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Pullman Zamzam Madina

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Reviews

9.0 out of 10
Wonderful

Steps from the Prophet’s Mosque calm

Pullman Zamzam Madina is built for pilgrims who want convenience without the noise, pairing a calm, orderly atmosphere with a central Madinah address. Days start in an elegant lobby with premium Arabic coffee and Madina dates, then continue between prayer, rest, and easy access to the mosque area. Rooms and suites keep things quiet with soundproof windows and a clean blend of modern Arabic and French style.

  • Prophet’s Mosque access

    About 150 to 200 meters away, with a brief 3 to 5-minute walk to prayers.

  • Dining with a view

    Four venues cover buffets, à la carte options, and café moments across the day.

  • Rooftop Horizon restaurant

    All-day buffet and Mediterranean à la carte, plus mosque and city views.
$90 nightly
The total price is $108
Aug 8 - Aug 9
Total with taxes and fees

Amenities

  • Dedicated shuttle drops near the Ladies’ Gate
  • 24-hour fitness center for any schedule
  • In-room dining anytime, with kids’ corner
  • In-room Qur’an and prayer rug provided
  • Rainfall showerheads plus plush bathrobes
  • On-site paid indoor parking for drivers
These property details are summarized by AI

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Classic Room, 3 Twin Beds (Without view)

Classic Room, 3 Twin Beds (Without view) | Premium bedding, in-room safe, desk, laptop workspace

Classic Room, 3 Twin Beds (Without view)

8.6 out of 10
Excellent
(46 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

View all photos for Superior Room, City View (4 Twin Beds)

Superior Room, City View (4 Twin Beds) | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, City View (4 Twin Beds)

8.8 out of 10
Excellent
(41 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Panoramic Haram View)

A hotel room with a large bed, a chair, a small table, and a view of a cityscape with buildings and mountains.

Deluxe Room, 1 King Bed (Panoramic Haram View)

7.6 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, Accessible, City View

A hotel room with two beds, a bedside table, a lamp, a window with curtains, and a decorative wall piece.

Superior Room, 2 Twin Beds, Accessible, City View

8.4 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Classic Room (Without View)

Premium bedding, in-room safe, desk, laptop workspace

Classic Room (Without View)

9.6 out of 10
Exceptional
(20 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed, City View

Deluxe Suite, 1 King Bed, City View | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Executive Suite, 1 Double Bed, City View

A hotel room with a large arched window, a bed, a desk, a chair, and a lamp.

Executive Suite, 1 Double Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed (Haram View)

A hotel room with two beds, a nightstand, a framed calligraphy piece, a window with a view, and a patterned carpet.

Executive Suite, 1 King Bed (Haram View)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 5
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom, City View

A hotel room with a sofa, a coffee table, a TV, and a view of the city.

Junior Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (Panoramic Haram View)

A hotel room with a sofa, a coffee table, a TV, and a view of the city.

Junior Suite, 1 Bedroom (Panoramic Haram View)

  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 Bedroom (No View)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom (No View)

7.8 out of 10
Good
(9 reviews)
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 1 King Bed, City View

A hotel room with a large arched window, a bed, a desk, a chair, and a lamp.

Superior Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(17 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Superior Room, 2 Twin Beds, City View

A hotel room with two beds, a desk, a chair, a lamp, and a view of the cityscape.

Superior Room, 2 Twin Beds, City View

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Room, 1 King Bed (Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed (Haram View)

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Twin Beds (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds (Panoramic Haram View)

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Royal Suite, 1 Double Bed (Haram View)

Royal Suite, 1 Double Bed (Haram View) | Premium bedding, in-room safe, desk, laptop workspace

Royal Suite, 1 Double Bed (Haram View)

  • Sleeps 7
  • 1 Double Bed
  • Free WiFi

View all photos for Executive Suite, 1 King Bed (Panoramic Haram View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed (Panoramic Haram View)

