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Swiss Diamond Hotel & SPA

Photo gallery for Swiss Diamond Hotel & SPA

Exterior
Indoor pool, seasonal outdoor pool
Indoor spa tub
Indoor pool, seasonal outdoor pool
Terrace/patio

Overview of Swiss Diamond Hotel & SPA

Swiss Diamond Hotel & SPA

5.0 star property
Lakefront hotel with 2 restaurants, near Lake Lugano

9.0/10 Superb

323 verified Hotels.com guest reviews

Popular amenities

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $328
Price available on 1/30/2023
Map
Via Riva Lago Olivella, Vico Morcote, TI, 6921

Room options

About this area

What's nearby

  • Lake Lugano - 1 min drive

Getting around

  • Lugano (LUG-Agno) - 26 min drive
  • Milan Malpensa Airport (MXP) - 52 min drive
  • Melide Station - 4 min drive
  • Lugano-Paradiso - 9 min drive
  • Capolago Riva S Vitale Station - 12 min drive
  • Free train station pick-up

Restaurants

  • Al Battello - 18 min walk
  • Barcaioli - 18 min walk
  • Osteria I Portici - 19 min walk
  • Ristorante della Posta - 20 min walk
  • Pizzeria Giardino - 3 min drive

About this property

Swiss Diamond Hotel & SPA

Take in the views from the rooftop terrace when you stay at Swiss Diamond Hotel & SPA. You can indulge in massages, body wraps, or aromatherapy, and Restaurant Lago, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a poolside bar, and a health club. Fellow travelers say good things about the pool and helpful staff.

Languages

English, French, German, Italian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Clean & Safe (Switzerland)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 84 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered onsite self parking
  • Free uncovered onsite valet parking
  • Wheelchair-accessible parking on site

Transfers

  • Free train station pick-up*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Private dining
  • Room service (limited hours)

Traveling with children

  • Childcare in room (surcharge)

What to do

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby

Working away

  • 24-hour business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Golf caddy on site
  • Golf cart on site

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • Health club
  • 18 holes of golf
  • An indoor pool
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English
  • French
  • German
  • Italian

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 5 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Dining

Restaurant Lago - This restaurant serves breakfast, lunch, and dinner.
Restaurant Panorama - This restaurant serves lunch and dinner. Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.50 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 6.20 per person, per night

Renovations and closures

The following facilities or services will be unavailable from January 21 2023 to March 31 2023 (dates subject to change):
  • Spa/Beauty services

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for CHF 90.0 per day
  • Guests must contact this property in advance to reserve rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CHF 40 per pet, per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • The seasonal pool is open from June to October
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available.

This property affirms that it follows the cleaning and disinfection practices of Clean & Safe (Switzerland).

Policies

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts major credit cards, debit cards and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Diamond Swiss Hotel
Hotel Diamond Swiss
Hotel Swiss Diamond
Swiss Diamond Hotel
Swiss Diamond Resort Olivella
Swiss Diamond Vico Morcote
Swiss Hotel Diamond
Swiss Diamond Hotel Vico Morcote
Swiss Diamond Hotel
Swiss Diamond Hotel SPA
Swiss Diamond & Vico Morcote
Swiss Diamond Hotel & SPA Hotel
Swiss Diamond Hotel & SPA Vico Morcote
Swiss Diamond Hotel & SPA Hotel Vico Morcote

