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All properties in Medan, North Sumatra, Indonesia
1 room, 2 adults

JW Marriott Hotel Medan

5-star5 stars
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
Jalan Putri Hijau No. 10, Medan, North Sumatra, 20111, Indonesia

Luxury hotel with 3 restaurants, near Tjong A Fie's Mansion
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect Hotels.com® Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • I was in another country planning a return-trip to the USA, but when I saw…Mar 16, 2020
  • Best hotel in the city, next to the Mall, Train and Medan MerdekaFeb 10, 2020

JW Marriott Hotel Medan

from $49
  • Executive Room, 1 King Bed, Non Smoking (Executive Deluxe)
  • Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room, 1 King Bed, Non Smoking, City View
  • Room, 1 King Bed, Non Smoking, View
  • Executive Room, 1 Double Bed, Non Smoking
  • Deluxe Room, 2 Twin Beds, Non Smoking, City View
  • Room, 2 Twin Beds, Non Smoking, View

What’s around JW Marriott Hotel Medan

Landmarks

  • In Kesawan
  • Medan Mall - 19 min walk
  • Sun Plaza - 24 min walk
  • Tjong A Fie's Mansion - 16 min walk
  • University of North Sumatera - 3.6 mi / 5.7 km
  • Marian Shrine of Annai Velangkanni - 7.7 mi / 12.4 km

Getting around

  • Medan (KNO-Kuala Namu Intl.) - 48 min drive
  • Free area shuttle
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 287 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms (10-device limit)

Transportation

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Onsite valet parking (IDR 100000 per day)

  • Wheelchair-accessible parking on site

Offsite

  • Free area shuttle

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Full-service spa
  • Spa tub
  • Sauna
Working away
  • Business center
  • Meeting rooms
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Closed-captioned TV
  • Portable bathtub seat
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord
  • Visual fire alarm
  • Lever door handles
Languages Spoken
  • Chinese
  • Dutch
  • English
  • Indonesian
  • Malay

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa by JW Marriott Medan. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a steam room.

The spa is open daily.

Dining

Marriott Cafe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Jade Chinese Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner.

Prime Steak House - This steakhouse specializes in American cuisine and serves dinner only.

Marriott Gourmet - This coffee shop serves breakfast, lunch, dinner, and light fare.

JW Marriott Hotel Medan’s small print

Also known as

  • JW Marriott Hotel Medan
  • JW Marriott Medan
  • JW Medan
  • Marriott Hotel Medan
  • Medan JW Marriott Hotel
  • JW Marriott Hotel Medan Hotel
  • JW Marriott Hotel Medan Medan
  • JW Marriott Hotel Medan Hotel Medan

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Valet parking costs IDR 100000 per day

Rollaway beds are available for IDR 484000.0 per night

Buffet breakfast is offered for an extra charge of IDR 208000 for adults and IDR 103999 for children (approximately)

Airport shuttle service is offered for an extra charge of IDR 350000 per vehicle (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for JW Marriott Hotel Medan

  • Does JW Marriott Hotel Medan offer free cancellation for a full refund?
    Yes, JW Marriott Hotel Medan does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at JW Marriott Hotel Medan?
    This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitizer. Please note that this information has been provided by our partners.
  • Is parking offered on site at JW Marriott Hotel Medan?
    Yes, there's free self parking.
  • Is there a pool at JW Marriott Hotel Medan?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at JW Marriott Hotel Medan?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at JW Marriott Hotel Medan?
    You can check in from 3 PM - midnight. Check-out time is noon.
  • Are there restaurants at or near JW Marriott Hotel Medan?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Taipan Restaurant (3-min walk), Sari Laut Nelayan Seafood Restaurant (4-min walk), and Dae Bak Korean BBQ (9-min walk).
  • Is airport shuttle service offered by JW Marriott Hotel Medan?
    Yes, an airport shuttle is available. The charge is IDR 350000 per vehicle one-way.
  • What is there to do at JW Marriott Hotel Medan and nearby?
    JW Marriott Hotel Medan has a spa and an outdoor pool, as well as a 24-hour health club.

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Recent reviews

Superb 9.0 From 204 reviews

Exceptional 10.0
Excellent hotel, best choice in Medan, will use again as soon as I restore access to my Expedia account.
A'man, us1 night trip
Exceptional 10.0
Very nice hotel, good rooms, excellent security, lots of helpful staff
A'man, us1 night trip
Exceptional 10.0
Clean, quiet, secure and conveniently located. Staff are there to assist (except they never responded to my two emails, so better off calling if you need something in advance.)
Steve, us1 night trip
Exceptional 10.0
I think the property is about 11 years old so it may be in need of a refurb, particularly in the common areas. A bit run down or dull especially when compared to other JW's. Wifi is problematic. Strong signal but configuration means that some devices have problems. Otherwise great property with wonderfully friendly staff. Highly recommended.
derren, us2 night business trip
Very Good 8.0
Spacious , well lit and clean and fresh air Services at restaurant not too good . The configurations of the shower as part of the toilet area. The whole toilet is perpetually wet every time after a shower...
us2 night business trip
Exceptional 10.0
Great location. Great spa and gym such a good experience
us1 night trip with friends
Exceptional 10.0
Awesome
Best hotel in town
WILLSANE, us5 night trip with friends
Exceptional 10.0
High end hotel w very reasonable price
Allinger, us1 night family trip
Exceptional 10.0
Good Hotel Service.
Excellent! The room was large very comfortable. Staffs were friendly and helpful. I had my own breakfast, but I was charged for a glass of plain water with Rp60.000 and it puzzles me as shown on the attached photo...
Edwin, us1 night business trip
Exceptional 10.0
a very nice hotel, the front office is very helpful
naga, us1 night trip

JW Marriott Hotel Medan