excelente lugar
Ricardo
Ricardo, 1-night trip
2/10 Poor
Muy mal
Elizabeth
Elizabeth, 1-night trip
8/10 Very good
En lo general todo estuvo bien lo único malo es que no había agua caliente en la regadera ya que solo tienen un calentador solar pequeño y creo que es importante ponerlo en la descripción del hotel ya que si , está nublado pues no va a aber agua caliente también les falta poner más atención en la limpieza de las habitaciones..
Isis Mireya
Isis Mireya, 1-night trip
10/10 Exceptional
Solo las almohadas un poco sucias pero no las cambiaron
Israel
Israel, 2-night trip
6/10 Good
Aceptable a secas
Allan Gilberto
Allan Gilberto, 1-night trip
10/10 Exceptional
Excelente servicio del personal y el hotel es muy bonito
Las habitaciones son muy amplias
Ricardo
Ricardo, 1-night trip
10/10 Exceptional
Muy buen lugar
SANDRA GABRIELA
SANDRA GABRIELA, 2-night trip
10/10 Exceptional
Bonita habitación
Ricardo
Ricardo, 1-night trip
2/10 Poor
Para empezar no tenían agendada mi reservación que el costo es de 481 , lle y esa mala noticia y me combraron750.00 porque dijo la encargada que si no se lo cobraban a ella y no me dieron factura ni agua había para tomar en el cuarto no hay aire acondicionado ni abanicomuy terrible
JOSE JESUS BRAY
JOSE JESUS BRAY, 1-night trip
8/10 Very good
El lugar es muy tranquilo los alrededores son bonitos pero tuve resulta que me ofrecieron algo diferente a lo que me dieron y tuve que pagar Mas para que que me dieran un cuarto más y aun asiA1ljcll así uno así un granded grande{
Nico
Nico, 2-night trip
10/10 Exceptional
El lugar es bonito
Yesenia
Yesenia, 1-night trip
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