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Oum Palace Hotel & Spa
4-star hotel with full-service spa, connected to a shopping center, near Central Market of Casablanca
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
From$63$50
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
12 Rue Kamal Mohamed, Casablanca, 20000, Morocco
7.6.Good.45 verified Hotels.com guest reviews
Great Hotel Das State right within walking distance of car support train station.
May 21, 2021
I enjoyed my stay here. I'm a solo female traveler and I felt safe both walking the area…
Jan 30, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Individually-wrapped food options are available
- Guests are provided with free hand sanitizer
- Free parking
- Free WiFi
- Airport transfer
- Air Conditioning
Property highlights
Main amenities
- 112 guestrooms
- Daily housekeeping
- 2 restaurants
- Full-service spa
- Breakfast available
- 24-hour business center
For families
- Television
- Free toiletries
- Daily housekeeping
- Laundry facilities
- Blackout drapes/curtains
- Free grocery shopping service
What’s around
- In Casablanca City Center
- Central Market of Casablanca - 5 min walk
- Port of Casablanca - 17 min walk
- Casablanca Twin Center - 29 min walk
- Hassan II Mosque - 33 min walk
- Complex Cultural Sidi Belyout - 1 min walk
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Superior Twin Room
- Deluxe Single Room
- Executive Suite
- Deluxe Triple Room
- Superior Double Room
Location
12 Rue Kamal Mohamed, Casablanca, 20000, Morocco
- In Casablanca City Center
- Central Market of Casablanca - 5 min walk
- Port of Casablanca - 17 min walk
What’s around
Landmarks
- In Casablanca City Center
- Central Market of Casablanca - 5 min walk
- Port of Casablanca - 17 min walk
- Casablanca Twin Center - 29 min walk
- Hassan II Mosque - 33 min walk
- Complex Cultural Sidi Belyout - 1 min walk
- United Nations Square - 3 min walk
- Chleuh Mosque - 10 min walk
- Place Mohammed V - 14 min walk
- Cathedrale Sacre Coeur - 14 min walk
- Parc de la Ligue Arabe - 14 min walk
Getting around
- Mohammed V Airport (CMN) - 45 min drive
- Casa Voyageurs Station - 4 min drive
- Casablanca Mers Sultan Station - 6 min drive
- Casablanca L'Oasis Station - 7 min drive
- Marche Central Station - 4 min walk
- Mohamed Diouri Station - 10 min walk
- Place Nations Unies Station - 10 min walk
- Airport shuttle (surcharge)
- Area shuttle (surcharge)
At a glance
Hotel size
- This hotel has 112 rooms
- This hotel is arranged over 10 floors
Arriving/leaving
- Check-in time 2:00 PM-midnight
- Check-out time is noon
- Express check-in/out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- Up to 3 children stay free when occupying the parent or guardian's room, using existing bedding
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi and wired Internet access in public areas
- Free WiFi in rooms
Transfers
- Airport shuttle (available 24 hours)*
Parking
- Free onsite self parking
- Free onsite valet parking
- Free onsite extended parking
- Wheelchair-accessible parking on site
- Onsite parking limited
In the hotel
Food and drink
- Buffet breakfast daily (surcharge)
- 2 restaurants
- 3 coffee shops/cafés
- Snack bar/deli
- 24-hour room service
- Free reception
- Coffee/tea in a common area
- Barbecue grills
Things to do
- Full-service spa
- Spa treatment room(s)
Working away
- 24-hour business center
- Number of meeting rooms - 3
- Conference center
Services
- 24-hour front desk
- Concierge services
- Tours/ticket assistance
- Dry cleaning/laundry service
- Laundry facilities
- Free grocery shopping service
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
Facilities
- Number of buildings/towers - 1
- Year Built - 2007
- Elevator
- Safe-deposit box at front desk
- Designated smoking areas
- Television in common areas
Accessibility
- Accessible bathroom
- In-room accessibility
- Roll-in shower
- Wheelchair accessible
- Wheelchair-accessible parking
- Wheelchair-accessible registration desk
Languages Spoken
- Arabic
- English
- French
- German
- Spanish
In the room
Home comforts
- In-room climate control (air conditioning)
- Minibar
Sleep well
- Blackout drapes/curtains
- Premium bedding
Things to enjoy
- In-room massage available
Freshen up
- Private bathroom (not in room)
- Deep soaking bathtub
- Bidet
- Free toiletries
- Hair dryer (on request)
Be entertained
- 32-inch plasma TV
- Satellite TV channels
Stay connected
- Desk
- Free WiFi
- Phone
More
- Daily housekeeping
- In-room safe (laptop compatible)
Special features
Spa
The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with hot springs/mineral springs, a mud bath, a sauna, a spa tub, and a steam room.
