Hilton Richmond Downtown

Hotel with 3 restaurants, near Greater Richmond Convention Center

Choose dates to view prices

Sun, Mar 15
Mon, Mar 16
March 2026
1
April 2026
Located in downtown Richmond, Hilton Richmond Downtown offers a warm welcome with a fireplace and coffee shop. Take advantage of the indoor pool, garden views, Italian cuisine at one of the on-site restaurants or simply unwind with dry cleaning/laundry services. Previous guests rave about the helpful staff.
Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Housekeeping (on request)
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • 9 meeting rooms
  • 24-hour front desk
  • Garden

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
  • Laundry facilities
$125 nightly
$145 total
Mar 16 - Mar 17
Total with taxes and fees

Why we love this property

Poolside bliss
Sink into comfort on stylish pool loungers while enjoying both indoor and outdoor pools. This hotel offers aquatic relaxation for all seasons.
A foodie's paradise
Culinary adventures await at this hotel's 3 restaurants, cafe, and bar. The full breakfast starts each day with delicious possibilities.
Dreamy sleep setup
Revel in hypo-allergenic premium bedding and pillowtop mattresses adorned with down comforters. Blackout drapes ensure undisturbed slumber.

Room options

Showing 21 of 21 rooms
Bathroom shower
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed

Very good

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
Bathroom shower
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed

Wonderful

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Down duvet
Sofa bed
Blackout drapes/curtains
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Designer toiletries, hair dryer, towels, soap
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Accessible (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Premium bedding
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Bathroom shower
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Accessible (Roll-in shower)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Down duvet
Premium bedding
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Bathroom shower
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible, Executive Level (Bathtub)

Very good

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Standard Room, 1 King Bed, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
47-inch LCD TV with cable channels, TV, pay movies

Standard Room, 1 King Bed, Executive Level

Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Deluxe Room, 1 King Bed with Sofa bed, Executive Level | Living area | 47-inch LCD TV with cable channels, TV, pay movies
Premium bedding, down comforters, pillowtop beds, in-room safe
47-inch LCD TV with cable channels, TV, pay movies

Deluxe Room, 1 King Bed with Sofa bed, Executive Level

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Executive lounge
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Executive Level

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • City view
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Designer toiletries, hair dryer, towels, soap
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible, Bathtub

Very good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Bathroom shower
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (Roll-in shower)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Minibar

Suite, 1 Bedroom

Very good

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Standard Room, 1 King Bed, Accessible (Hearing Accessible) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Hearing Accessible)

Excellent

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 250 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
City view
Suite, 1 Bedroom, Accessible (Hearing Accessible) | Living area | 47-inch LCD TV with cable channels, TV, pay movies
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 Bedroom, Accessible (Hearing Accessible)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
  • 750 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
Bathroom shower
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

Excellent

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Bathroom shower
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds

Wonderful

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
City view
Designer toiletries, hair dryer, towels, soap
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Bathtub (w/ Bathtub)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
City view
Standard Room, 2 Queen Beds, Executive Level | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Executive Level

Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible) | Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Accessible, Executive Level (Hearing Accessible)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
Executive lounge
City view
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Queen Beds, Executive Level

Exceptional

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • City view
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
City view
Bathroom shower
Premium bedding, down comforters, pillowtop beds, in-room safe
Standard Room, 2 Queen Beds, Accessible (Roll-in Shower) | Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Roll-in Shower)

Very good

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout drapes/curtains
Pillowtop bed
  • 250 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
501 E Broad St, Richmond, VA, 23219

What's nearby

  • Broad Street - 1 min walk - 0.0 km
  • The National - 2 min walk - 0.2 km
  • Greater Richmond Convention Center - 3 min walk - 0.3 km
  • Virginia Commonwealth University - 10 min walk - 0.8 km
  • Altria Theater - 16 min walk - 1.4 km

Getting around

  • Richmond Intl. Airport (RIC) - 16 min drive
  • Richmond Main Street Station - 16 min walk
  • Richmond Staples Mill Road Station - 17 min drive
  • Ashland Station - 23 min drive

