Hotel Villa Mercedes Palenque

Property class: 3.5
Suburban hotel in Palenque with 2 outdoor pools and spa

Choose dates to view prices

Located in the entertainment district, Hotel Villa Mercedes Palenque is a great choice for a stay in Palenque. Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
$82 nightly
The current price is $90 total
Total with taxes and fees
Nov 21 - Nov 22

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Double Room

A hotel room with two beds, a desk, and a window with curtains.

Deluxe Double Room

9.0 out of 10
Wonderful
(16 reviews)
  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Executive Room

A neatly made bed with a headboard, a bedside table with a lamp, and a window with a view of greenery.

Executive Room

  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Standard Twin Room

A hotel room with two beds, a desk, and a window with curtains.

Standard Twin Room

  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free wired internet

View all photos for Deluxe Room

A hotel room with a large bed, a desk with a chair, a window with curtains, and a framed picture on the wall.

Deluxe Room

9.8 out of 10
Exceptional
(16 reviews)
  • Garden view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Double Room

A hotel room with two beds, each with a green and white bedspread, a nightstand with a phone, and wall-mounted lights.

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 293 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free wired internet

View all photos for Suite

A hotel room with a bed, a nightstand, a lamp, a telephone, and a curtain.

Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 586 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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  • Pool
  • Spa
  • Free parking
  • Free WiFi
9.4 out of 10, Exceptional, 492 reviews
$91 nightly
The price is $108
Nov 9 - Nov 10
Total with taxes and fees
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About the neighborhood

Map
Km 2.9 Carretera Palenque-Ruinas, Palenque, CHIS, 29960

What's nearby

  • Aluxes Eco Park - 3 min walk - 0.3 km
  • Palenque National Park - 5 min drive - 1.9 km
  • El Panchán - 8 min drive - 4.0 km
  • Museo Del Textil - 10 min drive - 4.7 km
  • Palenque Archaeological Zone - 11 min drive - 4.4 km

Getting around

  • Palenque, Chiapas (PQM-Palenque Intl.) - 15 min drive

Restaurants

  • ‪El Panchán - ‬20 min walk
  • ‪Restaurante Maya Cañada - ‬5 min drive
  • ‪Bajlum Cocina Prehispánica fusión - ‬4 min walk
  • ‪Don Mucho's - ‬20 min walk
  • ‪pizzas exprés - ‬4 min drive

About this property

Hotel Villa Mercedes Palenque

  • Located in the entertainment district, Hotel Villa Mercedes Palenque is a great choice for a stay in Palenque. Guests can visit the spa to indulge in massages, body wraps, or facials, and Mexican cuisine is served at La Foresta, which is open for breakfast, lunch, and dinner. Other highlights at this Mediterranean hotel include 2 outdoor pools, a poolside bar, and a fitness center.

At a glance

CHECK-IN
3:00pm
CHECK-OUT
12:00pm

Hotel size

    • 92 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • This property enforces quiet hours from 11:00 PM to 5:30 AM
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets allowed (dogs only, 1 total, up to 29 lbs per pet)*
    • Service animals welcome
    • Specific rooms only. Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation; restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free wired internet access in rooms

Parking

    • Secured uncovered onsite extended parking (MXN 500 per day)
    • Wheelchair-accessible parking on site

Other information

    • Smoke-free property

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Reviews

Hotel Villa Mercedes Palenque Reviews

8.8

Excellent

9.2

Cleanliness

9.0

Location

8.6

Staff & service

9.0

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food with excellent service and a varied breakfast buffet. (13 reviews)
  • The pool area and surroundings are described as spectacular, lovely, great, very clean, and wonderful. (15 reviews)
  • Breakfast was great with a big variety and very good quality. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Room
Ruins
Ambience
Restaurant
Breakfast
Food
Location
Service staff

Reviews

Verified review

10/10 Exceptional

We weren’t here for long but our stay was amazing.. super clean, and the staff was super friendly and nice. The food was also.
Verified review

10/10 Exceptional

Palenque

We had a wonderful stay in Palenque! The grounds of the hotel are beautifully maintained and clean! The rooms are comfortable and clean! We enjoyed our stay!😊
Verified review

10/10 Exceptional

Clean and close to the Ruins and Alexus EcoPark

Staff was friendly and helpful with making our stay in Palenque a pleasant one. Close location to ruins (10 mins away by car) Alexus EcoPark is just a 5 min walk away and is must see!!
Palenque
Villa Mercedes pool
Palenque sunset
Verified review

8/10 Very good

Close to ruins. Beautiful pool
Verified review

10/10 Exceptional

Bar at pool is so nice just grab what you want get the bill at your seat and personal hammock is a nice touch
Verified review

10/10 Exceptional

The food at the restaurant is very good, reasonable prices, breakfast was also great, big variety from omelets to barbacoa. You could probably pay more by going out for food.
Verified review

10/10 Exceptional

Loved It - Wish We Had Stayed Longer

We loved this place! Definitely a return place for us. We were sad we were only there for one night - passing through Palenque. It’s a big property, with rooms spread out in many areas, and such a gem in the jungle. We will return.
Verified review

10/10 Exceptional

Check in was fast and friendly. The property is surrounded by the beautiful jungle. The area is very humid so you feel the humidity smell in the room as we arrived but it went away when we turned on the ac. We had a very pleasant stay in this hotel
Verified review

8/10 Very good

Clean and Friendly

nice size resort, friendly staff, good restaurant and pool. The spa is cheap rates and clean. You must pay for every meal and drink at the time of use. They dont bill the room so must pay all the time and tips are in cash.
Verified review

4/10 Fair

They gave me a room very far away and we had to walk in the heat, then I realized they had golf carts and they never offered me one, they didn't give us a welcome drink, the spa service was very mediocre, the pool was very full of people who I don't think were staying at the hotel and the guests who were in the next room were super noisy.
Verified review

8/10 Very good

I reserved two rooms with Expedia. For some reason a staff member did the check-in in one of the rooms before we got there. The lady in the front desk didn't know what happened and it took her a while to find out. She didn't provide much information to us and wasn't particularly kind. She never apologized for the delay with the check-in. We were tired and didn't appreciate the wait. Other than that we had a good stay in the hote.
Verified review

10/10 Exceptional

Todo excelente
Verified review

10/10 Exceptional

Very beautiful and quiet
Verified review

8/10 Very good

3 nights at Palenque
Verified review

8/10 Very good

It was convenient if you are going to the ruins or booking tours in the area…. Palenque isn’t much, but the the jungle like atmosphere is very unique…..
Verified review

10/10 Exceptional

I liked everything , It's amazing!
Verified review

6/10 Good

Breakfast in a hotel like this should have been included in already high price of the hotel.
Verified review

10/10 Exceptional

Great Location for Visiting Mayan Ruins

This property is in a lush, spacious setting, with well-maintained grounds. The staff is attentive and helpful. The rooms are clean and roomy, but the room decor needs to be improved with regional art. Breakfast was good; Dinner was average. Overall, this is an excellent place to stay in terms of location and atmosphere for a visit to the Mayan ruins of Palenque.
Verified review

8/10 Very good

Nice hotel, beautiful jungle view, fine pool - the food was not very good and there are not many other options. The hotel seemed quite empty when we where there, so it felt a little abandonded
Verified review

8/10 Very good

Everything was really excellent except the food soo bad.
Verified review

8/10 Very good

Quietly hotel, the tv in the room terrible.
Verified review

10/10 Exceptional

Na
Verified review

10/10 Exceptional

X
Verified review

10/10 Exceptional

Everything
Verified review

10/10 Exceptional

Did not have breakfast