The spa is open daily.
Dining
Le RIF - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.
Montreux - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Montreux - This restaurant specializes in Mediterranean cuisine and serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Small print
Also known as
- Oum Hotel
- Oum Palace Hotel & Spa Casablanca
- Oum Palace Hotel & Spa Hotel Casablanca
- Oum Palace
- Oum Palace Casablanca
- Oum Palace Hotel
- Oum Palace Hotel Casablanca
- Oum Palace Hotel Spa
- Oum Palace Hotel & Spa Hotel
Optional extras
Buffet breakfast is offered for an extra charge of EUR 11 per person (approximately)
Airport shuttle service is offered for an extra charge of EUR 30 per vehicle (one-way)
Area shuttle service is offered for an extra charge
Policies
Guests can rest easy knowing there's a smoke detector on site.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.
Contactless check-in and contactless check-out are available.
Enhanced food service safety measures are in place.
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.
This property accepts credit cards. Cash is not accepted.
Mandatory fees
You’ll be asked to pay the following charges at check-in or check-out:
- A tax is imposed by the city: EUR 1.83 per person, per night
The charges below are included in the total price displayed:
- New Year's Eve gala dinner fee for stays on 31 December
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- Yes, Oum Palace Hotel & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
- Yes, there's free self, valet, and extended parking. Parking spots may be limited.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 2:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
- Yes, there are 2 onsite restaurants, featuring international cuisine. Nearby restaurants include Casa José (3-min walk), Brasserie La Tour (3-min walk), and Petit Poucet (3-min walk).
- Yes, an airport shuttle is available. The charge is EUR 30 per vehicle one-way.
- Oum Palace Hotel & Spa has a spa and a Turkish bath.
7.6.Good.45 verified Hotels.com guest reviews
- 10.0.Exceptional
Very clean, friendly and professional. Good breakfast .
Anta, 2 night family trip, Jan 18, 2020
Verified Orbitz guest review
- 10.0.Exceptional
I love everything about this hotel great service great staff and they all speak all languages excellent place .. 5⭐️
Travisroberts, 1 night romance trip, Jul 13, 2019
Verified Expedia guest review
- 2.0.Poor
Stay away from this hotel! Expedia charged us with 2 adults and 2 children, but at the hotel they changed and they said it's rule what they set, so they charged 300 MDH more than what expedia charged. Beware of this hotel, I will not go again and I WILL NOT refer any friends to go over again. My simple question was if Expedia charges how can they simply charge more, it's not a good business acumen, if I had one less person in expedia then its a different case but I had it for 2 adults and 2 children with AGES mentioned, even then they override that and asked for additional adult charge, since I was with sick kid at that time, and also travelling from marrakech, we have been pushed to agree and paid what they asked for. They added price for breakfast too after we insisted they took out BF charge. Ridiculous...STAY AWAY !
1 night family trip, Jun 20, 2019
Verified Expedia guest review
- 10.0.Exceptional
Excellent Hotel!
We really lucked out w this hotel! The staff went out of their way to make us feel welcome and taken care of. We stayed twice as long as we intended bc of the exceptional service.
Christi, 1 night romance trip, Jan 8, 2019
Verified Hotels.com guest review
- 8.0.Very Good
It was cheap and convenient. There are some insects wandering the halls, so perhaps not as clean as it could be.
H, 1 night trip, Dec 12, 2018
Verified Travelocity guest review
- 6.0.Good
Elevator never comes. Bottle of water cost 30DH. I cannot believe it’s not free.
Chic, 1 night trip, Nov 13, 2018
Verified Expedia guest review
- 10.0.Exceptional
Outstanding with everything, excellent performance
Akram, 5 night trip, Aug 29, 2018
Verified Expedia guest review
- 10.0.Exceptional
Everything was great. The staff were good and we loved the driver. For food go to the marina mall
2 night family trip, Sep 23, 2019
Verified Expedia guest review
- 8.0.Very Good
Excellent location and great service
Excellent location for seeing Casablanca, or if traveling elsewhere by bus, as bus station at end of street. Hotel is older, but comfortable and clean, with excellent service. Will arrange pickup at airport. Our flight was 5 hours late, but our driver was still there to meet us. Breakfast buffet included. Would recommend.
Anne, 1 night romance trip, Apr 8, 2019
Verified Hotels.com guest review
- 4.0.Fair
Air condition work heat during winter and cold during summer. so don't expect cold Air condition month of march. Furniture is dirty and too old need to be change. also when I came they give me wrong room type...had to comeback to change the room
1 night business trip, Mar 21, 2019
Verified Hotels.com guest review