Restaurants

  • ‪Pop's Market on Grace - ‬1 min walk
  • ‪Urban Hang Suite - ‬3 min walk
  • ‪Richmond Marriott Hotel Concierge Lounge - ‬2 min walk
  • ‪Fall Line Kitchen & Bar - ‬2 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hilton Richmond Downtown

Hilton Richmond Downtown offers a great location, putting you within a 15-minute walk of Greater Richmond Convention Center and Allianz Amphitheater at Riverfront. Guests can take a dip in the indoor pool or grab a bite to eat at 1885 Cafe & Market, which is one of 3 restaurants and serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a garden. The helpful staff and location get good marks from fellow travelers.

At a glance

Hotel size

    • 250 rooms
    • Arranged over 7 floors

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 21
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 2 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Onsite valet parking (USD 51 per night; includes in/out privileges)
    • Electric vehicle charging point on site

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)
  • Water dispenser

Traveling with children

  • Grocery/convenience store
  • Children's menu

What to do

  • Bicycle tour information
  • Bicycle rentals nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Segway rentals/tours nearby

Working away

  • 24-hour business center
  • 9 meeting rooms
  • Conference space (15000 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Bike storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 2009
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • Television in common areas
  • 24-hour fitness center
  • An indoor pool
  • Bicycle parking
  • Local artist showcase
  • Comprehensive recycling policy
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Smooth flooring in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Hardwood flooring in public areas

Room amenities

Be entertained

  • 47-inch LCD TV
  • Premium cable channels
  • Streaming services
  • Pay movies

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
  • Travel crib
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone
  • Desk chair

Food and drink

  • Mini-fridge

More

  • Housekeeping on request
  • In-room safe
  • Connecting/adjoining rooms available
  • LED light bulbs
  • Composting
  • Recycling
  • Mobile key entry

Special features

Dining

1885 Cafe & Market - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Gather & Hem - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.
LaGrotta Restaurante - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 24 per person
  • Late check-out can be arranged for an extra charge of USD 50 (subject to availability)
  • Safes in guestrooms can be used for USD 0 per day

Renovations and closures

The following facilities or services will be unavailable from February 9 2026 to February 19 2026 (dates subject to change):
  • Swimming pool

Children & extra beds

  • Rollaway beds are available for USD 10.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Valet parking costs USD 51 per night with in/out privileges

Pool, spa, & gym (if applicable)

  • Pool access available from 10:00 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Garden Inn Hotel Richmond Downtown
Hilton Garden Inn Richmond Downtown
Hilton Garden Inn Richmond Hotel Richmond
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown
Hilton Richmond Downtown Hotel
Hilton Richmond Downtown Richmond
Hilton Richmond Downtown Hotel Richmond

Frequently asked questions

Does Hilton Richmond Downtown offer free cancellation for a full refund?

Yes, Hilton Richmond Downtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Richmond Downtown?

Yes, there's an indoor pool. Guests have pool access from 10:00 AM to 10 PM. The pool will be unavailable from February 9 2026 to February 19 2026 (dates subject to change).

Are pets allowed at Hilton Richmond Downtown?

Yes, dogs are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Richmond Downtown?

Yes. Valet parking costs USD 51 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Richmond Downtown?

Check-in start time: 4 PM; Check-in end time: midnight. Check-out time is 11 AM. Late check-out is available for a charge of USD 50 (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hilton Richmond Downtown and nearby?

Have fun with activities like cycling, boat tours, and hiking, and practice your swing at the nearby golf course. Additional recreation nearby includes segway rentals. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a garden.

Are there restaurants at or near Hilton Richmond Downtown?

Yes, there are 3 onsite restaurants, featuring Italian cuisine.

What's the area around Hilton Richmond Downtown like?

Hilton Richmond Downtown is in Downtown Richmond, a short 3-minute walk from Greater Richmond Convention Center and 11 minutes' walk from Virginia Commonwealth University. Travelers say this hotel is in a good location.

Have a question?

Get instant answers with AI powered search of property information and reviews.

