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Hyatt Regency Hakone Resort and Spa, Hakone

4.5-star4.5 stars
1320 Gora Hakone-machiAshigarashimo-gun, HakoneKanagawa-ken250-0408Japan

Luxury resort in Gora with 3 restaurants, spa
  • Free WiFi and free parking
Exceptional4.7 / 5
Bar and Beverages
Bar is awesome
Tasty breakfast
Fantastic service
Value for money
Best value for money
137See all 137 reviews
From 1,060 reviewsTripAdvisor Traveller Rating

Hyatt Regency Hakone Resort and Spa, Hakone

from $285
  • Room, 2 Twin Beds, Mountain View
  • Room, 2 Twin Beds
  • Deluxe Room, 2 Twin Beds
  • Regency, Executive Suite
  • Room, 2 Twin Beds (Tatami)
Want more choice? Check out our other properties in Hakone.

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 5 floors


  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
Guests who wish to enjoy dinner service at any onsite restaurant during their stay are encouraged to contact the property before arrival to make a reservation. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • No cribs (infant beds)


  • Pets not allowed (service animals welcome)


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Free train station pickup *


  • Free self parking (limited)
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Full-service spa
  • Spa treatment room(s)
  • Spa tub
Working away
  • Conference space
  • Meeting rooms 2
  • Conference space size (feet) - 1141
  • Conference space size (meters) - 106
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Elevator/lift
  • Garden
  • Fireplace in lobby

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Hair dryer
Be entertained
  • LCD TV
  • Satellite TV channels
  • DVD player
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe

Special features


Izumi Spa has 8 treatment rooms. Services include massages, facials, detox wraps, and body treatments. The spa is equipped with hot springs/mineral springs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen) and yukata (Japanese robe). These services feature separate men and women areas.


Dining Room Western - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Dining Room Sushi - This sushi bar specializes in sushi and serves dinner only. Reservations are required.

Berce - This fine-dining restaurant serves dinner only. Reservations are required.

Living Room - This lobby lounge serves light fare only. Happy hour is offered. Open daily.

Hyatt Regency Hakone Resort and Spa, Hakone’s small print

Also known as

  • Hakone Hyatt Regency
  • Hakone Resort
  • Hyatt Hakone
  • Hyatt Regency Hakone
  • Hyatt Regency Hakone Resort
  • Hyatt Regency Hakone Hotel Hakone-Machi
  • Hyatt Regency Hakone Machi


The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A tax is imposed by the city: JPY 150 per person, per night

Optional extras

Buffet breakfast is offered for an extra charge of JPY 4068 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Hyatt Regency Hakone Resort and Spa, Hakone


  • In Gora
  • Hakone Meissen Antique Museum (6-minute walk)
  • Hakone Museum of Art (10-minute walk)
  • Hakuundo Chaen (11-minute walk)
  • Hakone Gora Park (12-minute walk)
  • Hakone Museum of Photography (12-minute walk)
  • Hakone Ropeway (12-minute walk)
  • Hakone Open Air Museum (24-minute walk)

Getting around

  • Tokyo (NRT-Narita Intl.) 146-min drive
  • Hakone Gora Station 12-min walk
  • Hakone Miyanoshita Station 11-min drive
  • Hakone Ohiradai Station 14-min drive
  • Free self parking
  • Limited parking
  • Free train station pick-up

Hyatt Regency Hakone Resort and Spa, Hakone

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