CIGNO Ermita Hotel Boutique

Property class: 4
Adults-only hotel with outdoor pool, near Mérida Cathedral

Choose dates to view prices

CIGNO Ermita Hotel Boutique puts you just a 5-minute drive from Mérida Cathedral and Paseo de Montejo. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights. Fellow travelers love the helpful staff.
VIP Access

Reviews

9.8 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pool
  • Free breakfast
  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Room service
  • Spa services
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Bike rental

Feel at home (6)

  • Television
  • Garden
  • Daily housekeeping
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Elevator
$223 nightly
The total price is $269
Oct 5 - Oct 6
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Room King

A four-poster bed with a wooden frame, a bedside table, and a mirror.

Classic Room King

9.6 out of 10
Exceptional
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room 2 Beds

A hotel room with two beds, a wooden shelf with decorative items, a large mirror, and a view of the outside.

Classic Room 2 Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Partial Pool View King / Plunge Pool

A hotel room with a large bed, a desk with a lamp, a chair, a small table, and a potted plant.

Partial Pool View King / Plunge Pool

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite with Balcony King

A balcony with a hammock, a potted plant, a chair with cushions, and a table with a cup and a notebook.

Suite with Balcony King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Patio Suite Pool View King / Plunge Pool

A rooftop pool area with a tiled floor, surrounded by potted plants and a wooden pergola.

Patio Suite Pool View King / Plunge Pool

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooftop Suite King

A modern outdoor seating area with a sofa and cushions, a wooden pergola, and a view of greenery and a clear sky.

Deluxe Rooftop Suite King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Rooftop Suite King

A bedroom with a bed, a chair, a mirror, and a bathroom area.

Premium Rooftop Suite King

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

DOUBLE CLASSIC KING BED

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

Room CLASSIC TWO QUEEN BEDS

  • Sleeps 10

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About the neighborhood

Map
Calle 66 no.593 Barrio la Ermita, Merida Yucatan, Mérida, Yuc., 97000

What's nearby

  • Mérida Cathedral - 11 min walk - 1.0 km
  • Plaza Grande - 11 min walk - 1.0 km
  • Universidad Autónoma de Yucatán - 13 min walk - 1.1 km
  • Parque Santa Lucía - 18 min walk - 1.5 km
  • Paseo de Montejo - 4 min drive - 2.2 km

Getting around

  • Mérida International Airport (MID) - 15 min drive
  • Teya-Merida Station - 29 min drive

Restaurants

  • ‪KFC - ‬7 min walk
  • ‪Sorbeteria La Principal - ‬4 min walk
  • ‪Las Mil Tortas - ‬5 min walk
  • ‪La Kombuchería - ‬5 min walk
  • ‪El Principal - ‬4 min walk

About this property

CIGNO Ermita Hotel Boutique

  • CIGNO Ermita Hotel Boutique puts you just a 5-minute drive from Mérida Cathedral and Paseo de Montejo. Guests indulge in deep-tissue massages, then grab a bite to eat at the restaurant. An outdoor pool and a garden are other highlights. Fellow travelers love the helpful staff.

At a glance

Hotel size

    • 10 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18

Children

    • No cribs (infant beds)

Pets

    • Pets allowed (1 total, up to 33 lbs per pet)*
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • Free onsite valet parking

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free full breakfast each morning 8:00 AM–11:00 AM
  • Restaurant
  • Room service (limited hours)

What to do

  • Hiking/biking trails nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Bicycle rentals
  • Pool loungers

Facilities

  • Garden
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Accessible shuttle
  • Well-lit path to entrance

Room amenities

Be entertained

  • 45-inch Smart TV

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains

Freshen up

  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

Fees & policies

Pets

  • Pets are allowed for an extra charge (may vary based on length of stay)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Property Registration Number HCO181213C92

Also known as

CIGNO HOTEL
Cigno Adults Only Merida
Cigno Hotel (Adults Only) Hotel
Cigno Hotel (Adults Only) Mérida
Cigno Hotel (Adults Only) Hotel Mérida

Frequently asked questions

Does CIGNO Ermita Hotel Boutique offer free cancellation for a full refund?

Yes, CIGNO Ermita Hotel Boutique does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at CIGNO Ermita Hotel Boutique?

Yes, there's an outdoor pool.

Are pets allowed at CIGNO Ermita Hotel Boutique?

Yes, pets are welcome, with a limit of 1 total and maximum weight of 33 lbs per pet. Food and water bowls are available.

Is parking offered on site at CIGNO Ermita Hotel Boutique?

Yes, there's free valet parking.

What are the check-in and check-out times at CIGNO Ermita Hotel Boutique?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at CIGNO Ermita Hotel Boutique?

No, this hotel doesn't have a casino, but Casino La Cima (19-min walk) and Diamonds Casino (9-min drive) are both nearby.

What is there to do at CIGNO Ermita Hotel Boutique and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include spa services and a garden.

Are there restaurants at or near CIGNO Ermita Hotel Boutique?

Yes, there's an onsite restaurant.

What's the area around CIGNO Ermita Hotel Boutique like?

CIGNO Ermita Hotel Boutique is a short 11-minute walk from Mérida Cathedral and 10 minutes' walk from Plaza Grande.