Hilton Richmond Downtown Reviews

8.4

Very Good

8.8

Cleanliness

10

Location

8.6

Staff & service

8.6

Property conditions & facilities

What guests liked

  • The indoor pool was great for kids, nice, and enjoyable for families. (8 reviews)
  • The property offers a variety of dining options, including a lounge with delicious food and several restaurants within walking distance. (14 reviews)
  • The hot tub was a pleasant amenity at the property. (3 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

RoomService staffLocationRestaurantBedBreakfastBathroomShowerParkingFood

10/10 Exceptional

Great stay
Shawn, 2-night trip

8/10 Very good

Clean room and hotel overall
Franco, 1-night trip

8/10 Very good

Great room. Staff were very helpful
Jonathan, 2-night trip

10/10 Exceptional

Everything was very nice!
Susan, 2-night trip

2/10 Poor

There were dog droppings on the floor and stains on the couch that appear to be human juices.
William, 1-night trip

10/10 Exceptional

The downtown location was convenient. The hotel room was clean and the staff was courteous and friendly. The restaurants offered a variety of delectable food items.
Valeta, 2-night trip

8/10 Very good

Clean and super
Maribel, 4-night trip

10/10 Exceptional

The food at gather & hem was delicious and open late for when I got back after a concert!! Staff was so attentive and very helpful. Super nice place to stay. Loved the high ceilings in the rooms.
Caroline, 2-night trip

2/10 Poor

Room had a leak and smelled of sewage maintenance sprayed something causing respiratory issues. Still waiting on refund.
Amini, 1-night trip

10/10 Exceptional

Great staff
Gina, 3-night trip

8/10 Very good

$50 valet parking
Patrick, 1-night trip

8/10 Very good

Perfect hotel if your seeing show at Allianz.. nice courtyard and connecting pool.
Chad, 1-night trip

10/10 Exceptional

The hotel was amazing, area is a little sketch but I realllly enjoyed the hotel.
3-night trip

10/10 Exceptional

Great overnight stay

Great location and stay for our daughter’s graduation from VCU.
William, 2-night trip

10/10 Exceptional

Very comfortable accommodations.
George, 1-night trip

8/10 Very good

Questionable neighborhood. Spaces in hotel seemed tired. Staff was attentive and upbeat.
Jonathan, 1-night trip

10/10 Exceptional

This is a well-appointed hotel, perfect for work travel, with onsite bar and restaurant options and valet parking. The only inconvenience was the hotel's Starbucks espresso machine was broken (luckily there was another Starbucks in the hotel directly across the street.)
Julia, 1-night trip

10/10 Exceptional

Staff is very friendly and helpful. Rooms very well-kept and clean.
Reid, 1-night trip

10/10 Exceptional

Awesome time
Constance Fortunata, 3-night trip

8/10 Very good

Hotel...
Stacy, 1-night trip

10/10 Exceptional

Room are excellent, clean, great location
Bernardo Isaac, 2-night trip

10/10 Exceptional

Super nice room, gym great pool area nice outdoor

Food great, customer service 100% great
bruce, 2-night trip

6/10 Good

Staff for the most part is just ok. I've had better customer service in alot of places not named Hilton. Charging someone 21 dollars for a breakfast that would be free at a lesser establishment is criminal. The menu in general is just limited. The room was clean but noisey and in 2025 can we not have curtains that keep the light out?
Thomas, 1-night trip

2/10 Poor

The bathroom in my room was dirty upon arrival, with visible footprints all over the shower. I immediately reported this to the front desk and showed them a photo as proof. Despite bringing this to their attention, no one was sent to clean the bathroom. I also experienced inappropriate and unprofessional behavior from the bartender, who was rude, refused to assist or serve me, and made an offensive comment asking why we don’t “drink rubbing alcohol.” At checkout, I reported all of these issues and was told someone would contact me. It has now been a week, and I have not received any follow-up or communication. I am very disappointed with this experience and how these concerns were handled. I would appreciate a response as soon as possible to address this matter.
Ivette, 1-night trip

10/10 Exceptional

Room was spacious, clean and the bed was very comfortable.My family and I enjoyed the pool.
Melvin, 2-night trip