In the heart of Casablanca City Center, Oum Palace Hôtel & Spa offers a luxurious oasis. Relax with free WiFi, indulge in international cuisine at one of the two on-site restaurants, or unwind with a detox wrap at the spa.
Central Market of Casablanca - 5 min walk - 0.5 km
Place Mohammed V - 8 min walk - 0.7 km
Port of Casablanca - 17 min walk - 1.4 km
Hassan II Mosque - 3 min drive - 3.0 km
Marina Casablanca - 3 min drive - 2.6 km
Getting around
Casablanca (CMN-Mohammed V) - 46 min drive
Casa Voyageurs Station - 9 min drive
Casablanca Mers Sultan Station - 13 min drive
Casablanca L'Oasis Station - 19 min drive
Marche Central Station - 4 min walk
Mohamed Diouri Station - 10 min walk
Place Nations Unies Station - 10 min walk
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Casa Jose - 3 min walk
Sofitel Casablanca Bar - 3 min walk
La Taverne Du Dauphin - 4 min walk
Au Restaurant Des Fleurs - 1 min walk
McDonald's - 4 min walk
About this property
Oum Palace Hôtel & Spa Casablanca
Oum Palace Hôtel & Spa Casablanca puts you a short five-minute drive from Hassan II Mosque. You can visit the spa to be pampered with deep-tissue massages, body wraps or aromatherapy, and Le RIF, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include 3 coffee shops/cafes, a sauna and a steam room. Public transportation is only a short walk: Marche Central Station is 4 minutes and Mohamed Diouri Station is 10 minutes.
Languages
Arabic, English, French, German, Italian, Spanish
At a glance
DONE
Hotel size
112 rooms
Arranged over 10 floors
DONE
Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in/out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Up to 3 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Free on-site valet parking
Free on-site extended parking
On-site parking is limited
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Off-site
Area shuttle*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:00 AM–10:00 AM
2 restaurants
3 coffee shops
Coffee/tea in a common area
Barbecue grills
Free daily reception
24-hour room service
Snack bar/deli
Travelling with children
Children stay for free (see details)
Children's menu
What to do
Archery
Ropes course
Helicopter/aeroplane tours
Use of nearby fitness centre
Bike rentals nearby
Ecotours nearby
Hiking/biking trails nearby
Horse riding nearby
Scooter/moped hire nearby
Skydiving nearby
Zip-lining nearby
Working away
24-hour business centre
3 meeting rooms
Conference centre
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free food/drink shopping service
Hair salon
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
1 building/tower
Built in 2007
Safe-deposit box at front desk
Television in common areas
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Art Deco architecture
Accessibility
Lift
Wheelchair-accessible
Wheelchair-accessible registration desk
Accessible airport shuttle
Room amenities
Be entertained
32-inch plasma TV
Satellite TV channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Sleep well
Pillow menu
Down duvet
Blackout curtains
Soundproofed rooms
Turndown service
Premium bedding
Selected Comfort mattress
Day bed
Freshen up
Private bathroom
Shower only
Bidet
Free toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Special features
Spa
The on-site spa has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam. The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. There are hot springs/mineral springs on site.
Dining
Le RIF – This buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Open 24 hours.
Montreux – This restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.83 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 13 per person
Airport shuttle service is offered for an extra charge of EUR 40 per vehicle (one-way. Maximum occupancy 4)
Local area shuttle service is offered for an extra charge
Pool, spa, & gym (if applicable)
Children under 12 years old are not allowed in the spa without adult supervision
Policies
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a smoke detector on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Also known as
Oum Palace Hotel Casablanca
Oum Palace Hotel
Oum Palace Casablanca
Oum Palace
Oumpalace Hotel SPA
Oum Palace Hotel Spa
Oum & Casablanca Casablanca
Oum Palace Hôtel Spa Casablanca
Oum Palace Hôtel & Spa Casablanca Hotel
Oum Palace Hôtel & Spa Casablanca Casablanca
Oum Palace Hôtel & Spa Casablanca Hotel Casablanca
Frequently asked questions
Does Oum Palace Hôtel & Spa Casablanca offer free cancellation for a full refund?
