Puralã - Wool Valley Hotel & SPA

Property class: 4
Mountain hotel in Covilhã with spa and outdoor pool

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Enjoy your visit to Covilhã with a stay at Puralã - Wool Valley Hotel & SPA. You can visit the spa to indulge in massages, facials, or aromatherapy, and Portuguese cuisine is served at Restaurante Piornos, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free breakfast
  • Parking available
  • Free WiFi
$107 nightly
The current price is $114 total
Total with taxes and fees
Nov 5 - Nov 6

Room options

Available filters for rooms
Showing 6 of 6 rooms

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

Executive Double Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 3
  • 1 Double Bed

Executive Suite

  • Sleeps 2
  • 1 Double Bed

Executive Twin Room

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 3
  • 2 Twin Beds

Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Acesso À Variante - Serra Da Estrela, Covilhã, 6201-909

What's nearby

  • University of Beira Interior - 3 min drive - 1.9 km
  • Praca do Municipio - 5 min drive - 2.6 km
  • Igreja de Santa Maria - 5 min drive - 2.6 km
  • Ski resort of Serra da Estrela - 36 min drive - 24.6 km
  • Torre - 37 min drive - 25.4 km

Getting around

  • Porto Airport (OPO) - 165 min drive
  • Fundao Station - 18 min drive
  • Covilha Station - 20 min walk

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Rogeiro's Bar - ‬3 min drive
  • ‪Hamburgueria Da Baixa - ‬14 min walk
  • ‪Yokozo - ‬5 min walk
  • ‪Febica - ‬20 min walk

About this property

Puralã - Wool Valley Hotel & SPA

  • Enjoy your visit to Covilhã with a stay at Puralã - Wool Valley Hotel & SPA. You can visit the spa to indulge in massages, facials, or aromatherapy, and Portuguese cuisine is served at Restaurante Piornos, which is open for breakfast, lunch, and dinner. Other highlights include an indoor pool, an outdoor pool, and a bar/lounge.

At a glance

Hotel size

    • 100 rooms
    • Arranged over 4 floors

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Minimum check-in age: 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Onsite self parking (EUR 5 per day)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • Free offsite parking nearby

Other information

    • Designated smoking areas

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Reviews

Puralã - Wool Valley Hotel & SPA Reviews

9.0

Wonderful

9.4

Cleanliness

8.6

Location

9.2

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered excellent food, good prices, and attentive staff. (9 reviews)
  • The spa offered excellent services, including massages, with some guests highly rating their experiences. (6 reviews)
  • The pool was great, with a pleasant temperature and a good experience overall. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Breakfast
Service staff
Booking
Family friendly

Reviews

Verified review

10/10 Exceptional

Is an nice hotel for a small family vacations.
Verified review

10/10 Exceptional

Nice room and very good food in the restaurant
Verified review

8/10 Very good

The reception staff were very friendly. The pool was great although the hot tub was not very hot. The beds were comfortable in the rooms. The only thing we didn’t like was the breakfast as the hot food was not hot and the coffee machine was not working. Otherwise I would recommend this hotel.
Verified review

10/10 Exceptional

Excellent spa and friendly staff. The rooms and bathrooms were very comfortable. The breakfast buffet was very nice.
Verified review

8/10 Very good

Good breakfast
Verified review

10/10 Exceptional

Lovely clean rooms with helpful staff.
Verified review

10/10 Exceptional

All staff were amazing from our check in to bar service to dinner service. I had a massage which I would highly rate. Otavio and Bruno really stood out for us and went the extra mile. We thoroughly enjoyed our stay, very comfortable room and lots of lovely hotel facilities. We will definitely stay there again.
Verified review

10/10 Exceptional

This is a very nice hotel with a fabulous breakfast! A really nice variety of quality foods at breakfast. All of it good. Parking is free and easy to find a spot even though the hotel was busy. Beds were comfortable. We enjoyed staying here and would again!
Verified review

10/10 Exceptional

As a Stop on the way home……..

