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The Roebuck Inn

Photo gallery for The Roebuck Inn

Exterior
Family Room | Premium bedding, in-room safe, desk, iron/ironing board
Standard Double Room | Children’s theme room
Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board
Standard Double Room | Premium bedding, in-room safe, desk, iron/ironing board

Overview of The Roebuck Inn

The Roebuck Inn

3.0 star property
3-star hotel in Stevenage with restaurant and bar/lounge

7.0/10 Good

171 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Non-smoking
  • Restaurant
  • Bar
  • 24/7 front desk
Map
London Road, Stevenage, England, SG2 8DS
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Garden
  • Front desk safe
  • Luggage storage
For families
  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Laundry service
  • Premium bedding

Room options

About this area

Getting around

  • London (LTN-Luton) - 22 min drive
  • Cambridge (CBG) - 42 min drive
  • London (STN-Stansted) - 44 min drive
  • Heathrow Airport (LHR) - 63 min drive
  • London (LCY-London City) - 67 min drive
  • Stevenage (XVJ-Stevenage Train Station) - 3 min drive
  • Stevenage Station - 3 min drive
  • Knebworth Station - 26 min walk

Restaurants

  • Pizza Hut - 13 min walk
  • Harvester - 17 min walk
  • TGI Friday's - 3 min drive
  • Bengal Lounge - 3 min drive
  • Chequers - 4 min drive

About this property

The Roebuck Inn

The Roebuck Inn is a great choice for a stay in Stevenage. For a bite to eat, guests can visit Nirvana, which serves dinner. Other highlights include a bar/lounge and a garden. Fellow travellers like the comfortable beds and helpful staff.

Languages

English, Hindi, Hungarian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 26 rooms

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) on weekday mornings 7:00 AM–9:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Laundry service
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden

Languages

  • English
  • Hindi
  • Hungarian

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Premium bedding

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Nirvana – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 9.95 for adults and GBP 6.95 for children (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO) and COVID-19 Guidelines (CDC).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

This property accepts major credit cards. Cash is not accepted.

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Also known as

Roebuck Inn Stevenage
Roebuck Inn
Roebuck Stevenage
Best Western Stevenage
Stevenage Best Western
The Roebuck Inn Hotel
The Roebuck Inn Stevenage
The Roebuck Inn Hotel Stevenage

Frequently asked questions

Does The Roebuck Inn offer free cancellation for a full refund?
Yes, The Roebuck Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Roebuck Inn?
As of 29 November 2022, prices found for a 1-night stay for 2 adults at The Roebuck Inn on 4 December 2022 start from €81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Roebuck Inn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Roebuck Inn?
Sorry, pets aren't allowed.
Is parking offered on site at The Roebuck Inn?
Yes, there's free self parking.
What are the check-in and check-out times at The Roebuck Inn?
You can check in from 2 PM - midnight. Check-out time is 11 AM. Contactless check-out is available.
What is there to do at The Roebuck Inn and nearby?
The Roebuck Inn has a garden.
Are there restaurants at or near The Roebuck Inn?
Yes, there's an on-site restaurant, Nirvana. Nearby restaurants include Pizza Hut (13-min walk), Mr Toppings (2 mi) and Chequers (2.1 mi).
What's the area around The Roebuck Inn like?
The Roebuck Inn is a short 9-minute walk from Lamex Stadium and 13 minutes' walk from Knebworth Country Park.

Overall score and ratings

7.0

Good

7.2/10

Cleanliness

8.1/10

Staff & service

7.1/10

Amenities

6.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

2/10 Poor

Room 105
I got to the hotel at 1.00pm, I wanted to leave my case as check in was at 2.00pm, couldn't believe it the hotel was shut. The room was dirty, the bath hadn't been cleaned, the shower mat was back underneath and toilet flush was broken. In the bedrrom/lounge stains on the wall,holes in the curtain and only a little oil heater for warmth. Checkout day I went to remove the duvet cover of the duvet and oh my goodness the stains on the duvet was completely disgusting! I paid £139.00 for two nights and I needed a third night but I went to the Holiday Express which cost me £55.00 and it was like staying at the Ritz. I don't like to complain but it was an experience I will never forget!
kevin, 2-night trip
Verified Hotels.com guest review

8/10 Very good

wendy, 1-night trip
Verified Hotels.com guest review

8/10 Very good

SUGURU, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The hotel is in need of update.
1-night trip
Verified Hotels.com guest review

8/10 Very good

Very clean and well equipped more than adequate
Linda, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Michael, 1-night trip
Verified Hotels.com guest review

6/10 Good

Roebuck Rough
Pleasant staff and decent bedding - However room had a broken sliding panel system covering windows, that you could see daylight out of No food on a Sunday so had to eat off site Smell of damp throughout You get what you pay for and it was reasonably cheap, although guy who booked in before me paid £14.00 less for room next to mine?
Graham, 1-night business trip
Verified Hotels.com guest review

6/10 Good

Ok but improvements required
I've stopped here a few times but this was the worst stay due to my room being in a WiFi black spot. I couldn't connect to the WiFi provided, my devices couldn't find the correct WiFi so I had to use my own data to access the internet.
Paul, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

It served a purpose
I stayed for 4 nights due to being on a training course in Welwyn Garden City, so just a 15 minute drive away. Indian restaurant within the Inn which i did have one evening & was very nice. Lady that owns the Roebuck was very nice & helpful. The only negative comment i will make is that the place could do with a little make over. But it served its purpose. I think it is used mainly for business stop overs.
Patricia, 4-night business trip
Verified Hotels.com guest review

4/10 Fair

Central location, but very musty and damp smell in the room. The bathroom needed a lot of refurbishment, the taps and fittings very corroded . Light fitting in room broken . Service was very friendly, and helpful just a shame the room let things down
Ann, 1-night trip
Verified Hotels.com guest review