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Hostal Alcazar

3.5 star property
Natales hostal with restaurant and bar/lounge

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Photo gallery for Hostal Alcazar

Lobby
Reception
Premium bedding, Tempur-Pedic beds, in-room safe, individually decorated
Front of property
Front of property
Enjoy your visit to Natales with a stay at Hostal Alcazar . For a bite to eat, guests can check out Restaurant alcazar, which serves pizza and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.

Reviews

7.6 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Laundry facilities
  • Non-smoking
  • Free breakfast

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • Coffee/tea in a common area
  • Computer station
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate dining area
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 2 of 2 rooms

Double Room, Non Smoking, Housekeeping

Highlights

Separate dining area
Individually decorated
Heating
TV
Renovated in 2016
Tempur-Pedic bed
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 Double Bed

Twin Room, Non Smoking

Highlights

Separate dining area
Individually decorated
Heating
TV
Renovated in 2016
Tempur-Pedic bed
Premium bedding
Hair dryer
  • Sleeps 2
  • 2 Twin Beds
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About the neighborhood

Map
Manuel Balmaceda 722, Natales, Magallanes, 6160000

What's nearby

  • Plaza de Armas - 15 min walk - 1.3 km
  • History Museum - 16 min walk - 1.4 km
  • Puerto Natales Casino - 20 min walk - 1.7 km
  • Costanera - 3 min drive - 2.1 km
  • Mirador Cerro Dorotea - 3 min drive - 2.4 km

Getting around

  • Puerto Natales (PNT-Teniente J. Gallardo) - 22 min drive
  • Punta Arenas (PUQ-Carlos Ibanez Del Campo Intl.) - 112.3 miles/180.7 km
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪La Picada de Carlitos - ‬12 min walk
  • ‪Yume - ‬7 min walk
  • ‪Last Hope Distillery - ‬8 min walk
  • ‪El Brisket - ‬14 min walk
  • ‪Café Melissa - ‬14 min walk

About this property

Hostal Alcazar

Enjoy your visit to Natales with a stay at Hostal Alcazar . For a bite to eat, guests can check out Restaurant alcazar, which serves pizza and is open for breakfast, lunch, and dinner. Other highlights include a bar/lounge and a snack bar/deli.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 15 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 1:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 6:00 AM - midnight
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired internet access in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Free offsite parking within 3 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property
    • No alcohol allowed onsite
    • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Free continental breakfast each morning 7:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2004
  • Safe-deposit box at front desk
  • Reception hall
  • Traditional architecture

Accessibility

  • Handrails in stairways
  • Stairway handrail height (inches): 10
  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • Television
  • Premium cable channels

Home comfort

  • Window screens

Sleep well

  • Turndown service
  • Premium bedding
  • Tempur-Pedic mattress

What to enjoy

  • Individually decorated
  • Separate dining area

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
  • Free local calls

Food and drink

  • Meal delivery service

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant alcazar - This family restaurant specializes in pizza and serves breakfast, lunch, and dinner. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

Optional extras

  • Airport shuttle service is offered for an extra charge of CLP 16.000 per vehicle (roundtrip)
  • Area shuttle service is offered for an extra charge

Renovations and closures

This property is closed from May 15 2025 to May 14 2027 (dates subject to change).

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Only registered guests are allowed in the guestrooms.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts major credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Alcázar Hotel Puerto Natales
Alcázar Puerto Natales
Hostal Alcazar Hostel Puerto Natales
Hostal Alcazar Hostel
Hostal Alcazar Puerto Natales
Hostal Alcazar Natales
Alcazar Natales
Hostal Alcazar Puerto Natales
Alcazar Hotel Puerto Natales
Chile
Aisen Region
Hostal Alcazar Hostal
Hostal Alcazar Natales
Alcazar Hotel Puerto Natales
Hostal Alcazar Puerto Natales
Hostal Alcazar Hostal Natales

Frequently asked questions

Is Hostal Alcazar currently open?

This property is closed from May 15 2025 to May 14 2027 (dates subject to change).

Does Hostal Alcazar offer free cancellation for a full refund?

Yes, Hostal Alcazar does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hostal Alcazar ?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hostal Alcazar ?

Yes. Parking spots may be limited.

Is airport shuttle service offered by Hostal Alcazar ?

Yes, an airport shuttle is available. The charge is CLP 16.000 per vehicle roundtrip.

What are the check-in and check-out times at Hostal Alcazar ?

Check-in start time: 1:00 PM; Check-in end time: midnight. Check-out time is noon.

Is there an onsite casino at Hostal Alcazar ?

No, this hostal doesn't have a casino, but Puerto Natales Casino (19-min walk) is nearby.

Are there restaurants at or near Hostal Alcazar ?

Yes, Restaurant alcazar offers pizza.

