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Oriental Suites Hotel & Spa

4.0 star property
Art Deco hotel with spa, near Hoan Kiem Lake

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Photo gallery for Oriental Suites Hotel & Spa

Royal Suites, big balcony | Terrace/patio
1 bedroom, premium bedding, pillow-top beds, minibar
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
Reception
In the heart of Hanoi, Oriental Suites Hotel & Spa offers a serene retreat with a coffee shop, dry cleaning services, and Romance restaurant. Unwind with a body wrap or massage at the onsite spa and stay connected with in-room WiFi. Helpful staff and an ideal location have left lasting impressions on previous guests.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Daily housekeeping
  • Coffee/tea maker
  • Lift

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Junior Suite, City View

City view

Junior Suite, City View

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Separate bedroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Royal Suite, 2 Bedrooms, Courtyard View

Terrace/patio

Royal Suite, 2 Bedrooms, Courtyard View

Highlights

Balcony
Garden
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 80 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Royal Suites, big balcony

1 bedroom, premium bedding, pillow-top beds, minibar

Royal Suites, big balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Garden
Balcony
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room, Balcony

Junior Room, Balcony | City view

Junior Room, Balcony

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Deluxe Double Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, premium bedding, pillow-top beds, minibar

Superior Double Room

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Ceiling fan
Premium bedding
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Connecting Rooms, City View (Oriental)

City view

Family Suite, Connecting Rooms, City View (Oriental)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
2 bedrooms
  • 55 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Fireplace
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Hypo-allergenic bedding
Pillow-top bed
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
58 Hang Dao Str, Hoan Kiem District, Hanoi, 100000

What's nearby

  • Hoan Kiem Lake - 2 min walk - 0.2 km
  • Thang Long Water Puppet Theatre - 3 min walk - 0.3 km
  • Dong Xuan Market - 7 min walk - 0.6 km
  • St. Joseph's Cathedral of Hanoi - 8 min walk - 0.7 km
  • Hanoi Opera House - 15 min walk - 1.3 km

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 39 min drive
  • Hanoi Long Bien Station - 11 min walk
  • Hanoi Gia Lam Station - 15 min drive
  • Hanoi Railway Station - 20 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪King roti - ‬3 min walk
  • ‪Bancông Cafe & Restaurant - ‬2 min walk
  • ‪Bia Ả Đào - The Peachy Craft Beer Pub - ‬1 min walk
  • ‪Domino's Pizza - ‬2 min walk
  • ‪MẸT Vietnamese Restaurant & Vegetarian Met 2 - ‬1 min walk

About this property

Oriental Suites Hotel & Spa

When you stay at Oriental Suites Hotel & Spa, you'll be in a fantastic location, only a five-minute walk from Hoan Kiem Lake and Hanoi Old Town Night Market. You can visit the spa to indulge in deep-tissue massages, body wraps or aromatherapy, and Vietnamese cuisine is served at Romance, which is open for breakfast, lunch and dinner. Other highlights at this Art Deco hotel include a bar/lounge and a snack bar/deli. Fellow travellers love the helpful staff and location.

Languages

English, Vietnamese

More about this property

VISIBILITY

At a glance

Hotel size

    • 40 rooms
    • Arranged over 8 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: midnight
    • Minimum check-in age – 17
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 17

Children

    • Up to 4 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Transfers

    • Airport shuttle (available 24 hours)*

Off-site

    • Area shuttle*

Other information

    • Smoke-free property
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Children's menu

What to do

  • Bike rentals nearby
  • Ecotours nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2008
  • Safe-deposit box at front desk
  • Television in common areas
  • Full-service spa
  • Massage/treatment rooms
  • At least 80% of food locally sourced
  • Vegan dining options
  • Vegetarian dining options
  • Locally owned and organised tours and activities
  • Art Deco architecture

Accessibility

  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchairs available on site
  • Hardwood flooring in room
ROOM

Room amenities

Be entertained

  • LCD television
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Fireplace

Freshen up

  • Rainfall shower heads
  • Shower only
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Laptop-friendly workspace
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
STAR_OUTLINE

Special features

Spa

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 10 years old are not allowed in the spa without adult supervision. Guests under 6 years old are not allowed in the spa.

Dining

Romance – This restaurant specialises in Vietnamese cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 10 per person
  • Airport shuttle service is offered for an extra charge of USD 19 per room (one way)
  • Local area shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 30.0 per night

Pool, spa, & gym (if applicable)

  • Guests under 6 years old are not allowed in the spa, and guests under 10 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Early check-in is available for groups that reserve 5 rooms or more.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Oriental Suite Hotel Hanoi
Oriental Suite Hotel
Oriental Suite Hanoi
Oriental Suite
Serenade Hotel Hanoi
Oriental Suite Hotel Spa
Oriental Suites Hotel Spa
Oriental Suites & Spa Hanoi
Oriental Suites Hotel & Spa Hotel
Oriental Suites Hotel & Spa Hanoi
Oriental Suites Hotel & Spa Hotel Hanoi
HELP_OUTLINE

Frequently asked questions

Does Oriental Suites Hotel & Spa offer free cancellation for a full refund?

