Ace Hotel New York

4.0 star property
Hotel with restaurant, near 5th Avenue

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Photo gallery for Ace Hotel New York

Lobby
Front of property
Street view
Lobby lounge
Reception
Steps from the Empire State Building and Madison Square Garden, Ace Hotel New York offers a vibrant retreat with 2 coffee shops, a Michelin star rated restaurant serving breakfast and dinner. Unwind at the bar or get energized at the 24-hour gym. The helpful staff has left guests feeling cared for.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Non-smoking
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness centre
  • Self parking
  • 2 coffee shops/cafes
  • 24-hour front desk
  • Front desk safe
  • ATM/banking services
  • Laundry service
  • Meeting room
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Daily housekeeping
  • Blackout curtains
  • Lift
The current price is €193
includes taxes & fees
6 Jul - 7 Jul

Room options

Available filters for rooms
Showing 8 of 8 rooms

Deluxe Room, 1 King Bed (Medium King)

8.0 out of 10
Very good
(48 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Queen Bed (Medium Queen)

8.2 out of 10
Very good
(34 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed (Loft Suite)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Dining table
LCD TV
Hypo-allergenic bedding
Blackout curtains
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Large)

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Double Bed (Small)

8.4 out of 10
Very good
(18 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed (Single)

8.4 out of 10
Very good
(28 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds (Double)

8.2 out of 10
Very good
(39 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Single Beds, Partial View (Bunk)

10.0 out of 10
Exceptional
(1 review)

Highlights

Individually furnished
Individually decorated
Air conditioning
LCD TV
Hypo-allergenic bedding
Blackout curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 2 Single Beds

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About the area

Map
20 West 29th Street, New York, NY, 10001

What's nearby

  • Empire State Building - 5 min walk - 0.4 km
  • Madison Square Garden - 9 min walk - 0.8 km
  • Times Square - 16 min walk - 1.3 km
  • Broadway - 16 min walk - 1.3 km
  • Grand Central Terminal - 16 min walk - 1.4 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Linden, NJ (LDJ) - 26 min drive
  • LaGuardia Airport (LGA) - 33 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy International Airport (JFK) - 52 min drive
  • New York W 32nd St. Station - 4 min walk
  • New York 23rd St. Station - 8 min walk
  • Penn Station - 11 min walk
  • 28 St. Station (Broadway) - 1 min walk
  • 34 St. Station (Herald Square) - 6 min walk
  • 28 St. Station (Park Av. S) - 7 min walk

Restaurants

  • ‪Milk Bar NYC Flagship - ‬1 min walk
  • ‪Lady M Cake Boutique - NYC - ‬1 min walk
  • ‪Lobby Bar at Ace Hotel New York - ‬1 min walk
  • ‪KazuNori: The Original Hand Roll Bar - ‬1 min walk
  • ‪Pergola - ‬2 min walk

About this property

Ace Hotel New York

Ace Hotel New York puts you in a great location, within a short 10-minute walk of 5th Avenue and Empire State Building. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Koloman, which serves breakfast and dinner. Also, Madison Square Garden and Herald Square are within a short 10-minute walk. Fellow travellers say great things about the helpful staff and location. The property is only a short walk to public transportation: 28 St. Station (Broadway) is steps away and 34 St. Station (Herald Square) is 6 minutes.

Languages

English

At a glance

DONE

Hotel size

    • 286 rooms
    • Arranged over 12 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: noon
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 11 kg per pet)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • On-site self-parking (USD 75 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • 2 coffee shops
  • Restaurant
  • Bar/lounge

Working away

  • Meeting room
  • Co-working spaces

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour fitness centre

Accessibility

  • Braille/raised signage
  • Lift
  • Lift door width (centimetres): 91
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 122
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways

Room amenities

Be entertained

  • 42-inch LCD TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Premium bedding

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Koloman – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. 1-star Michelin rating.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 15 to 30 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per day

Parking

  • Self-parking costs USD 75 per day

Policies

Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, JCB International
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Also known as

Ace Hotel New York
Ace Hotel
Ace New York
Ace Hotel New York City
Ace Hotel New York Hotel
Ace Hotel New York New York
Ace Hotel New York Hotel New York

Frequently asked questions

Does Ace Hotel New York offer free cancellation for a full refund?

Yes, Ace Hotel New York does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Ace Hotel New York?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 11 kg per pet. There's a charge of USD 25.00 per pet, per day. Service animals are exempt from fees.

Is parking offered on site at Ace Hotel New York?

