Moon View Hotel

Photo gallery for Moon View Hotel

Primary image
Deluxe Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated
Deluxe Room, 1 King Bed, Lake View | Premium bedding, minibar, in-room safe, individually decorated
Standard Double Room | Premium bedding, minibar, in-room safe, individually decorated

Overview of Moon View Hotel

Moon View Hotel

3-star property
3-star hotel with 2 restaurants, near Hoan Kiem Lake

7.6/10 Good

12 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking
  • Air conditioning
Map
65 Cua Bac St., Ba Dinh District, Hanoi, 10000
Main amenities
  • Daily housekeeping
  • 2 restaurants and 2 bars/lounges
  • Rooftop terrace
  • Fitness centre
  • Room service
  • 2 coffee shops/cafes
  • Babysitting
  • Business centre
  • Airport shuttle
  • Train station pick-up service
  • 24-hour front desk
  • Coffee/tea in a common area
For families
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
  • Washer/dryer

Choose dates to view prices

About this area

What's nearby

  • In Ba Dinh
  • Hoan Kiem Lake - 23 min walk
  • St. Joseph's Cathedral - 12 min drive
  • Hanoi Opera House - 13 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 38 min drive
  • Hanoi Long Bien Station - 16 min walk
  • Hanoi Gia Lam Station - 22 min drive
  • Hanoi Railway Station - 25 min walk
  • Airport shuttle (surcharge)
  • Train station pickup (surcharge)

About this property

Moon View Hotel

3-star hotel in the heart of Ba Dinh
Consider a stay at Moon View Hotel and take advantage of free continental breakfast, a round-trip airport shuttle and a rooftop terrace. Enjoy Vietnamese cuisine and more at the two on-site restaurants. Stay connected with free in-room WiFi, and guests can find other amenities, such as 2 coffee shops/cafes and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Train station pick-up service, a front desk safe and tour/ticket information
  • Coffee/tea in the lobby, a porter/bellboy and express check-in
  • A lift, a gift shop and free newspapers
Room features
All 40 individually furnished rooms feature comforts, such as jetted bathtubs and premium bedding, as well as thoughtful touches, such as first-run films and climate-controlled air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, sofa beds and free cots/infant beds
  • Bathrooms with jetted baths and hydromassage showers
  • 32-inch plasma TVs with premium channels and first-run films
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Safety measures

Masks are required at the property
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 40 rooms
  • Arranged over 13 floors

Arriving/Leaving

  • Check-in time from 2 PM until midnight
  • Express check-in/out
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • No on-site parking

Transfers

  • Airport shuttle on request (available 24 hours a day)*
  • Train station pickup*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast each morning 6 AM–9:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • 2 coffee shops
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Babysitting (surcharge)
  • Children's menu

Working away

  • Business centre

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Umbrellas

Facilities

  • 1 building/tower
  • Built in 2012
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby
  • Fitness centre

Accessibility

  • Lift

Languages

  • English
  • Vietnamese

Room amenities

Be entertained

  • 32-inch plasma TV
  • Premium satellite channels
  • First-run films

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board (on request)
  • Washer and dryer

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Sofa bed
  • Premium bedding
  • Free cot/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Jetted bath
  • Shower/bath combination
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired Internet

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Moon view restaurant – This restaurant specialises in Vietnamese cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Japanese restaurant – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 400000 per vehicle (one-way)
  • Train station pick-up service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Guests are provided with hand sanitiser and masks are required in public areas.

Policies

This property accepts credit cards.