……this was a great find! Although we were not able to visit the town, the hotel was very conveniently placed and the staff were very friendly and helpful. It made us want to return and explore for longer.
Verified review

8/10 Very good

We have stayed at this hotel a few times before overall very nice facilities. Very good upkeep rooms are spacious bathrooms, very modern and quality bed linens cozy however, mattress a bit rigid ,the service is friendly. The dining room staff is not very knowledgable and very green.
Verified review

10/10 Exceptional

Nice little mountain spa hotel

I was using the hotel to break up a long drive from Santander to Lisbon. Arriving in the late evening, I feared the kitchen would be closed by the time I arrived. But the gentleman who checked me in quickly took me to the bar where they made me a toasted sandwich while I put my things in my room, which I greatly appreciated. The room was extremely comfortable, breakfast was good, and the little touches of wool and wool related paraphernalia were a nice touch. I didn't get to use the pool, but I'd definitely come back.
Verified review

6/10 Good

Didn’t start well when receptionist insisted I had prepaid and need to pay again. Still took several minutes after giving them a printed copy of my reservation. When they realised it was their error they were very apologetic but it was still awkward particularly with a big queue building up behind me. Pool facilities great. Bar lovely and bar staff take huge pride, rightly, in their cocktails but service was so slow. An hour to get a beer ordered when sat down for food. Often 20 mins directly at the bar. Tip…order 2 drinks each.
Verified review

10/10 Exceptional

Everything was great, but the hour-long massages cost too much. Breakfast was outstanding. Front desk was very helpful. Rooms were compfy.
Verified review

10/10 Exceptional

Wonderful service - a truly relaxing atmosphere - Great food.
Verified review

10/10 Exceptional

This Spa Hotel is lovely, with excellent meals, wonderful pools, well appointed rooms and friendly staff.
Verified review

10/10 Exceptional

Great breakfast and starts at a good time.
Verified review

10/10 Exceptional

B
Verified review

10/10 Exceptional

Great value luxury

Fantastic value, luxury feel, great service, fantastic breakfast. Nice pool and steam room. Whilst it’s not the most picturesque location in the Serras, it’s a fanatastic luxurious base.
Verified review

10/10 Exceptional

A bit outside the city center but close to the University Medical Center
Verified review

6/10 Good

Moved room 4x during our stay at this hotel due to airconditioning and ventilation. Front desk staff seemed indifferent but did make an effort to help and even upgrade our room. Will be looking at other places to stay next time we are in this area.
Verified review

4/10 Fair

Nickel and dime you $4 euros for a shower cap or can't use the pool, service for lunch in bar area poor, always had to find server and ask.front desk a little rude during check in. This is my last night here and I am glad to leave but the city is very nice.
Verified review

6/10 Good

Dont expect perfection

No printed bar menu said the staff because of their devotion to eco matters. I found one on the bar but was not allowed to take it away. We did not eat there that evening.
Verified review

4/10 Fair

So I rated it poorly because of check in staff. I had 2 rooms booked at same time but unfortunately a mistake was made with one of reservations and stated only one person. The staff was very nasty about it and made me pay $40 euros extra even though I showed them that rooms were booked at same time and it was a mistake. And also went on Expedia and showed them the room rate for that same day was half priced. What a nasty handling of this situation. I will NOT stay again ( and I go here twice a year since I have family there) . The rooms were nice and breakfast was very nice. The stay left a terrible taste in our mouths.
Verified review

4/10 Fair

So the reason for my poor with you is that check and staff was very and accommodating to us. I had two rooms for two people each except that was a mistake made with one of the reservations in one room and it only stated there was one person. They made me pay 40 extra Euros For the second person even though I pointed out was the same price as the other room I booked and if I went online that they the hotel room same room was for half price. The customer service sucked. That’s just left a bad taste in our mouths. There are quite a few other options that are nice in town and I will not stay there again even though I do visit quite frequently since I have family in the area.
Verified review

8/10 Very good

Le séjour a été bien dans l’ensemble mais certaines prestations n’étaient pas forcément accessibles tel que le jacuzzi et la piscine intérieure ( car il fallait porter un bonnet qui coutait 4 euros) et que pour la piscine extérieure il n’en fallait pas. Un peu déçu de ne pas avoir pu profiter de cette prestation.