Grand Hotel Praha, Prague

Nice hotel. Great staff. Location can't be beat.

This is an amazing hotel. The bathrooms were so spacious and plenty of hot water. I loved the room service, the free breakfast and free WIFI. The staff was so helpful and friendly, they made our stay so much better. The hotel offered to come and get us anywhere if we needed it. They had suggestions of places we could go and things we could do. They arranged dry cleaning which was so helpful and I was able to pack less clothing. They even offered to laundry our undergarments. The hotel is in the center of the Old Town Square and near everything. Our window faced the square but the hotel has double windows you can close and so you literally have no sound to disturb your sleep. There is a lift but you will have to walk a few stairs. They have an internet service and small office as well and if you needed to get a little work done you can do it at the hotel. The room was spacious and you really felt like you were at home. The staff was really outstanding and they go above and beyond for the guests. I cannot wait to go back to Prague and I cannot imagine staying anywhere else!

Excelente localización y excelente servicio. Muy complacientes. Un poco de ruido en las noches por la localidad.

Our second stay here was just as wonderful as our first. Excellent staff and service, and the location can't be beat. Anytime we return to Prague we will gladly stay here.

We love the location of The Grand. The lobby area is nice, and breakfast is superb. However, to access our room we had to go downstairs, out the building and into another building where we had to climb over eighty stairs. This would not have been so bad had the stairs been safe. At times there was no rail, and many stairs dipped in the middle and sloped toward the stair one step down. I worried I’d fall w/ every ascent and descent. Also, the bathroom in our room was two rooms more than twenty paces from one another. This contributed to my discomfort. We had a spectacular view, and the bellman assisted w/ our luggage. I realize the building is historic, and that gives it charm. It’s just not a room I felt comfortable in.

Very nice hotel. Friendly and helpful service. Had to climb 65 stairs to get to my nice quiet room. No coffee maker in the room.

Remarkable location and great room!

Great location and view from our room. Air condition was awesome, great night's sleep, comfy bed. Despite being right on square, room was surprisingly quiet.

Friendly and courteous professional hotel staff.

The staff could not have been friendlier or more helpful. The room was clean and comfortable. You walk out onto the plaza and you are in front of the astronomical clock. You even get a 15% discount at the restaurants in the square. A great place! Thank you.