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The Palms Hotel

3.0 star property
Victorian guesthouse with outdoor pool, near Duval Street

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Photo gallery for The Palms Hotel

Property grounds
Front of property
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen
Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102) | Private kitchen
Deluxe King Room (Not Pet Friendly)
Nestled near Duval Street, The Palms Hotel offers an inviting escape with a continental breakfast, poolside bar, and lush garden. Relax by the outdoor pool or take advantage of bike rentals to explore nearby South Beach. Previous guests have praised the delicious breakfast and helpful staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Coffee/tea in a common area
  • Air conditioning
  • Garden
  • Computer station
  • Front desk safe
  • Microwave in a common area
  • Multilingual staff

Feel at home (6)

  • Cable/satellite TV service
  • Garden
  • Daily housekeeping
  • Gas grill(s)
  • Limited on-site parking
  • Outdoor swimming pools

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

Standard Room, 2 Double Beds, Nonsmoking, Private Bathroom

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 4
  • 2 Double Beds

View all photos for Cottage Suite 138

Cottage Suite 138

Cottage Suite 138

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Sofa bed
Ceiling fan
2 bedrooms
Private bathroom
2 bathrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Sofa Bed

View all photos for Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

Palms Villa (Not Pet Friendly)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - queen
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

Two Queen Beds Second Floor (Not Pet Friendly)

8.0 out of 10
Very good
(9 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

Junior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Private Bathroom (Room 102)

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Sofa bed - twin
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

Two Queen Beds Private Bathroom Across Hallway (Not Pet Friendly)

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Detached private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

Deluxe King Room (Not Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 3
  • 1 King Bed

View all photos for Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

Bi-Level Suite (Not Pet Friendly)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Microwave
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds OR 1 Single Futon

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

Standard Room, 1 Queen Bed, Non Smoking, Private Bathroom

8.2 out of 10
Very good
(36 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

Standard Room, 1 King Bed, Non Smoking, Private Bathroom

8.8 out of 10
Excellent
(66 reviews)

Highlights

Air conditioning
Free cots/infant beds
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
Pet friendly
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

Petite Queen Room (Not Pet Friendly)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Mini-fridge
Flat-screen TV
Ceiling fan
Private bathroom
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

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About the area

Map
820 White St, Key West, FL, 33040

What's nearby

  • Duval Street - 14 min walk - 1.2 km
  • Ernest Hemingway Home and Museum - 15 min walk - 1.3 km
  • Southernmost Point - 17 min walk - 1.5 km
  • Mallory Square - 4 min drive - 2.0 km
  • Smathers Beach - 4 min drive - 2.3 km

Getting around

  • Key West, FL (EYW-Key West Intl.) - 8 min drive

Restaurants

  • ‪Pepe's Cafe - ‬15 min walk
  • ‪Sandy's Cafe - ‬3 min walk
  • ‪Off the Hook Grill - ‬13 min walk
  • ‪El Siboney Restaurant - ‬10 min walk
  • ‪Dante's Key West - ‬14 min walk

About this property

The Palms Hotel

When you stay at The Palms Hotel, you'll be within a 15-minute walk of Duval Street and Ernest Hemingway Home and Museum. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. Other highlights at this Victorian guest house include a poolside bar and a garden. The pool and helpful staff get great marks from fellow travellers.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 32 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 21
    • Check-out time is 11 AM

Special check-in instructions

    • The front desk is open daily from 8:30 AM - 9:00 PM
    • Front desk staffed during limited hours

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 45 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised

Internet

    • Free WiFi in public areas

Parking

    • On-site parking is limited
    • Free off-site parking within 300 ft
    • Street parking available
LOB_HOTELS

Property amenities

Food and drink

  • Free continental breakfast each morning 8 AM–10:30 AM
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Gas grills
  • Shared microwave

What to do

  • Beach nearby
  • Ecotours nearby
  • Kayaking nearby
  • Scuba-diving nearby
  • Scooter/moped hire nearby

Working away

  • Computer station

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Pool loungers
  • Pool umbrellas

Facilities

  • 4 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • Victorian architecture
ROOM

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Alarm clock
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Food and drink

  • Mini fridge

More

  • Daily housekeeping
STAR_OUTLINE

Special features

Dining

Papa Jack's Tiki Bar – On-site bar.
MONETIZATION_ON

Fees & policies

Refundable deposits

  • Easter holidays deposit: USD 150.00 per stay for guests under 25 years old staying between 01 February to 16 April

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 55 per pet (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher and a smoke detector on-site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Palms Hotel Key West
Palms Key West
Palms Hotel Key West
The Palms Hotel- Key West Hotel Key West
The Palms Hotel Key West
The Palms Hotel Guesthouse
The Palms Hotel Guesthouse Key West
HELP_OUTLINE

Frequently asked questions

Is there a pool at The Palms Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at The Palms Hotel?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 45 kg per pet. There's a charge of USD 55 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Palms Hotel?

Yes. Parking spaces may be limited.

What are the check-in and check-out times at The Palms Hotel?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is 11 AM.

What is there to do at The Palms Hotel and nearby?

