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Mercure Cieszyn

Photo gallery for Mercure Cieszyn

Standard Room, 1 Queen Bed with Sofa bed | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Terrace/patio
Exterior
Superior Room, 1 Queen Bed with Sofa bed | Blackout curtains, soundproofing, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; Polish cuisine

Overview of Mercure Cieszyn

Mercure Cieszyn

3.0 star property
3-star hotel in Cieszyn with restaurant and bar/lounge
8.6 out of 10 Fabulous
8.6/10 Fabulous

120 verified Hotels.com guest reviews

Property highlights

  • Airport transfer
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
Map
Motelowa 21, Cieszyn, Silesian, 43 400
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Free children's club
  • Ski storage
  • Sauna
  • Self parking
  • Room service
  • Business centre
  • Airport shuttle
  • Terrace
  • 24-hour front desk
For families
  • Children's club (free)
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

Getting around

  • Ostrava (OSR-Leos Janacek) - 40 min drive
  • Cesky Tesin Station - 6 min drive
  • Trinec Station - 13 min drive
  • Cieszyn Station - 25 min walk
  • Airport shuttle (surcharge)

Restaurants

  • McDonald's - 7 min walk
  • McDonald's - 4 min walk
  • Cafeteria Corso - 4 min drive
  • Bracki Browar Zamkowy - 3 min drive
  • Subway - 5 min drive
Map

About this property

Mercure Cieszyn

A great choice for a stay in Cieszyn, Mercure Cieszyn features an airport shuttle and a free kids' club. Guests can enjoy Polish cuisine at Hotelowa, which serves breakfast, lunch and dinner, and the sauna makes for a relaxing end to the day. A bar/lounge, a snack bar/deli and a terrace are other highlights. Fellow travellers say good things about the helpful staff.

Languages

English, German, Italian, Polish, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

At a glance

Hotel size

  • 78 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Express check-in available
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (PLN 20 per day)
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • BBQs
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Free children's club
  • Children's menu

What to do

  • Shopping
  • Hiking/biking trails nearby
  • Ski area nearby

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop
  • Bike hire
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Library
  • Arcade/games room
  • Sauna

Accessibility

  • Lift
  • Accessible bathroom (selected rooms)
  • In-room accessibility (selected rooms)
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Heating
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Towels

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Hotelowa – This restaurant specialises in Polish cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 49 for adults and PLN 24.50 for children
  • Airport shuttle service is offered for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 25 per pet, per night

Parking

  • Self-parking costs PLN 20 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some on-site facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (third-party expert - Global).

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Mercure Cieszyn Hotel
Mercure Cieszyn
Mercure Cieszyn Hotel
Mercure Cieszyn Cieszyn
Mercure Cieszyn Hotel Cieszyn

Frequently asked questions

Does Mercure Cieszyn offer free cancellation for a full refund?
Yes, Mercure Cieszyn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Mercure Cieszyn?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Cieszyn?
Yes, pets are welcome. There's a charge of PLN 25 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Cieszyn?
Yes. Self-parking costs PLN 20 per day. Parking spaces may be limited.
Is an airport shuttle service offered by Mercure Cieszyn?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Mercure Cieszyn?
You can check in starting at 3:00 PM. Check-out time is noon. Express check-in and contactless check-out are available.
What is there to do at Mercure Cieszyn and nearby?
Have fun with nearby winter activities such as skiing. Enjoy amenities such as a sauna, an arcade and a picnic area. Mercure Cieszyn also has a garden.
Are there restaurants at or near Mercure Cieszyn?
Yes, Hotelowa offers Polish cuisine.

Reviews

8.6

Fabulous

8.8/10

Cleanliness

9.0/10

Staff & service

7.3/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Very good

Mateusz, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Poor service
Frank, 9-night trip
Verified Expedia guest review

10/10 Exceptional

ronen, 2-night business trip
Verified Hotels.com guest review

6/10 Good

transit
dated bedrooms
Peter, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

excellent
very nice 3 star hotel, good value for the price paid
shimon, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Samy, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Perfect base for your exploring Cieszyn.
The staff were very helpful and kind, and we're very approachable.
Mitch, 7-night trip
Verified Expedia guest review

8/10 Very good

Trip
Excellent
Daniel, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel, quite location.
Everything was great. Close to Ostrava and Beskidy.
Wojciech, 3-night trip
Verified Expedia guest review

8/10 Very good

Nice stay in Cieszyn.
We had a very nice time visiting Csiezyn and the Mecure Hotel was a comfortable base from which to explore the surrounding area. The hotel is clean with friendly staff and a very good restaurant. This is the second time we have stayed at this hotel. Both times have been very good.
Corey, 3-night romance trip
Verified Hotels.com guest review