  • Sleeps 5
  • 1 King Bed
  • Free WiFi

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Total with taxes and fees
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About the neighborhood

Map
Amr Bin Al Gmoh Street, Madinah, 41499

What's nearby

  • Al-Safiya Museum and Garden - 1 min walk - 0.1 km
  • Bilal Ibn Rabah Mosque - 5 min walk - 0.5 km
  • Al-Baqi Cemetery - 5 min walk - 0.5 km
  • Prophet's Mosque - 7 min walk - 0.6 km
  • The Green Dome - 7 min walk - 0.6 km

Getting around

  • Madinah (MED-Prince Mohammad Bin Abdulaziz) - 20 min drive
  • Madinah Station - 14 min drive

Restaurants

  • ‪Albaik البيك - ‬9 min walk
  • ‪بارنز - واجهة قباء - ‬9 min walk
  • ‪كباب محمود | Mahmood Kebab - ‬1 min walk
  • ‪Al Rawdah Restaurant - ‬4 min walk
  • ‪Islamabad Restaurant | مطعم إسلام أباد - ‬5 min walk

About this property

Pullman Zamzam Madina

  • When you stay at Pullman Zamzam Madina, you'll be just a 5-minute drive from Prophet's Mosque and Quba Mosque. For a bite to eat, guests can check out The Horizon, one of 4 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 835 rooms
    • Arranged over 10 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
    • Express check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
    • Couples wishing to share a room must provide proof of marriage
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking available only on request
    • Onsite self parking (SAR 70 per day; includes in/out privileges)
    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 4 restaurants
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's menu

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • Built in 2015
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Annual offsets purchased for at least 10% of carbon footprint
  • Some profits reinvested in community and sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Reception hall

Accessibility

  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Pillow menu
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping (surcharge)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Energy-saving switches
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only

Special features

Dining

The Horizon - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Reservations are required. Open daily.
Al Mandara - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Open 24 hours. Reservations are required. Open daily.
Acacia - This family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Al-Sukkaria - This café specializes in international cuisine.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately SAR 86 for adults and SAR 43 for children
  • Early check-in can be arranged for an extra charge of 100 percent of room rate (subject to availability)
  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for SAR 150.0 per night

Parking

  • Self parking costs SAR 70 per day with in/out privileges
  • Guests must contact this property in advance to reserve onsite parking

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10001808

Also known as

Pullman Zamzam Madina opening December 2015 Hotel Medina
Pullman Zamzam Madina opening December 2015 Hotel
Pullman Zamzam Madina opening December 2015 Medina
Pullman Zamzam Madina opening December 2015
Pullman Zamzam Madina Hotel Medina
Pullman Zamzam Madina Medina
Pullman Zamzam Madina
Pullman Zamzam Madina Al Madinah/Medina
Pullman Zamzam Madina Hotel
Pullman Zamzam Madina Madinah
Pullman Zamzam Madina Hotel Madinah

Frequently asked questions

Does Pullman Zamzam Madina offer free cancellation for a full refund?

Yes, Pullman Zamzam Madina does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Pullman Zamzam Madina?

Sorry, pets aren't allowed.

Is parking offered on site at Pullman Zamzam Madina?

Yes. Self parking costs SAR 70 per day. Parking spots may be limited.

What are the check-in and check-out times at Pullman Zamzam Madina?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. There's a 100% charge for early check-in (subject to availability). Check-out time is noon. Express check-in is available.

Are there restaurants at or near Pullman Zamzam Madina?

Yes, there are 4 onsite restaurants, featuring international cuisine.

What's the area around Pullman Zamzam Madina like?

Pullman Zamzam Madina is in Madinah City Center, a short 6-minute walk from Prophet's Mosque and 6 minutes' walk from The Green Dome. Travelers love the hotel's prime location.