Yes, Oum Palace Hôtel & Spa Casablanca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Oum Palace Hôtel & Spa Casablanca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Oum Palace Hôtel & Spa Casablanca?
Yes, there's free self, valet and extended parking. Parking spaces may be limited.
Is an airport shuttle service offered by Oum Palace Hôtel & Spa Casablanca?
Yes, an airport shuttle is available. The charge is EUR 40 per vehicle one-way.
What are the check-in and check-out times at Oum Palace Hôtel & Spa Casablanca?
Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless social distancing and check-out are available.
What is there to do at Oum Palace Hôtel & Spa Casablanca and nearby?
Have fun during the warmer months with activities such as archery. Additional recreation on-site includes helicopter/aeroplane tours. Indulge in a treatment at the spa and enjoy other amenities such as a sauna and a steam room.
Are there restaurants at or near Oum Palace Hôtel & Spa Casablanca?
Yes, there are 2 on-site restaurants, featuring international cuisine.
What's the area around Oum Palace Hôtel & Spa Casablanca like?
Oum Palace Hôtel & Spa Casablanca is in Casablanca City Center, a short 4-minute walk from Marche Central Station and 5 minutes' walk from Central Market of Casablanca.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Oum Palace Hôtel & Spa Casablanca Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.6/10
Cleanliness
7.6/10
Staff & service
8.0/10
Amenities
7.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Shower
Restaurant
Spa
Taxi
Buffets
Wifi
Breakfast
Reviews
6/10 Good
25 Feb 2025
It was a good central location, decent restaurant across the street. But no breakfast was included.
LORENA
LORENA, 1-night trip
10/10 Exceptional
19 May 2025
Casablanca break
My stay at Oum Palace was very comfortable. Yasir at the front desk welcomed me in at 2am since my flight was late, I was able to relax and walk the Medina which is right next to the hotel, and enjoy delightful Moroccan coffee and fresh fish at the fish market on the other side of the hotel. Breakfast is adequate, probably the major criticism I would have is that after the tour groups leave by 8am the breakfast area is definitely picked over. One needs to eat their breakfast by around 630 or else the selection isn't great. But this is a good experience overall for a hotel.
David
David, 5-night trip
8/10 Very good
28 Jan 2025
Excellent value for the price. The hotel is easy walking distance to the central train station and there are many big chain hotels nearby, for example Hyatt and Novotel and Sofitel. There are also many restaurants around. The train to the airport costs $8 in first class and leaves ten minutes to every hour. There is a police station about 200 meters away and I got the impression the surrounding area is very safe.
Paul
Paul, 1-night trip
4/10 Fair
19 Apr 2025
Poor avoid
Good breakfast.
But bathroom got flooded with blocked drain with water coming into room which was a first for us having stayed in hundreds of hotels so far worldwide. Door lock had problem and needs sorting out too complicated. Lights were not working when we checked in due to electricity fuse issue in the room which had to be manually reset by electrician causing headache.
Hammam water had issue and for 30 euro price was not worth the poor service
S
S, 1-night trip
4/10 Fair
27 Nov 2024
Just okay.
Grant
Grant, 2-night trip
4/10 Fair
30 Dec 2024
This hotel has nothing to do with the one depicted on their website. Very old property, A/C and heater do not work, restaurant is poor quality on food and facility
Antonio
Antonio, 1-night trip
10/10 Exceptional
26 Feb 2023
Excellent location, friendly staff and very clean. But difficult for car parking.
Abdullah
Abdullah, 1-night trip
8/10 Very good
11 May 2023
The staff were really helpful.
Shamsul
Shamsul, 5-night trip
8/10 Very good
10 Apr 2023
Oumpalace was very clean and had good wifi.
Very close to restaurants and shopping.
Staff also were very helpful and kind.
Maria
Maria, 1-night trip
8/10 Very good
11 Sept 2022
We enjoyed our stay here. It was close to the train station so easy to get to. The check in was a bit slow, otherwise all was good.
