Hotel Villa Mercedes Palenque

3.5 star property
Family-friendly hotel in Palenque with 2 outdoor pools and spa

Choose dates to view prices

Escape to Hotel Villa Mercedes Palenque, where a vibrant entertainment district meets relaxation. Enjoy the swim-up bar and poolside bar, indulge in a rejuvenating massage at Villa Mercedes Spa / Maya or take in the breathtaking garden views from La Foresta restaurant. Previous guests rave about this family-friendly hotel's convenient amenities like free WiFi, 2 outdoor pools and sun loungers.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking available
  • Bar
  • Pool
  • Airport transfer
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Self parking
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Massage/treatment rooms

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Playground on site
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$66 nightly
The total price is $73
Nov 22 - Nov 23
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

Room Executive with View

  • 290 sq ft
  • Sleeps 2

Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 2

Suite with Garden View

  • 290 sq ft
  • Sleeps 2

Double Room Executive with View

  • 290 sq ft
  • Sleeps 3

Double Room Deluxe with Garden View

  • 290 sq ft
  • Sleeps 3

Double Room Standard with Garden View

  • 290 sq ft
  • Sleeps 2

Deluxe Double Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Ceiling fan
  • 293 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Room

Highlights

Balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
  • 293 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Twin Room

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Ceiling fan
  • 293 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room

9.8 out of 10
Exceptional
(16 reviews)

Highlights

Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
Ceiling fan
  • 293 sq ft
  • Sleeps 3
  • 1 King Bed

Executive Double Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Individually furnished
Air conditioning
Connecting rooms available
Dining table
Flat-screen TV
Renovated in 2025
Blackout drapes/curtains
  • 293 sq ft
  • Lake view
  • Sleeps 3
  • 2 Double Beds

Suite

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Individually furnished
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Renovated in 2025
  • 586 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 3 min walk - 0.3 km
  • Palenque National Park - 2 min drive - 1.8 km
  • El Panchán - 5 min drive - 4.0 km
  • Palenque Archaeological Zone - 7 min drive - 5.4 km
  • Cascadas de Roberto Barrios - 39 min drive - 38.4 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Bajlum Cocina Prehispánica fusión - ‬1 min walk
  • ‪Café Fuga - ‬3 min drive
  • ‪Old Tiger - ‬5 min drive
  • ‪La foresta - ‬5 min walk
  • ‪pizzas exprés - ‬4 min drive

About this property

Hotel Villa Mercedes Palenque

Located just 3.8 mi (6.2 km) from the airport, Hotel Villa Mercedes Palenque offers a shuttle (available 24 hours). Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.

At a glance

DONE

Hotel size

    • 92 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 11:00 PM to 5:30 AM
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 29 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured uncovered onsite self parking (fees apply)
    • Secured uncovered onsite extended parking (MXN 500 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Playground
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference center (23143 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Front entrance ramp
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 10 stairs to reach property
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free wired internet
  • Phone

Food and drink

  • Meal delivery service
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Natura Spa has 2 treatment rooms including rooms for couples. Services include facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Foresta - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 250 for adults and MXN 150 for children
  • Airport shuttle service is offered for an extra charge of MXN 3600 per person (roundtrip)

Children & extra beds

  • Babysitting is available for an extra charge
  • Airport shuttle service for children up to age 11 costs MXN 3600 (roundtrip)
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Parking

  • Uncovered self parking is available for an extra charge
  • Uncovered extended parking costs MXN 500 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercedes Palenque
Hotel Villa Mercedes Palenque
Villa Mercedes Palenque
Mercedes Palenque Palenque
Hotel Villa Mercedes Palenque Hotel
Hotel Villa Mercedes Palenque Palenque
Hotel Villa Mercedes Palenque Hotel Palenque

Frequently asked questions

Does Hotel Villa Mercedes Palenque offer free cancellation for a full refund?

Yes, Hotel Villa Mercedes Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Mercedes Palenque?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 9:00 PM.

Are pets allowed at Hotel Villa Mercedes Palenque?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 29 lbs per pet. There's a charge of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Villa Mercedes Palenque?

Yes. Extended parking costs MXN 500 per day.

Is airport shuttle service offered by Hotel Villa Mercedes Palenque?

Yes, an airport shuttle is available. The charge is MXN 3600 per person roundtrip.

What are the check-in and check-out times at Hotel Villa Mercedes Palenque?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Hotel Villa Mercedes Palenque and nearby?

Hotel Villa Mercedes Palenque has 2 outdoor pools and a spa, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Villa Mercedes Palenque?

Yes, La Foresta offers alfresco dining, Mexican cuisine, and garden views.

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