What's the area around Hostal Alcazar like?

Hostal Alcazar is in the heart of Natales, a short 19-minute walk from Puerto Natales Casino and 15 minutes' walk from Plaza de Armas.

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Hostal Alcazar Reviews

Reviews

7.6

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

8/10 Very good

Simple, clean place close to the bus station

Nice, simple, clean place close to the bus station. Very basic breakfast included.
Pamela, 1-night trip

8/10 Very good

Lars, 2-night trip

10/10 Exceptional

Check in was great and the property was located 5 minutes from the bus termial. Bonus was the restaurant on the ground floor, which came in super handy when I checked in at 22:00. Thanks team :)
Mike, 1-night trip

6/10 Good

Thin wall. Fortunately, I had ear plugs.
Christopher, 3-night trip

8/10 Very good

eut mieux faire.

petit déjeuner moyen. wifi difficile. chambre au bout d'un labyrinthe.
MARTINE, 3-night trip

10/10 Exceptional

Super pobyt

Super hostel ze wspaniałą i uczynną obsługą.
Piotr, 2-night trip

8/10 Very good

Classic hostel stay, located over a pizza parlor

Hostal Alcazar was exactly what we needed to be, and then a little more. Pros: We had our own bathroom, breakfast was included, and we felt safe. Cons: It was located over a pizza parlor, so it was extra warm at night (this could also be a pro, depending on who you are), and it was located pretty far from downtown. Over all, this was a good experience, and I would recommend it to people looking for an affordable stay in Puerto Natales.
Jonathan, 2-night trip

10/10 Exceptional

1-night trip

4/10 Fair

1-night trip

10/10 Exceptional

3-night trip

8/10 Very good

Hostel ok maar de buurt was niets te beleven

Carl, 2-night trip

6/10 Good

Etwas unprofessionelles Familienunternehmen, grosse Zimmer, alles sehr sauber, das Personal freundlich , hilfsbereit... Im Haus ist es allerdings sehr laut und hellhoerig ( Fernseher, Musik im Restaurant laufen die ganze Nacht!!!!!!! Nicht zwingend zu empfehlen - fuer den Preis gibt es sicher etwas ruhigeres.
Susanne, 5-night trip

10/10 Exceptional

Nice stay

Good value and great location near the bus station. The staff was very nice and helpful and the rooms were clean.
Jason, 1-night trip

8/10 Very good

Amy, 2-night trip

10/10 Exceptional

I had trouble with my credit card, the staff were fantastic whilst i sorted it out. The rooms are clean, spacious, and the property is in walking distance to the main shopping area. The restaurant is also fantastic! Highly recommend!
1-night trip

6/10 Good

Comodo. Non troppo lontano dal centro e vicino alla stazione dei bus
1-night trip

6/10 Good

1-night trip

6/10 Good

Bom, mas comida cara no local.

O local é perto da estação de ônibus, mas longe da parte movimentada da cidade, restaurantes e mercado. O preço da comida no local é 1/3 maior do que em outras localidades da cidade.
Nícolas, 1-night trip

8/10 Very good

Jordan, 2-night trip

8/10 Very good

A stop before and after Torres Del Paine

I picked the location as it was close to the bus station and it was my starting point for Torres Del Paine. They had English speaking staff and a restaurant with good food that was open late. Puerto Natales is small, so it was only a 10-20 minute walk to get to most places. A laundromat next door was very helpful when I returned to stay an extra night after finishing my trekking in the park. The hotel also stores an extra bag for me while i was gone for several days hiking. The rooms are basic, but fine. The showers could be updated, but they had hot water so I was happy.
Craig, 1-night trip

10/10 Exceptional

All staff is very friendly and helpful. Will do almost anything to make your trip everything you want. Truly excellent restaurant on site. Great wine and food. One of best restaurants in town. Puerto Natales was very windy some days and pretty cold also a few days. But I like that. Go for the experience.
Robert, 5-night trip

6/10 Good

Good for one night

This is more like a bed & breakfast than a hostel as there are no cooking facilities or common sitting area. The bedroom and bathroom were fine, although a little small. Breakfast was limited.
Simon, 2-night trip

6/10 Good

The national park was stunning. 80km/h winds put us off trekking so we took a tour which was a great decision. Fantastic view points and good info. The hostel was ok however the atmosphere from the staff was not that friendly, the decor was tired (a little diy effort would make a hugh difference) and everything seemed to be rationed.
Gary, 2-night trip

10/10 Exceptional

2-night trip

10/10 Exceptional

This hostal was really made by the people. They are extremely helpful and mindful about their guests. The hostal has a restaurant and laundromat next door. The only thing I'd say is that if you're looking to save money by buying your own food/alcohol/washing clothes in the bathroom that they do not allow any of that.
4-night trip