Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.
Optional extras
- Airport shuttle service is offered for an extra charge of EUR 500 per vehicle (roundtrip, maximum occupancy 6)
- Train station pick-up and train station drop-off service is offered for an extra charge
- Area shuttle service is offered for an extra charge
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge
Renovations and closures
This property is closed from March 22 2026 to December 1 2027 (dates subject to change).
Children & extra beds
- In-room babysitting is available for an extra charge
- Rollaway beds are available for EUR 65 per day
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of EUR 35 per accommodation (may vary based on length of stay)
Parking
- Valet parking costs EUR 27 per day
Pool, spa, & gym (if applicable)
- Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts major credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard
Mobile payment options include: Apple Pay.
Cashless transactions are available.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
Property Registration Number 50618-000169-2020
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 5 stars.
Also known as
Alpine Palace Hotel Saalbach-Hinterglemm
Alpine Palace Hotel
Alpine Palace New Balance Luxus Resort Saalbach-Hinterglemm
Alpine Palace New Balance Luxus Saalbach-Hinterglemm
Alpine Palace Saalbach-Hinterglemm
Alpine Palace
The Alpine Palace
Hotel Alpine Palace Hotel
Hotel Alpine Palace Saalbach-Hinterglemm
Hotel Alpine Palace Hotel Saalbach-Hinterglemm