Hotel Villa Mercedes Palenque

Property class: 3.5
Suburban hotel in Palenque with 2 outdoor pools and spa

Choose dates to view prices

Located in the entertainment district, Hotel Villa Mercedes Palenque is a great choice for a stay in Palenque. Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Breakfast available
  • Fitness center
  • Pool bar
  • Swim-up bar
  • Room service
  • Coffee shop/cafe
  • Babysitting
  • Conference center

For families (6)

  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace
$71 nightly
The total price is $79
Oct 4 - Oct 5
Total with taxes and fees

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Room Executive with View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room Executive with View

  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Room Deluxe with Garden View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Room Deluxe with Garden View

  • Garden view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite with Garden View

Premium bedding, in-room safe, blackout drapes, iron/ironing board

Suite with Garden View

  • Garden view
  • 290 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, and a window with curtains.

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room

A neatly made bed with a headboard, a bedside table with a lamp, and a window with a view of greenery.

Executive Room

  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a window with curtains.

Standard Twin Room

  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a chair, a window with curtains, and a framed picture on the wall.

Deluxe Room

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Double Room

A hotel room with two beds, each with a green and white bedspread, a nightstand with a phone, and wall-mounted lights.

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite

A hotel room with a bed, a nightstand, a lamp, a telephone, and a curtain.

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 586 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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Sep 24 - Sep 25
Total with taxes and fees
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About the neighborhood

Map
Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 3 min walk - 0.3 km
  • Palenque National Park - 5 min drive - 1.9 km
  • El Panchán - 8 min drive - 4.0 km
  • Palenque Archaeological Zone - 11 min drive - 4.4 km
  • Museo de Sitio Palenque - 11 min drive - 4.4 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪El Panchán - ‬20 min walk
  • ‪Bajlum Cocina Prehispánica fusión - ‬4 min walk
  • ‪pizzas exprés - ‬4 min drive
  • ‪Don Mucho's - ‬20 min walk
  • ‪Restaurante Maya Cañada - ‬5 min drive

About this property

Hotel Villa Mercedes Palenque

  • Located in the entertainment district, Hotel Villa Mercedes Palenque is a great choice for a stay in Palenque. Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.

At a glance

Hotel size

    • 92 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 11:00 PM to 5:30 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 29 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms

Parking

    • Secured uncovered onsite extended parking (MXN 500 per day)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Private dining
  • Free daily reception
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room
  • Conference center (23143 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • Built in 2008
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 2 outdoor pools
  • Full-service spa
  • Massage/treatment rooms
  • Vegetarian dining options
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • Double-glazed windows
  • Banquet hall
  • Reception hall
  • Outdoor furniture
  • Mediterranean architecture

Accessibility

  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 43
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Front entrance ramp
  • No elevator (single level property)
  • Well-lit path to entrance
  • Stair-free path to entrance
  • 10 stairs to reach property
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free wired internet
  • Phone

Food and drink

  • Meal delivery service
  • Dining table

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

The onsite spa has 2 treatment rooms including rooms for couples. Services include facials and body wraps. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a mud bath and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

La Foresta - Overlooking the garden, this restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 280 for adults and MXN 180 for children

Children & extra beds

  • Babysitting is available for an extra charge
  • Guests must contact this property in advance to reserve cribs/infant beds

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 600 per pet, per night

Parking

  • Uncovered extended parking costs MXN 500 per day

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM
  • Guests under 18 years old are not allowed in the fitness facility
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and outdoor lighting on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Mercedes Palenque

Hotel Villa Mercedes Palenque

Villa Mercedes Palenque

Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel

Hotel Villa Mercedes Palenque Palenque

Hotel Villa Mercedes Palenque Hotel Palenque

Frequently asked questions

Does Hotel Villa Mercedes Palenque offer free cancellation for a full refund?

Yes, Hotel Villa Mercedes Palenque does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Villa Mercedes Palenque?

Yes, there are 2 outdoor pools. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Hotel Villa Mercedes Palenque?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 29 lbs per pet. There's a charge of MXN 600 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel Villa Mercedes Palenque?

Yes. Extended parking costs MXN 500 per day.

What are the check-in and check-out times at Hotel Villa Mercedes Palenque?

Check-in start time: 3 PM; Check-in end time: 6:00 PM. Check-out time is noon.

What is there to do at Hotel Villa Mercedes Palenque and nearby?

Hotel Villa Mercedes Palenque has 2 outdoor pools and a spa, as well as a fitness center and a garden.

Are there restaurants at or near Hotel Villa Mercedes Palenque?

Yes, La Foresta offers alfresco dining, Mexican cuisine, and garden views.

What's the area around Hotel Villa Mercedes Palenque like?

Hotel Villa Mercedes Palenque is located a short 19-minute walk from Palenque National Park.

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