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Lancaster Kumasi

Photo gallery for Lancaster Kumasi

Aerial view
Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Desk, free WiFi, bed sheets

Overview of Lancaster Kumasi

Lancaster Kumasi

3.0 star property
3-star hotel in Kumasi with restaurant and bar/lounge

8 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Air conditioning
  • Spa
Map
Rain Tree St., Lesley Opoku-Ware Drive, Kumasi, Ashanti

Room options

About this area

Getting around

  • Kumasi (KMS) - 22 min drive
  • Free airport shuttle

Restaurants

  • Niks Pizza - 16 min walk
  • Han Court Chinese Restaurant - 18 min walk
  • Channel 3 & 4 - 3 min drive
  • Moti Mahal - 3 min drive
  • Ike's Cafe and Grill - 4 min drive

About this property

Lancaster Kumasi

A great choice for a stay in Kumasi, Lancaster Kumasi offers a free airport shuttle (available on request). Guests indulge in deep-tissue massages, then grab a bite to eat at the coffee shop/cafe. A bar/lounge, a seasonal outdoor pool and a snack bar/deli are other highlights.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
The property is disinfected using an electrostatic spray
Sheets and towels are washed at 60°C or hotter
Guest accommodation is sealed after cleaning
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available through room service
Reservations are required for the use of certain on-site facilities
On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 50 on-site COVID-19 testing (PCR screening) is available for a fee; reservations required for on-site testing
This information is provided by our partners.

At a glance

Hotel size

  • 166 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until anytime
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Transfers

  • Free airport shuttle from 6:30 AM to 8:30 PM

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast each morning (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services

Facilities

  • Seasonal outdoor pool
  • Spa services

Accessibility

  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business centre

Languages

  • English

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Desk chair

More

  • Daily housekeeping
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and Swedish massages.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of USD 31 per person (approximately)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 01 to September 30

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected with electrostatic spray; disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guest room doors are sealed after cleaning.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; reservations are required for some on-site facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site antigen/rapid COVID-19 testing is available for free, and PCR COVID-19 testing is available for a USD 50 fee; reservations are required for on-site testing.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (WHO).

Policies

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector and a first aid kit on site.

This property accepts credit cards and cash.

Also known as

Lancaster Kumasi Hotel
Lancaster Kumasi Kumasi
Lancaster Kumasi Hotel Kumasi

Frequently asked questions

Does Lancaster Kumasi offer free cancellation for a full refund?
Yes, Lancaster Kumasi does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Lancaster Kumasi?
This property confirms that on-site COVID-19 testing (PCR screening) is available for a fee. Furthermore, free on-site COVID-19 testing (antigen/rapid screening is available, disinfectant is used to clean the property and guests are provided with hand sanitiser. Please note that this information has been provided by our partners.
Is there a pool at Lancaster Kumasi?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Lancaster Kumasi?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Lancaster Kumasi?
Yes, there's free self parking.
Is an airport shuttle service offered by Lancaster Kumasi?
Yes, a free airport shuttle is available from 6:30 AM to 8:30 PM on request.
What are the check-in and check-out times at Lancaster Kumasi?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Lancaster Kumasi and nearby?
Lancaster Kumasi has a seasonal outdoor pool and spa services.
Are there restaurants at or near Lancaster Kumasi?
Yes, there's an on-site restaurant. Nearby restaurants include Ike's Cafe and Grill (2 mi), Momo's Pool Bar (2.5 mi) and Jofel Catering Services (3.6 mi).

Reviews

5.6

4.7/10

Cleanliness

7.0/10

Staff & service

6.0/10

Amenities

5.3/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Good

Service Going Down
Walter, 2-night business trip
Verified Hotels.com guest review

6/10 Good

patricia, 2-night trip
Verified Expedia guest review

6/10 Good

Derrick, 2-night trip
Verified Expedia guest review

8/10 Very good

It was fine.
Vikesh, 3-night business trip
Verified Hotels.com guest review

4/10 Fair

Philip, 3-night trip
Verified Hotels.com guest review

6/10 Good

Dated hotel with lots of potential.Capets in rooms
High security but the hotel needs an urgent update.
2-night family trip
Verified Hotels.com guest review