We stayed here and enjoyed our time quite a bit. We had a few small bumps on arrival. The water went out twice during the first two days and we woke up after our first night with no power in our room due to a tripped breaker, which meant we had roast until the host saw my message and sent maintenance. The host was quick to respond and the utilities were never out for an extended period. I appreciated the problems being fixed quickly.
The property itself is gorgeous, and our room was spotless. One of the pools had an algae issue when we arrived, but it was resolved and we were able to use it on our final day. The jellyfish restaurant and Ciello beach club are great places to eat and drink. Be warned, they are the only places to eat and drink. The property is down about a half mile road that was flooded near the complex gates. Walking anywhere is out of the question. However, we didn’t have any problem ordering Uber to pick us up.
Everyone we interacted with at the complex was nice. It was pretty empty, but we expected that since it’s the off-season. Overall, if you want a more relaxed and private experience, this may be a good spot for you. If you’re doing Punta Cana for the first time, you may feel a little left out of the all-inclusive scene.