Also known as

Moon View Hotel Hanoi
Moon View Hotel
Moon View Hanoi
Moon View
Moon View Hotel Hotel
Moon View Hotel Hanoi
Moon View Hotel Hotel Hanoi

Frequently asked questions

Does Moon View Hotel offer free cancellation for a full refund?
Yes, Moon View Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Moon View Hotel?
This property confirms that disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Are pets allowed at Moon View Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Moon View Hotel?
Sorry, there's no on-site parking at Moon View Hotel.
Is an airport shuttle service offered by Moon View Hotel?
Yes, an airport shuttle is available. The charge is VND 400000 per vehicle one-way.
What are the check-in and check-out times at Moon View Hotel?
You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out are available.
What is there to do at Moon View Hotel and nearby?
Moon View Hotel has 2 bars and a fitness centre.
Are there restaurants at or near Moon View Hotel?
Yes, there are 2 on-site restaurants, featuring Vietnamese cuisine.
Does Moon View Hotel have rooms with private hot tubs?
Yes, each room has a jetted bath.
What's the area around Moon View Hotel like?
Moon View Hotel is in Ba Dinh, a short 14-minute walk from Dong Xuan Market and 18 minutes' walk from Hanoi Old City Gate.

Overall score and ratings

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Property conditions & facilities

6/10 Good

Moon View? the bare butt old man hanging laundry?
booked upper floor with "Lake View". Oblique Lake view, but still worth it. Upper floor better - less traffic noise. Breakfast sufficient - good coffee. Wifi box on each floor with good signal, multiple devices no extra. Bed mattress a bit hard, A/C was quite, but low water pressure on upper floor, and plumbing dripping in wall space.
Verified Hotels.com guest review

10/10 Exceptional

Great Hotel
I stayed at the Moonview for 8 nights recently on two separate occasions.. The staff were lovely, the room was clean and spacious. The view out of the room wasn't amazing. The second room I had looked into someone's house so I had to keep the curtains closed most of the time. Breakfast was brilliant and the views from the restaurant upstairs were amazing. Fabulous staff, nothing was too much trouble. I would definitely stay here again.
Verified Expedia guest review

2/10 Poor

Moon View
This is NOT a 3 star hotel. The photos online make it look a lot better than it actually is. The bed is hard to sleep on. The cleaning staff wakes guests up with their continuous loud talking and banging of doors. They serve breakfast cold. There is not enough hot water to shower. The bathtub is too high while the shower head is low, making showering ackward. Front desk staff wasn't very helpful when we asked for direction to take airport shuttle. Overall a bad experience, would not come back.
Verified Hotels.com guest review

8/10 Very good

Convenient Location
Nice Location & Courteous Staff
Verified Hotels.com guest review

10/10 Exceptional

Moonview 1 Hanoi.
I have stayed here twice now all the staff are wonderful and very helpful. They go out of their way to make sure you enjoy your stay with them and also Hanoi.
Verified Expedia guest review

4/10 Fair

You can do much better
On the plus side: Bro & Sis on Cua Bac Street is near Truc Bach Lake, an interesting and less touristy part of Hanoi. Rooms are large. Breakfast is included. The staff are friendly and helpful. On the negative side: at this price there are just too many better options near Truc Bach and certainly around Hanoi. The rooms are a bit dank, and with all that cheap Chinese furniture and fluorescent lighting just a little depressing. It appears this was an older hotel that was given a fresh coat of paint and not much else. Hallway carpets were dirty. My room stank of cigarette smoke. Breakfast was so-so. Eggs and pho made to order, but the rest of the buffet gave the appearance of being from last night's dinner.
Verified Hotels.com guest review

8/10 Very good

2-night trip
Verified Expedia guest review

8/10 Very good

Nice hotel close to markets and shops
I was travelling individually. I enjoyed walking around the town.
SALSA, 3-night trip
Verified Expedia guest review

8/10 Very good

ゆったり系にはお薦めです
ホテルはスタッフの対応もとても良いです。日本語を話せる方もいらっしゃいます。 お値段相応のホテルだと思います。 ただ旧市街方面を観光したい方にはちょっと遠いかもしれません。 日本人の駐在員の方が多く宿泊しているようです ごはんは食べてないのでわかりません
Verified Expedia guest review

8/10 Very good

Hyvä palvelu
Henkilökunta teki parhaansa viihtyäksemme.
Verified Hotels.com guest review