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Reviews

Pullman Zamzam Madina Reviews

9.0

Wonderful

9.0

Cleanliness

9.0

Amenities

9.0

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, with a wide selection of dishes and options. (69 reviews)
  • The restaurant offered a delicious and wide variety of options, with excellent service and a good value for breakfast and dinner. (32 reviews)
  • The airport shuttle service was very good, frequently and on time, making it convenient for guests. (7 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Location
Breakfast
Food
Lobby
View
Room service
Amenities
Mosques

Reviews

Verified

10/10 Exceptional

This is the best hotel to stay near Madinah Haram. Walkable distance . Professional staff.
Afiya, 1-night trip
Verified

10/10 Exceptional

Very clean and spacious rooms. Helpful staff. All the amenities were close by. Taxi's are right outside if you need. Will definitely use again.
Mr Mohammed T, 15-night trip
Verified

10/10 Exceptional

Very smooth check in process and very helpful staff...upgraded to junior suit and cool with late check in. Delicious breakfast with Haram View. 100% recommended
Sheikh Hamid, 3-night trip
Verified

10/10 Exceptional

Great hotel, excellent location.
Khurram, 3-night trip
Verified

10/10 Exceptional

It had been an amazing time at Pulman Zamzam. Nice and spacious room with a spectacular city view on 10th floor felt like home away from home. Breakfast was delicious with variety of choices. Special thanks to Ms. Abdullah, at reception for her courteous and awesome customer service during check-in. I will highly recommend this hotel to my friends and family.
Jesmin, 4-night trip
Verified

10/10 Exceptional

Great service,friendly employees Breakfast was very good Rooms are clean and updated
rami, 1-night trip
Verified

10/10 Exceptional

Clean room/ good staff and breakfast
Essam, 4-night trip
Verified

10/10 Exceptional

Room was clean and breakfast had lots to choose from
TAHERABANU, 6-night trip
Verified

10/10 Exceptional

Location , clean and spacious room
Faisal, 2-night trip
Verified

10/10 Exceptional

Great location, very close to Masjid Nabawi, which made it very convenient for visiting. There are also good Pakistani restaurants nearby, making it easy to find familiar food. Overall, a comfortable and well-located place to stay.
Salman, 3-night trip
Verified

10/10 Exceptional

Breakfast items were great.
Rashid, 3-night trip
Verified

10/10 Exceptional

Really good stay, close to haram, Cleaners are very good always asking if you need anything
SUHAIB, 6-night trip
Verified

10/10 Exceptional

Loved my stay here. Great staff and service! Thank you!
Md, 5-night trip
Verified

10/10 Exceptional

Location and view from the room
Erum, 1-night trip
Verified

10/10 Exceptional

Excellent nt hotel great staff and great location very clean
Shamraz, 7-night trip
Verified

10/10 Exceptional

Loved it and the view was amazing.
Rabeb, 2-night trip
Verified

10/10 Exceptional

Clean room, convenient location, helpful staff.
shamsuddin, 3-night trip
Verified

10/10 Exceptional

Clean hotel, very nice and supportive staff and few minutes walking distance to the prophet mosque.
Latifa, 2-night trip
Verified

8/10 Very good

Clean rooms, staff was great
Fahd, 3-night trip
Verified

10/10 Exceptional

Clean. Very close to the AlMasjid Alnabawi. Nice and helpful staff. The breakfast is outstanding
Mustafa, 4-night trip
Verified

10/10 Exceptional

Breakfast was nice and fresh choices staff was friendly and very helpful. They also give us a better view room for the first stay in hotel without charging extra
shaista, 2-night trip
Verified

10/10 Exceptional

Room were spotless excellent staff very nice and polite excellent service
Abdul, 7-night trip
Verified

10/10 Exceptional

Nice location
Rashida, 1-night trip
Verified

10/10 Exceptional

Everything was great! Room was clean, staff was helpful, food was tasty with plenty of items to choose from.
Muhammad Asim, 3-night trip
Verified

10/10 Exceptional

Very friendly and courteous staff Clean room with outstanding housekeeping service Excellent breakfast Great location
Waqas, 3-night trip