Have fun with nearby activities such as boat tours, kayaking and scuba-diving. Additional recreation nearby includes ecotours. Enjoy a swim in the outdoor pool or use the guest house's other amenities, which include a picnic area and a garden.

What's the area around The Palms Hotel like?

The Palms Hotel is in Old Town Key West, a short 8-minute drive from Key West, FL (EYW-Key West Intl.) and 12 minutes' walk from Duval Street. Travellers say that this guest house is in a good location.

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The Palms Hotel Reviews

Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Parking
Shower
Bed
Biking
Bar
Bathroom

What guests liked

  • The pool area was clean, refreshing, and offered a great happy hour experience. (39 reviews)
  • Breakfast offered a nice selection with fresh fruit and a variety of options. (47 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Wonderful property and stay
Karen, 2-night trip

10/10 Exceptional

Great little hotel, more like a bed and breakfast. Staff was nice and helpful, breakfast had some hot options, room was perfect for 4 people. Will come back again
Luis, 2-night trip

10/10 Exceptional

This is a no-frills place to stay in the keys that is comfortable and enjoyable
Charles, 2-night trip

10/10 Exceptional

The hotel is perfect! I love the old Victorian style home. The hotel is well maintained. If I ever get back to Key West, I would definitely stay here again.
Gwen, 1-night trip

10/10 Exceptional

Very accommodating
James, 1-night trip

10/10 Exceptional

hotel was pleasantly peaceful , clean and the staff was very helpful and friendly. will definately recomend to others.
Henry, 1-night trip

10/10 Exceptional

Great Stay

Check in was seamless. One flight up of stairs to room; no elevator. It was a quiet area. The hotel pool was nice.
Cheryl, 4-night trip

6/10 Good

The hotel walked us next door because our room had isssues. It was decent but not great.
Dana, 1-night trip

8/10 Very good

Old property which is charming. Well maintained, paint looks fresh. Off site parking can be challenging for physically challenged. One handicapped stall on site. Very few for able bodied. Breakfast does not start until 8am.
Warren, 3-night trip

6/10 Good

This is an older property in the area of Key West consisting of homes built in the 1800's. Therefore, rooms are very small, luckily our room had a mini split A/C plus ceiling fan so I was able to maintain a comfortable temperature in the room. I was disappointed in the breakfast as it wasn't available until 8am and the coffee was terrible. Parking was difficult to find.
Donna, 3-night trip

10/10 Exceptional

What a quaint place to stay. Highly recommend this property for anyone ravelling to Key West. Close to everything, clean, great breakfast and quiet area
randy, 1-night trip

8/10 Very good

Peaceful setting

We enjoyed the peaceful neighborhood where the hotel was located. It was a short bike ride to the action of Duval St. The breakfast and sitting around the pool were great. Rooms were on the small side but comfortable.
anastasia, 3-night trip

10/10 Exceptional

Old key west

Very charming room
Marie, 2-night trip

10/10 Exceptional

The pool area was wonderful and it had the vibe of key west, quiet street lovely staff and the room was absolutely perfect. Lots of light and great a/c. We were above the office with 2 beds. Will definitely stay again.
Elizabeth, 1-night trip

10/10 Exceptional

Wonderful place.
Amber, 3-night trip

8/10 Very good

Nice stay, but...

Check in was very smooth and staff was very helpful. The room was small but comfortable. It was a challenge to find enough available electric outlets for our charging needs. The outlet in the bathroom was connected to the light switch - it was not "hot" when the bathroom light was turned off, so we could not use the nightlight we brought with us. The floor of the shower was slanted toward the drain and got quite slick when wet, resulting in a potential fall hazard (there wa not a rubber bathmat). Breakfast didn't start until 8a, but had quite a variety of items to chose from. Parking is a challenge in the area. Overall, we had a nice stay.
Pamela, 2-night trip

8/10 Very good

Good location

Check-in was great, very friendly young ladies and helped us witha map and helped us find things. Room was fine, hard to take luggage up old stairs.
2-night trip

10/10 Exceptional

An excellent location, clean, lovely pool, super overall!
Timothy, 1-night trip

8/10 Very good

Nice hotel, but the room was never dark at night - really could use some blackout curtains. Also the window AC unit was incredibly noisy and right next to the head of the bed, so I got very little quality sleep. Also the bird cage is charming, but who thought it was a good idea to keep a bunch of chirping birds right next to a bedroom? Breakfast is standard budget hotel breakfast - nice that it’s available till 10am.
Wesley, 2-night trip

10/10 Exceptional

The hotel was great, room was a little small but it's in a historic building, they did good with available space.
michael a, 2-night trip

10/10 Exceptional

Very Nice. Cute and Clean. Will definitely stay again.
Robin, 3-night trip

10/10 Exceptional

Nice old fashion charm.
Anne, 1-night trip

10/10 Exceptional

The employees were very informative. Great location.
Paula, 1-night trip

8/10 Very good

Great central location with clean updated rooms
Kelly, 4-night trip

8/10 Very good

Delightful historic hotel! Great location for walking to various locations on Key West! Staff kept everything very clean!
Sally, 7-night trip