Frequently asked questions

Does Swiss Diamond Hotel & SPA offer free cancellation for a full refund?
Yes, Swiss Diamond Hotel & SPA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Swiss Diamond Hotel & SPA?
As of Jan 27, 2023, prices found for a 1-night stay for 2 adults at Swiss Diamond Hotel & SPA on Jan 30, 2023 start from $328, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Swiss Diamond Hotel & SPA?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Swiss Diamond Hotel & SPA?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.
Are pets allowed at Swiss Diamond Hotel & SPA?
Yes, pets are welcome. There's a charge of CHF 40 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Swiss Diamond Hotel & SPA?
Yes, there's free self and valet parking.
What are the check-in and check-out times at Swiss Diamond Hotel & SPA?
You can check in from 3:00 PM - midnight. Check-out time is noon.
Is there an onsite casino at Swiss Diamond Hotel & SPA?
No, this hotel doesn't have a casino, but Casinò di Campione (11-min drive) is nearby.
What is there to do at Swiss Diamond Hotel & SPA and nearby?
Have fun with nearby activities like cycling, hiking, and sailing. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. Swiss Diamond Hotel & SPA also has a seasonal outdoor pool and a sauna, as well as a health club and a garden.
Are there restaurants at or near Swiss Diamond Hotel & SPA?
Yes, there are 2 onsite restaurants. Nearby restaurants include Ristorante La Palma (2.8 mi), Cantinetta Caprese (2.9 mi), and Grotto del Pan Perdü (4.8 mi).
What's the area around Swiss Diamond Hotel & SPA like?
Swiss Diamond Hotel & SPA is located a short 1-minute walk from Lake Lugano. Travelers say this hotel is in a good location.

Reviews

9.0

Superb

9.3/10

Cleanliness

9.1/10

Staff & service

8.8/10

Amenities

8.9/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Exceptional

Great hotel!
Robert, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Sal, 11-night trip
Verified Hotels.com guest review

10/10 Exceptional

This Hotel was fantastic! 1. The staff were very respectful. 2. The room and the view was wonderful. 3. The pool and the resort area was like a dream. 4. The breakfast room was great. 5. The food and service at the Lago restaurant was fantastic as well. 5. Lugano itself was a nice small but very modern city. 6. You can’t really go wrong when you mix Italian & Swiss. Will definitely go back.
Arian, 4-night family trip
Verified Expedia guest review

10/10 Exceptional

Khaled, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

hamad, 2-night trip
Verified Hotels.com guest review

8/10 Very Good

Recent Visit - UK Family
Comfortable for 3-4 day visit. Fantastic views from room, breakfast area and poolside. Never got tired of that view. Would have liked the courtesy car to operate later- last pickup from Lugano City Centre was 9:30pm.
4-night family trip
Verified Hotels.com guest review

2/10 Poor

I waited a few days to review this, but in the end when Expedia nor the hotel did anything it’s time to talk. I booked 4 rooms for a vacation with parents, 2 siblings, and kids, parents tested positive to Covid upon arrival and I proved the tests to hotel and Expedia from a verified lab , we occupied only 2 rooms and ended up with one! Due to no connected rooms available connected or on the safe floor. however no one cared and I was charged over 2400 euros for 2 rooms out of 4 due to no show! Tried my best and receptionist Antonella promised to try her best with no promises and Expedia still said apologies hotel refused any kind of refund! As a family we took safety in this fake 5 star hotel and kept parents away for public safety and hotel and Expedia could care less!! First night I asked for insect repellent cause I had a bee and insects on every corner in the suite, plus room service after 10-11pm is only hand made dry meats and cheese! A 5 star should be 24/7 room service! Horrible experience, horrible hotel and management. Besides staff/employees being super nice and should work in a true 5 star hotel, this property shouldn’t even be a four star one! friendliest staff in a horrible hotel management and staff. I hope my word goes out to everyone. I hope hotel updates room, property, and location before posting photos, and I hope Expedia review more and more situations. After this summer I’m done with this website. Blaming on others is such an easy thing.
Amr M, 2-night trip
Verified Expedia guest review

6/10 Good

Great staff and sevice. Food was averag,e, especially conducting the prices were for fine dining.
Steven, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Elegance, luxury and amazing views
The Swiss Diamond Hotel exceeded all expectations of elegance and luxury. From stunning decor, to incredible lake views of Lugano and kind service, this truly a 5 star experience in hospitality. Thank you for lovely stay.
Amrit, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kotryna, 2-night trip
Verified Expedia guest review