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Reviews

CIGNO Ermita Hotel Boutique Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

10

Staff & service

10

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant served delicious food and provided excellent service. (12 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Food
Service staff
Boutique hotel
Room
Towns

Reviews

Verified review

10/10 Exceptional

Delightful hotel and experience. Food is excellent and the staff are warm and helpful
Verified review

10/10 Exceptional

Lovely property with great food and helpful staff. Room was very comfortable. Would highly recommend and return.
Verified review

10/10 Exceptional

The staff were extremely kind and the property is absolutely beautiful! Would definitely come back and stay here again :)
Verified review

10/10 Exceptional

Wonderful hotel and staff. Wish there was more to see do closer to the property.
Verified review

10/10 Exceptional

Outstanding heritage / boutique hotel, beautiful property, pool, rooms with a 1st class restaurant and bar. Great access to the restaurant “zone” Stay here!
Verified review

10/10 Exceptional

My wife and I went here for a weekend get away. The room and hotel itself was very quiet, chic, modern with a Yucatan vibe. All around amazing stay and will definitely come back here in the future.
Verified review

10/10 Exceptional

Property was beautiful and safe. The parking next to the hotel was great.
Verified review

10/10 Exceptional

Excellent service, beautiful property
Verified review

8/10 Very good

The hotel is beautiful, and the team is very warm and welcoming. I loved that parking was included, and the rooftop felt very private for a day in the sun by the pool. After we booked the hotel, we realized that many of the food spots that we wanted to try were quite a distance from the hotel (35-45 minute walk), which is just something to be aware of if you're booking this hotel! Plan to walk or Uber a lot.
Verified review

10/10 Exceptional

Such an amazing hotel boutique. The service was wonderful.
Verified review

8/10 Very good

Great hotel in a remote and residential area. Needed to drive to get to center of town. Hotel itself is fantastic in every way.
Verified review

10/10 Exceptional

Pretty unique place, with amazing staff and delicious food. Rooms are very nice.
Verified review

10/10 Exceptional

Beautiful Hotel. Staff was excellent. Would totally recommend to friends and family.
Verified review

8/10 Very good

Fantastic boutique hotel. Beautiful architecture and attentive staff. Breakfasts were terrific. Definitely will be back.
Verified review

10/10 Exceptional

We absolutely loved our time in Merida and staying at the CIGNO Hotel was perfect for us. A little removed from the Centro of town but easily walkable and completely safe, day or night. The hotel was absolutely lovely. 10 spacious rooms, excellent staff and food. We enjoyed breakfast each morning and had two dinners as well. The margaritas are exceptional. The entire staff is pleasant, helpful and knowledgeable. Would highly recommend and would definitely stay here again while visiting Merida!!
Verified review

10/10 Exceptional

Staff were always ready to help. Vanessa at the front desk was lovely. Hôtel was one of our most beautiful stays. Restaurant staff were hospitable and food was delicious.
Verified review

10/10 Exceptional

What a lovely stay! The staff was super attentive but also let us enjoy the ameneties. We had the rooftop pool all to ourselves one day. What a treat! Gorgeous property. Stay here if you can!
Verified review

10/10 Exceptional

The Cigno Hotel is a beautiful oasis in central Merida. The room was large, beautifully appointed and well air-conditioned. The food at the restaurant was excellent-modern Mexican cuisine. We felt one of the best part of the experience was the staff. They were friendly, helpful and very gracious. You cannot go wrong staying at this excellent small hotel. We had a very positive experience at Cigno Hotel.
Verified review

10/10 Exceptional

This hotel exceeded my expectations. The building itself, a nineteenth century casona, was beautifully renovated into one of the best boutique hotels my family and I have stayed at. The staff was amazing, professional, and friendly. Perla, Esteban and Victor, and Vanessa went out of their way to make our stay a relaxing and culturally-enriching experience. Can't wait to go back to Merida and stay there once again.
Verified review

10/10 Exceptional

Amazingly beautifully restored property that will take your breath away. Only 10 rooms. It is in an older neighborhood and we arrived at night. There wasn't much else going on in the immediate area... it's not an entertainment or restaurant district, so you would would not expect this gem to be tucked away in the middle of the block. Book it. You won't be sorry.
Verified review

8/10 Very good

The hotel is fairly nice, but expensive for what you get. Staff is attentive and friendly but the rooftop pool has no service so you’re on your own if you want food or drink. They try to follow you around but you can be waiting for service some times. It’s a bit out of the way but 15 minute drive to town. They keep it very clean! A nice quiet hotel. They need to setup a WhatsApp service for concierge and service.
Verified review

10/10 Exceptional

This was a very nice hidden gem. Very close to shopping, restaurants and overall a wonderful experience. I want to mention that there were a few people who stood out that made our stay wonderful. Michelle & Jenny (concierge)- who were an absolute pleasure , and they both provided excellent service and addressed our concerns promptly. Victor - made excellent recommendations for breakfast and was a phenomenal server- Housekeeping staff were exceptional, and kept our place very clean and tidy. We had a few hiccups, but some of it was due to the obnoxious guests, and that you can’t help, however tje CIGNO Staff handled it professionally and dutifully. This place a quaint and a tucked-away-oasis and I’d highly recommend booking a stay at the CIGNO for a beautiful and tranquil visit. Thanks again for everything!
Courtyard
Looking out from courtyard
Another view of the garden/courtyard
King size bed- very comfy
Verified review

10/10 Exceptional

The architecture, the design are beautiful, the rooms, shower etc super comfortable, A/C, the staff extremely friendly, the parking easy, etc... etc... I already mentioned to the reception that they should change their policy regarding the products to choose from in the room. They have Nespresso capsule that they charge $ 55.-- and a bottle of wine for $ 980.-- (same price like in the restaurant). Well, the price per night is quite high comparing to our hotels and therefore a certain complimentary basic things should be included or like the wine reduced to 1/2 price or whatever. But a lovely oasis place to stay if you want to have a rest and a base in Merida. Thanks to all the stuff
Verified review

10/10 Exceptional

Beautiful hotel with amazing food and a great rooftop. My two friends and I stayed here for a wedding in Merida.
Verified review

10/10 Exceptional

Absolutely beautiful hotel. Service was excellent We were surprised at every turn. A little far from the main part of town but worth the walk Would recommend highly