Yes, Oriental Suites Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Oriental Suites Hotel & Spa?

Sorry, neither pets nor service animals are allowed.

Is an airport shuttle service offered by Oriental Suites Hotel & Spa?

Yes, an airport shuttle is available. The charge is USD 19 per room one way.

What are the check-in and check-out times at Oriental Suites Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: midnight. Check-out time is noon. Contactless check-out is available.

What is there to do at Oriental Suites Hotel & Spa and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes ecotours. Oriental Suites Hotel & Spa also has a spa.

Are there restaurants at or near Oriental Suites Hotel & Spa?

Yes, Romance offers Vietnamese cuisine.

What's the area around Oriental Suites Hotel & Spa like?

Oriental Suites Hotel & Spa is in Old Quarter, a short 3-minute walk from Hoan Kiem Lake and 4 minutes' walk from Thang Long Water Puppet Theatre. The local area is walkable and popular with nature enthusiasts.

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Oriental Suites Hotel & Spa Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Room
Breakfast
Market
Lake
Bathroom
Bed
Value
Lobby

What guests liked

  • Breakfast was consistently described as delicious, excellent, and with a variety of great options. (23 reviews)
  • The property spa offers high quality massages for a reasonable price with great service. (7 reviews)
  • The airport shuttle was worth the money and staff proactively organized pick and transfer from the airport. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Our stay was good and the front desk staff and bellboy were very helpfull
1-night trip

10/10

Great location in old town. The area is noisy but couldn't hear it from the room. Included area is a nice touch. Staff is very friendly!
3-night trip

10/10

Rooms were very nice. Staff helped us with tours and transportation to the airport. Staff were very friendly.
3-night trip

10/10

Hotel staff was welcoming and helpful arranging transportation. I loved the night market being right outside the hotel. Breakfast was delicious and the room was fabulous
2-night trip

10/10

Nice staff, good location, good breakfast, all you need for few nights in hanoi
2-night trip

10/10

Hotel was great , only stayed for one night due to Halong bay cruise . Will keep luggage which on cruise which is really good.
1-night trip

10/10

Location is the best
5-night trip

10/10

Great hotel and good lokation. They could though improve the breakfast.
3-night trip

10/10

The staff is amazing
5-night trip

10/10

The staff were amazing. Evelyn was particularly helpful in arranging our trip to Halong Bay which was amazing. She also took good care of our oversized luggage while we were away. The front desk staff were also very friendly and helpful. Breakfast provided a variety of great items.
1-night trip

10/10

Great Location, street closes weekends for Markets at your door. Lake 5 Minute Walk, Beer Corner 10 Minute Walk. One of the most comfortable beds in our last 30 nights in Vietnam. Good Breakfast Selection. Rooms are a bit small but the bed was a winner for us.
2-night trip

10/10

The staff is always great..third time staying at location. The location of property is right where you would want to be close to everything
9-night trip

10/10

very very convenient place. 3 mins walk from the lake.
1-night trip

10/10

The staff was great. Location was great for shopping and dinning in the old quarter. Night market was just outside the front door as well as the hop on hop off bus.
5-night trip

10/10

Good place to stay in the old town. Stayed there twice and would recommend.
2-night trip

8/10

location great! safe area fantastic shower clean and comfortable bed ac good
2-night trip

10/10

Great location, amazing staff, excellent breakfast. The room was comfortable, clean and spacious. The spa provided great options and the staff there was very friendly.
2-night trip

10/10

The hotel is very clean and organized, the free buffet breakfast in the morning is excellent. The staff are exceptionally helpful and friendly
8-night trip

10/10

Clean hotel in excellent location in Old Quarter. Breakfast was large and included. Staff was always super nice.
3-night trip

6/10

At the middle of the old quarter. Conditions just average.
2-night trip

10/10

Stay was ok. Night market was right outside our door. We had a it of a miscommunication upon arrival and the driver did not speak English. Hotel staff were exceptional. Room was spacious and clean. Breakfast was also excellent.
1-night trip

8/10

Such lovely staff! I really enjoyed that the hotel was right in the heart of the old quarter- very hectic and exciting!
3-night trip

10/10

Great property matched by great staff.
3-night trip

8/10

The staff were wonderful, very friendly and helpful but unfortunately the room was very noisy with the night market being right outside the window so it was noisy until midnight also the property next door was being renovated so drilling and banging starting before 8am
4-night trip

10/10

It was a great stay just for one night near the Hanoi night walking street. Would recommend based on location.
1-night trip