Thai House Beach Resort, Koh Samui

Our stay at the Thai House Beach Resort was overall quite good. We stayed in one of the villas on the resort. The villa was beautiful and very close to the pool and beach. The villa also had an attached patio that was comfortable. The pool was nice, and our only issue was the somewhat limited seating around the pool (it can get busy if a few families decide to go there all at once). The beach area was gorgeous and clean. The staff and service was hit or miss, depending on the English proficiency of the staff members. Most of the staff's English was quite poor, but a couple staff members spoke fantastic English and were incredibly helpful. One staff member responded quickly to an issue where the air conditioner was leaking water in the middle of the night, and it was fixed before we got back later in the afternoon. Another staff member, Pang, was consistently helpful with any issues we encountered during our stay, including organizing luggage storage after we had checked out, and providing us with access to the gym's shower rooms, which was convenient before our flight as we had been out and about the day we were checking out. The shower rooms were clean, comfortable, and private. Lamai was also fairly quiet (in a good way) when compared with Chaweng, the main tourist area, and things were slightly cheaper. A cab to/from Chaweng was 200-300 baht, depending on the time of day.

The hotel staff go out of there way to make sure you are taken care of. The classic rooms are a bit dated and could do with updating. Breakfast was good and with a reasonable choice of food. The price of drinks by the pool and beach was a bit high hence most people went next door, if they dropped their prices I am sure people would use the hotel.

Great location on the beach with sun beds and parasols. A nice clean pool with more sun beds and parasols. Beach towels provided daily. Nice room with comfy bed and a wonderful towel sculpture when we arrived. Free bottled water and tea and coffee making facilities. Close to many shops, street food and restaurants. Good buffet breakfast range.

We had a one year old baby and our room was on the top floor and there is no lift so carrying a pram up two flights of stairs is not ideal. A ground floor room would have made our stay much easier. Apart from this, lovely stay at Thai beach house.

Very clean and tidy hotel with welcoming staff. Bed comfortable and bathroom ok (shower not wonderful). Breakfast was very good and service prompt. Sunbeds around pool were too close together - beach sunbeds further apart. Good position for Lamai town.