Yes. Self-parking costs USD 75 per day.

What are the check-in and check-out times at Ace Hotel New York?

Check-in start time: 3 PM; check-in end time: noon. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

Is there an on-site casino at Ace Hotel New York?

No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.

What is there to do at Ace Hotel New York and nearby?

Maintain your daily exercise routine at the 24-hour gym.

Are there restaurants at or near Ace Hotel New York?

Yes, there's an on-site restaurant, Koloman.

What's the area around Ace Hotel New York like?

Ace Hotel New York is in Manhattan, a short 1-minute walk from 28 St. Station (Broadway) and 6 minutes' walk from Empire State Building. Travellers give top marks for the hotel's prime location.

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Ace Hotel New York Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Lobby
Shower
Ambience
Bed
Bathroom
Bar
Water

What guests liked

  • The property's location offers easy access to plenty of dining options and the on-site restaurant provides a great experience. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Was a really nice stay, great location.
Björn Halldór, 2-night trip

10/10 Exceptional

Great location, hotel had lots of character
Nick, 2-night trip

8/10 Very good

It was a great fun hotel. Very clean. It definitely is boutique with a curated old fashioned look to the rooms and bathrooms which is nice change from the standard chain hotels. Great atmospheric lobby with bar and coffee counter. Location that can't be beat either. Staff very attentive and helpful.
James, 2-night trip

8/10 Very good

Nice stay
Kerim, 4-night trip

10/10 Exceptional

Loved our stay

Great location and loved the vibe. Everyone was super friendly
Dinner in the bar
Jennifer, 3-night trip

4/10 Fair

Smaller than an nyc apt.

Tiny room. Not nearly as advertised.
Giancarlo, 2-night trip

10/10 Exceptional

Unique and beautiful property with great food, staff and location.
Christina, 2-night trip

10/10 Exceptional

Great location, great style.

Perfect stay. Loved my room and the location was perfect for me.
Antti, 3-night trip

8/10 Very good

Friendly staff. Large room. A bit bare bones. No chairs in room - only place to sit was on bed. Tiny and I Mean TINY bathroom. WiFi bad. Full size fridge. Not enough surfaces- no luggage stands. Solid bldg. quiet.
2-night trip

10/10 Exceptional

Ace Hotel is an experience! Lovely stay, very clean and comfortable.
Emma, 2-night trip

10/10 Exceptional

Great location, three elevators, friendly staff, spacious room.
Eric, 5-night trip

10/10 Exceptional

Ace Hotel is superb

Excellent hotel and great staff.
John, 6-night trip

10/10 Exceptional

Quirky hotel with cool vibe.
Nakia, 2-night trip

10/10 Exceptional

Modern comfortable hotel in good location.
John, 1-night trip

10/10 Exceptional

The ambiance and decor at Ace Hotel grabbed my attention at first and I’m so glad I decided to stay here. Prime location, close to subway and herald square!
Vanessa, 3-night trip

8/10 Very good

It was perfect location and great ambience.
Sana, 3-night trip

10/10 Exceptional

great vibe.
Michelle, 1-night trip

10/10 Exceptional

Great spot! Lobby awesome! Food options, room is great . Booked the loft suite it was huge.
lawrence, 5-night trip

2/10 Poor

Hotels.com = disgraceful

Hotels.com were nothing short of a disgrace. Arrived at 00:30am and there was no room available. Spent 60 mins on the phone to hotels.com they couldn't offer us a solution. We had to walk the streets of new York at 2am trying to find a new hotel. Terrible.
M, 4-night trip

10/10 Exceptional

I’ve been staying at this property for many years and it never disappoints.
Rudy, 2-night trip

10/10 Exceptional

Despite being in midtown, it's very quiet and comfortable. Nice ambience inside the room and the lobby. The old fashioned bathroom was a unique touch. All the toiletries and towels you need are regularly replaced by room service every day.
Felix, 3-night trip

10/10 Exceptional

Friendly staff

Friendly staff, delicious morning coffee, room as advertised. Our room was right by the elevator but noise level was perfectly reasonable. Would stay again!
Cherie, 2-night trip

10/10 Exceptional

I loved this hotel! Stayed in a 2 queen room and we had so much space. The location is central to so many great areas and less than a block from the subway. I will be back to stay here again. Zero complaints!
Natalie, 3-night trip

2/10 Poor

No air conditioner working all day.
Dennis, 2-night trip

10/10 Exceptional

A cool and nice hotel. Large rooms and comfortable beds
Jonas, 1-night trip