Hotel Villa Mercedes Palenque

Family-friendly hotel in Palenque with 2 outdoor pools and spa

Choose dates to view prices

Where to?

Dates

November 2025

18

December 2025

2 outdoor pools, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers

Breakfast, lunch, dinner served; Mexican cuisine, garden views

Escape to Hotel Villa Mercedes Palenque, where a vibrant entertainment district meets relaxation. Enjoy the swim-up bar and poolside bar, indulge in a rejuvenating massage at Villa Mercedes Spa / Maya or take in the breathtaking garden views from La Foresta restaurant. Previous guests rave about this family-friendly hotel's convenient amenities like free WiFi, 2 outdoor pools and sun loungers.

VIP Access

Excellent

Popular amenities

Spa
Parking available
Bar
Pool
Airport transfer
Connecting rooms available

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Full-service spa
2 outdoor pools
Breakfast available
Fitness center
Self parking
Pool bar
Swim-up bar
Room service
Coffee shop/cafe
Massage/treatment rooms

For families (6)

Children stay free
Babysitting (surcharge)
Playground on site
Connecting/adjoining rooms available
Private bathroom
Television

$66 nightly

Nov 22 - Nov 23

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 18 - Nov 19

Tomorrow

Nov 19 - Nov 20

All rooms

1 bed

2 beds

Showing 12 of 12 rooms

1 bedroom, premium bedding, in-room safe, individually furnished

Room Executive with View

290 sq ft
Sleeps 2

Room Deluxe with Garden View

290 sq ft
Sleeps 2

Suite with Garden View

290 sq ft
Sleeps 2

Double Room Executive with View

290 sq ft
Sleeps 3

Double Room Deluxe with Garden View

290 sq ft
Sleeps 3

Double Room Standard with Garden View

290 sq ft
Sleeps 2

Deluxe Double Room

Wonderful

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Blackout drapes/curtains

Ceiling fan

293 sq ft
Sleeps 4
2 Double Beds

Executive Room

Highlights

Balcony or patio

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Blackout drapes/curtains

293 sq ft
Sleeps 2
1 Queen Bed

Standard Twin Room

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Blackout drapes/curtains

Ceiling fan

293 sq ft
Sleeps 2
2 Twin Beds

Deluxe Room

Exceptional

Highlights

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Blackout drapes/curtains

Ceiling fan

293 sq ft
Sleeps 3
1 King Bed

Executive Double Room

Exceptional

Highlights

Balcony or patio

Individually furnished

Air conditioning

Connecting rooms available

Dining table

Flat-screen TV

Renovated in 2025

Blackout drapes/curtains

293 sq ft
Lake view
Sleeps 3
2 Double Beds

Suite

Wonderful

Highlights

Separate sitting area

Individually furnished

Air conditioning

Connecting rooms available

Free cribs/infant beds

Dining table

Flat-screen TV

Renovated in 2025

586 sq ft
1 bedroom
Sleeps 3
1 King Bed

Similar properties

Pool
Spa
Free parking
Free WiFi

$96 nightly

Nov 24 - Nov 25

Total with taxes and fees

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About the neighborhood

Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960

What's nearby

Aluxes Eco Park - 3 min walk - 0.3 km
Palenque National Park - 2 min drive - 1.8 km
El Panchán - 5 min drive - 4.0 km
Palenque Archaeological Zone - 7 min drive - 5.4 km
Cascadas de Roberto Barrios - 39 min drive - 38.4 km

Getting around

Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
Airport shuttle (surcharge)

Restaurants

‪Bajlum Cocina Prehispánica fusión - ‬1 min walk
‪Café Fuga - ‬3 min drive
‪Old Tiger - ‬5 min drive
‪La foresta - ‬5 min walk
‪pizzas exprés - ‬4 min drive

About this property

Hotel Villa Mercedes Palenque

Located just 3.8 mi (6.2 km) from the airport, Hotel Villa Mercedes Palenque offers a shuttle (available 24 hours). Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.

At a glance

Hotel size

- 92 rooms
- Arranged over 1 level

Arriving/Leaving

- Check-in start time: 3 PM; Check-in end time: 6:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
- This property enforces quiet hours from 11:00 PM to 5:30 AM

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*

Pets

- Pets allowed (dogs only, 1 total, up to 29 lbs per pet)*
- Service animals welcome
- Specific rooms only, restrictions apply*
- Pets must be supervised

Internet

- Free WiFi in public areas
- Free wired internet access in rooms

Parking

- Secured uncovered onsite self parking (fees apply)
- Secured uncovered onsite extended parking (MXN 500 per day)
- Wheelchair-accessible parking on site

Transfers

- Airport shuttle on request (available 24 hours)*

Other information

- Smoke-free property

Property amenities

Food and drink

English breakfast (surcharge) each morning 7 AM–noon
Restaurant
Bar/lounge
Poolside bar
Swim-up bar
Coffee shop
Private dining
Free daily reception
Room service (limited hours)

Traveling with children

Children stay free (see details)
Playground
Babysitting (surcharge)

Working away

Business center
Meeting room
Conference center (23143 square feet of space)

Services

24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Wedding services
Porter/bellhop
Pool loungers
Pool umbrellas
Romance packages

Facilities

Built in 2008
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
Fitness center
2 outdoor pools
Full-service spa
Massage/treatment rooms
Vegetarian dining options
Locally-owned & organized tours & activities
Local artist showcase
Double-glazed windows
Banquet hall
Reception hall
Outdoor furniture
Mediterranean architecture

Accessibility

Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 43
Wheelchair-accessible pool
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Accessible airport shuttle
Visual alarms in hallways
Front entrance ramp
No elevator (single level property)
Well-lit path to entrance
Stair-free path to entrance
10 stairs to reach property
Smooth flooring in public areas
Smooth flooring in room
Tile flooring in public areas
Cobblestone flooring in public areas

Room amenities

Be entertained

32-inch flat-screen TV
Cable TV channels

Home comfort

Air conditioning
Ceiling fan
Coffee/tea maker
Iron/ironing board
Window screens

Sleep well

Blackout drapes/curtains
Premium bedding

What to enjoy

Individually furnished

Freshen up

Private bathroom
Bathtub or shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels

Stay connected

Free wired internet
Phone

Food and drink

Meal delivery service
Dining table

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available

Special features

Spa

Natura Spa has 2 treatment rooms including rooms for couples. Services include facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Foresta - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

English breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 150 for children
Airport shuttle service is offered for an extra charge of MXN 3600 per person (roundtrip)

Children & extra beds

Babysitting is available for an extra charge
Airport shuttle service for children up to age 11 costs MXN 3600 (roundtrip)
Guests must contact this property in advance to reserve cribs/infant beds

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of MXN 600 per pet, per night

Parking

Uncovered self parking is available for an extra charge
Uncovered extended parking costs MXN 500 per day

Pool, spa, & gym (if applicable)

Pool access available from 8:00 AM to 9:00 PM
Guests under 18 years old are not allowed in the fitness facility
Guests under 18 years old are not allowed in the spa
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercedes Palenque

Hotel Villa Mercedes Palenque

Villa Mercedes Palenque

Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel

Hotel Villa Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel Palenque

Frequently asked questions

Does Hotel Villa Mercedes Palenque offer free cancellation for a full refund?

Yes, Hotel Villa Mercedes Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Mercedes Palenque?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Villa Mercedes Palenque?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 29 lbs per pet. There's a charge of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.