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All properties in Naples, Metropolitan City of Naples, Italy
1 room, 2 adults

Palazzo Caracciolo Napoli - MGallery, Naples

4-star4 stars
Via Carbonara 112, Naples, NA, 80139, Italy

4-star hotel with indoor pool, near Spaccanapoli
  • Free WiFi
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Breakfast
Tasty breakfast
Service
Fantastic service
Location
Great location
Pool
Pool should be renewed

Palazzo Caracciolo Napoli - MGallery, Naples

from $115
  • Deluxe Room
  • Superior Room
  • Superior Room
  • Junior Suite
  • Family Suite

What’s around Palazzo Caracciolo Napoli - MGallery, Naples

Landmarks

  • In Naples City Centre
  • Port of Naples - 25 min walk
  • Piazza del Plebiscito - 35 min walk
  • Spaccanapoli - 7 min walk
  • Naples Underground - 9 min walk
  • Piazza Bellini - 13 min walk
  • Naples National Archaeological Museum - 14 min walk
  • University of Naples Federico II - 18 min walk

Getting around

  • Naples (NAP-Naples Intl.) - 2 miles/3.1 km
  • Naples Central Station - 14 min walk
  • Montesanto Station - 24 min walk
  • Pompei Scavi-Villa dei Misteri Train Station - 26 min drive
  • Piazza Cavour Station - 7 min walk
  • Museo Station - 10 min walk
  • Piazza Garibaldi Station - 15 min walk
  • Airport shuttle (surcharge)
  • Ferry terminal shuttle
  • Cruise terminal shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 146 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • 24-hour check-in
  • Check-out time is noon
  • Express check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • 1 per room (up to 22 lbs)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

  • Cruise terminal shuttle *

  • Ferry terminal shuttle *

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service
Things to do
  • Indoor pool 1
  • 24-hour fitness facilities
  • Spa services on site
  • Spa tub
  • Steam room
  • Sauna
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
Sleep well
  • Soundproofed rooms
  • Premium bedding
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Bidet
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

  • The property is a member of Historic Hotels of the World.

Palazzo Caracciolo Napoli - MGallery, Naples’s small print

Also known as

  • MGallery Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel
  • Palazzo Caracciolo Napoli MGallery Sofitel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel
  • Palazzo Caracciolo Napoli - MGallery Hotel
  • Palazzo Caracciolo Napoli - MGallery Naples
  • Palazzo Caracciolo Napoli - MGallery Hotel Naples
  • MGallery Palazzo Caracciolo Napoli
  • Palazzo Caracciolo Napoli MGallery
  • Palazzo Caracciolo Napoli MGallery Collection
  • Palazzo Caracciolo Napoli MGallery Collection Hotel
  • Palazzo Caracciolo Napoli MGallery Collection Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Collection Naples
  • m Gallery Palazzo Caracciolo Hotel Naples
  • Palazzo Caracciolo Napoli MGallery Sofitel Hotel Naples

Policies

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.

Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests under 14 years old are not allowed in the health club, fitness facility, or spa tub.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Deposit: EUR 150 per stay

Optional extras

Valet parking costs EUR 28 per day with in/out privileges

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Cribs/Infant beds are available for EUR 25.0 per night

Pets are allowed for an extra charge of EUR 20.00 per pet, per stay (maximum EUR 15.00 per stay)

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Very Good 8.4 From 323 reviews

Exceptional 10.0
Naples excellent stay
The place is amazingly beautiful and the service is awesome.
Gilbert, us2 night trip with friends
Good 6.0
Disappointment
Clueless staff and awful rooms. Beautiful common areas. Not worth the cost. Total fail by Sofitel.
TIMOTHY, us2 night trip
Exceptional 10.0
Hotel staff is very friendly and helpful! Loved them!
Cathy, us2 night trip
Poor 2.0
Terrible location. Bad service. crappy room.
Terrible location. Bad service. crappy room.
Ronald, us2 night romance trip
Exceptional 10.0
Excellent stay, odd area until you work it out.
Staff were excellent. Concierge noticed our stay night and supplied a single day itinerary personalized for our short stay. Room was excellent. Bathroom exceptional in quality and cleanliness. The Hotel is located centrally, but seems to be in an odd destitute area, until you work out the back alleys to the old town( <5mins walk) suitable for tourist.
us1 night romance trip

Palazzo Caracciolo Napoli - MGallery, Naples

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