Nathan
Nathan, 1-night trip
10/10 Exceptional
24 Apr 2024
Lots of markets within easy walking distance to find anything and everything you may want or didn't realize you needed. Breakfast buffets were great, add it to your reservation and save the hassle of buying it each morning. Staff was very helpful and went out of their way to make my short stay enjoyable. Plenty of food choices in the area.
Shaun
Shaun, 2-night trip
10/10 Exceptional
15 Oct 2022
Amazing staff at this hotel. The hotel is new and bright, the rooms are big and well priced. They kept my suitcase for 3 weeks before I would check in.
Aleem
Aleem, 2-night trip
6/10 Good
7 May 2023
Basic accommodation, Quite close to train station, no towels provided at first, AC was difficult to manage, bathrooms were clean
karen
karen, 1-night trip
8/10 Very good
21 Sept 2023
Location is central - close to the Medina. Rooms were comfortable and clean. Staff was pleasant.
The only issue we had was with the restaurant. Six of us had a la carte dinner, but we’re disappointed that many of the menu items were not available (sushi, sandwiches, many other categories of food). The drinks and food took at least 30 minutes. Food was good, when it arrived, but it seemed that all staff were focused on the buffet only.
Greg
Greg, 1-night trip
2/10 Poor
9 Sept 2022
Never again. Employees running after you to pay dinner or even a paid for breakfest. Everything was demanded to pay for in cach ahead of the services…
Miriam
Miriam, 1-night trip
4/10 Fair
31 Oct 2024
Very Noise!!!!
So we use this property as our first stop on a tour. We are on level two , the room was rather disgusting. The only good thing is it had clean sheets the beds were tiny & very uncomfortable..We had booked this hotel for our last few days in Morocco as we thought it would be convenient. We stayed on level five this time .. room was a little bit bigger and cleaner. The male staff were rather nice but the female staff certainly need to think about smiling a little .. 😀😀😀
Breakfast is about AU$24, which is certainly not worth it , the first day it was included in our tour. But you have lots of choices to have coffee and croissant out side , The restaurant is quite OK 😎 DO YOURSELF A BIG FAVOR PAY AN EXTRA $15 A NIGHT AND 20 M UP THE ROAD AT THE CALYPSO !!!!
This is a transient hotel. It has bus loads coming in every day. !!!
We had asked about the noise .. the reply was that we had one of the better bedroom rooms on level 5 & that the noise would not be as bad …
Our air port transfer was good & after 3rd time asking … they let us pay with a credit card ..
be aware that a lot of places do not take credit card. Approx $60 Australian You do need to have cash with you…
The location is Central with Quite a few money exchanges around you. If I had my time again, I would’ve spent the money and stayed at the Calypso …. Booking for afar sometimes it’s tricky .. photos May have been taken 20 years ago in its heyday .. ..
Rhonda
Rhonda, 3-night trip
8/10 Very good
30 May 2025
Bon hôtel avec un personnel agréable.
Bon emplacement pour découvrir Casablanca.
Olivier
Olivier, 2-night trip
8/10 Very good
27 Jan 2025
Nothing special except for the doorman Hamsa who was very polite and helpful
Ugo Antonio
Ugo Antonio, 2-night trip
6/10 Good
9 Jan 2025
뜨거운 물이 나오지 않고 미지근한 물이 나왔어요. 뜨거운 물로 샤워를 못해서 샤워하다가 갑자기 한기가 몰려와서 큰 일 날 빤했어요. 이거만 큰 문제였고. 아침 식사는 좋았아요.
Seongeun
Seongeun, 1-night trip
10/10 Exceptional
4 Jan 2025
steve
steve, 1-night trip
2/10 Poor
19 Dec 2024
Alpha Mady
Alpha Mady, 1-night trip
8/10 Very good
7 May 2024
Amine
Amine, 1-night trip
8/10 Very good
9 Feb 2024
El hotel está localizado cerca de la Medina y es conveniente si se viene del aeropuerto en tren. Es accesible desde la estación inclusive caminando si no se tiene equipaje pesado. El personal del lobby es correcto y colaborador. Dos ascensores. La habitación que nos dieron era amplia, limpia y bien ventilada. Tenía balcón. La cama muy buena.