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Prima Royale

Photo gallery for Prima Royale

Superior Room, City View | City view
Superior Room, City View | In-room safe, desk, free WiFi, bed sheets
Junior Suite, City View | In-room safe, desk, free WiFi, bed sheets
Classic Room, City View | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets

Overview of Prima Royale

VIP Access

Prima Royale

4.0 star property
4-star hotel in Rehavia with restaurant and bar/lounge

7.8/10 Good

375 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
  • Refrigerator
Map
3 Mendele Mocher Sfarim St, Jerusalem, 9214705
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Fitness centre
  • Sauna
  • Room service
  • Coffee shop/cafe
  • Spa services
  • In-room childcare
  • Business centre
  • Terrace
  • 24-hour front desk
For families
  • In-room childcare (surcharge)
  • Fridge
  • Private bathroom
  • Television
  • Garden
  • Terrace

Room options

About this area

What's nearby

  • In Rehavia
  • Al-Aqsa Mosque - 12 min drive
  • Western Wall - 17 min drive

Getting around

  • Tel Aviv (TLV-Ben Gurion) - 53 min drive
  • Jerusalem (JRS-Malha Railway Station) - 19 min drive
  • Jerusalem Biblical Zoo Station - 20 min drive
  • Jerusalem Malha Station - 20 min drive

Restaurants

  • P2 - 3 min walk
  • Satya - 3 min walk
  • Bardak - 3 min walk
  • Angelica - 3 min walk
  • Touro - 8 min walk

About this property

Prima Royale

Prima Royale is a great choice for a stay in Jerusalem. Guests indulge in massages, then grab a bite to eat at the coffee shop/cafe. Other highlights at this upmarket hotel include a bar/lounge, a fitness centre and a sauna. Fellow travellers say good things about the helpful staff and breakfast.

Languages

Arabic, English, French, German, Hebrew, Italian, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 133 rooms
  • Arranged over 07 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Check-in may not be available until after 9 PM on Saturdays and on Jewish holidays.

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • Free on-site valet parking
  • Wheelchair-accessible parking on site
  • On-site parking is limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)

Travelling with children

  • Childcare in room (surcharge)

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fitness centre
  • Spa services
  • Sauna

Accessibility

  • Braille/raised signage
  • Lift
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Arabic
  • English
  • French
  • German
  • Hebrew
  • Italian
  • Russian

Room amenities

Be entertained

  • LCD television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker

Sleep well

  • Turndown service
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/bath combination
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free weekday newspapers
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

On-site venue – This restaurant serves breakfast and dinner.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • The 17% national value-added tax is not included in the price and may be charged at the hotel. Travellers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport upon checkout.

Optional extras

  • Buffet breakfast is offered for an extra charge of ILS 40 for adults and ILS 20 for children (approximately)

Children & extra beds

  • In-room babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Prima Royale Hotel Jerusalem
Prima Royale Hotel
Prima Royale Jerusalem
Prima Royale
Prima Royale Hotel
Prima Royale Jerusalem
Prima Royale Hotel Jerusalem

Frequently asked questions

Does Prima Royale offer free cancellation for a full refund?
Yes, Prima Royale does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Prima Royale?
As of 7 December 2022, prices found for a 1-night stay for 2 adults at Prima Royale on 10 December 2022 start from €143, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Prima Royale?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Prima Royale?
Sorry, pets aren't allowed.
Is parking offered on site at Prima Royale?
Yes, there's free self and valet parking. Parking spaces may be limited.
What are the check-in and check-out times at Prima Royale?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Prima Royale and nearby?
Prima Royale has a sauna and a fitness centre, as well as a garden.
Are there restaurants at or near Prima Royale?
Yes, there's an on-site restaurant. Nearby restaurants include Satya (3-min walk), Bardak (3-min walk) and Angelica (3-min walk).
What's the area around Prima Royale like?
Prima Royale is in Rehavia, a short 14-minute walk from Jaffa Gate and 15 minutes' walk from Ben Yehuda Street. Travellers say that this hotel is in a good location.

Overall score and ratings

7.8

Good

8.2/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.7/10

Property conditions & facilities

7.4/10

Eco-friendliness

4/10 Fair

Go someplace else.
We have stayed at this location in the past and the last time was disappointing - however, we hoped that the management would do something based on their responses to us. They did nothing. the mattresses should have been replaced a few years ago - it was difficult, if not near impossible to fall asleep and was most assuredly not a restful night. The air conditioning was set at arctic levels. The thermostat seems to be just a decoration on the wall. You an control the fan speed and the on-off switch but the temperature dial does nothing. It was uncomfortably frigid such that we ended up turning the AC off completely. That was an improvement - but since all the other rooms are probably in the same situation, it was still cold such that in August we had to ask for extra blankets!! We have gold level membership with Hotels.com -- this gives us an upgrade and some other perks -- the receptionist insisted that the room we got was an upgrade because it is on a higher floor. I did not feel that there was any upgrade - the room is still small with an insufficient number of outlets and the furniture is shabby. We were supposed to receive a bottle of wine. The hotel decided that a small fruit plate was a better choice -- not in my mind. The staff was pleasant but clearly the management wants to drain this property and avoid repairs, improvements and needed maintenance. We will not be giving them another chance and will suggest that everyone else stays away too.
Oreet, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ariel, 1-night trip
Verified Hotels.com guest review

6/10 Good

William, 2-night trip
Verified Expedia guest review

6/10 Good

Quite a dated property, the photos on Expedia are certainly very polished. I had ants in my room and discovered the Mezezuah was missing from my door. It took the staff a couple of days to move me to a better room. Otherwise, the property had all the amenities I was seeking, albeit at an entry level standard.
Stephen, 8-night family trip
Verified Expedia guest review

8/10 Very good

Orly, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Friendly people but very dirty
Hotel has incredibly friendly and helpful staff the lobby area is well kept. Once in the room, you will notice poor housekeeping. I was left with dirty towels and linens from my first day and continued to receive dirty linens each day after. The hotel is in a nice location with friendly staff but it needs to be cleaned up.
Eric, 4-night trip
Verified Hotels.com guest review

4/10 Fair

The place was underwhelming. Felt old, dingy, and not kept up. The room itself was small, and did not feel fresh adn clean.
Yosef, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Adriana, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Hela, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Nice place mostly locals where at the hotel.
Daniel, 3-night family trip
Verified Expedia guest review