Best Western Hotel Santa Caterina

Property class: 4
Waterfront hotel in Acireale with restaurant and bar/lounge

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Best Western Hotel Santa Caterina puts you within a 15-minute drive of Mount Etna. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aquadelferro, which serves local cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a terrace, and a garden.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Pet friendly
  • Free parking
  • Free WiFi
$81 nightly
The current price is $96 total
Total with taxes and fees
Nov 8 - Nov 9

Room options

Available filters for rooms
Showing 3 of 3 rooms

Junior Suite, Jetted Tub

8.0 out of 10
Very good
(1 review)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 194 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

Standard Double or Twin Room

8.6 out of 10
Excellent
(12 reviews)
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Via Santa Caterina, 42/b, Acireale, CT, 95024

What's nearby

  • Timpa Natural Reserve - 3 min walk - 0.3 km
  • Piazza San Domenico - 13 min walk - 1.2 km
  • Puppet Theatre and Museum - 13 min walk - 1.2 km
  • Piazza del Duomo - 13 min walk - 1.2 km
  • Acireale Cathedral - 13 min walk - 1.2 km

Getting around

  • Fontanarossa Airport (CTA) - 35 min drive
  • Acireale Station - 15 min walk
  • Guardia Mangano Santa Venerina Station - 18 min drive
  • Cannizzaro Station - 20 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Caffè Cipriani - ‬9 min walk
  • ‪Bar Costarelli - ‬13 min walk
  • ‪Moro - ‬13 min walk
  • ‪Trattoria gli Abbatazzi ‘’Cucina & Amore’’ - ‬9 min walk
  • ‪Gran Caffè Eldorado - ‬11 min walk

About this property

Best Western Hotel Santa Caterina

  • Best Western Hotel Santa Caterina puts you within a 15-minute drive of Mount Etna. The seasonal outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Aquadelferro, which serves local cuisine and is open for breakfast and dinner. Other features include a bar/lounge, a terrace, and a garden.

At a glance

Hotel size

    • 23 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets allowed*
    • Restrictions apply*

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free uncovered onsite self parking
    • Free onsite RV/bus/truck parking
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site

Transfers

    • Airport shuttle from 7:00 AM to 10:00 PM*

Offsite

    • Beach shuttle*

Other information

    • Smoke-free property

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Reviews

Best Western Hotel Santa Caterina Reviews

8.8

Excellent

9.0

Cleanliness

7.2

Location

9.0

Staff & service

8.4

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant offered delicious food, including pizza, and provided excellent service with a beautiful view. (11 reviews)
  • Breakfast was very good with a wide selection and excellent quality. (6 reviews)
  • The hotel has a beautiful and wonderful pool area with lovely views. (3 reviews)
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Popular mentions

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Restaurant
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Reviews

Verified review

10/10 Exceptional

Great place, amazing view, nice staff!
Verified review

8/10 Very good

Outside the city, but a cute town. Limited dinning options. Shady pool. Average breakfast.
Verified review

10/10 Exceptional

Everything was wonderful ! Staff was very helpful and all was great ! Loved the restaurant, service and food was amazing ! Loved it !
Verified review

6/10 Good

Was fine for stopover. The pizza’s we had in the restaurant were great, breakfast was also very good!
Verified review

10/10 Exceptional

Nice hotel with pool, good food and views

Very cute hotel located in a good spot with beautiful views and a very nice albeit small pool area. Suitable for anyone exploring the city of Acireale or the wider region.
Verified review

8/10 Very good

Had a nice time. The room was a little small , was not given a chance to upgrade . Food was great and location was close to airport and very clean with nice views.
Verified review

8/10 Very good

The staff is super nice, and it’s a good place to stay and access the town. Would have liked to have access to a heated pool! Rooms are pretty small but comfy bed, and liked the outdoor patio
Verified review

10/10 Exceptional

This a wonderful boutique property walking distance from town and quiet neighborhoods. The people are extraordinary nice, accommodating and helpful. The restaurant is also excellent. My only issue is it's on the highway and the highway noise is noticeable.
Verified review

6/10 Good

Hotel waa difficult to find becaiae of the location. Beautiful room and hotel but staff were rude.
Verified review

8/10 Very good

Views at the property were amazing, staff were generally pretty friendly with the exception of a couple. In terms of cleanliness everywhere was spotless. We would have liked a bigger pool and the food at the restaurant for breakfast and dinner was just ok. Bed was super comfy
Verified review

10/10 Exceptional

A bit hard to find but oh what a find! Lovely room, helpful staff, excellent food, perfect view. And very very reasonable.
Verified review

4/10 Fair

Really Dissappinting

Understaffed and lots of petty things spoilt a really beautiful hotel. Charges for pool towels and water in the room. Refusing an extra coffee at breakfast and some unfriendly staff members (some Lovely too). Wonderful pool area short work to the beautiful town. My friend had paid in advance and the hotel tried to take an extra deposit before arrival then again tried to take full payment on check out. Such a shame as so many good points to the hotel and would be very easy to make it feel more luxury and not be spoilt by petty things and irritated staff. Aware English people are generally annoying to the rest of Europe and maybe this was an issue which I can understand
Verified review

4/10 Fair

The most expensive and the worst (by far) hotel we stayed in Sicily. Arrived late after a long day on the road. Got probably one of their worst rooms, in an almost empty hotel, in a dark corner with a claustrophobic feel. Woke up super congested, it turns out the bathroom has a strong mold smell. There is no step to the shower cabin, and all the water leaking on the floor did it’s damage over time. We were moved to an equal size room with a properly designed shower cabin, without the mold problem and with more open views. While an almost empty hotel in off-season would put their guests in the worst rooms defies logic, especially given their VIP, free upgrades protocols. Breakfast was also the worst we experienced in Sicily, stale Costc-llike muffins. In all the other places we stayed in Sicily there was a cornucopia of delicious crostadas, eggs etc. The freshly squeezed orange juice was nice but we had that everywhere. Had to work for part of the day and chose a hotel with presumably a good internet connection. The problem is that it requires to reconnect your devices each time after they went dormant which can cause problems with uploads and downloads.
Verified review

10/10 Exceptional

We had a room overlooking the ocean and could not have been more pleased! The sunrise view every morning was amazing! Our room was immaculate and spacious... we had a junior suite. No complaints. It had an extra single bed, so it would have been a good family room, too. The bathroom was also spacious and had a whirlpool as well as bathrobes and slippers. The hotel itself is located beween a busy street in the front and train tracks behind it. When the windows were closed, we hardly noticed any noise. Breakfast was delicious and there was plenty to choose from. I am vegetarian and had no problems finding enough to eat. I really enjoyed the scrambled eggs, the fresh fruit, tomatoes and cucumber and Sicilian sweet specialties. And pizza. :) The view from the breakfast room was also towards the ocean. Was beautiful. The Aquadelferro restaurant in the hotel... I can really recommend it for dinner. I never had a better tasting pizza from any other Italian restaurant. The dough is soooooo delicious and I ate the "Il Tocco" as a vegetarian choice. There are limited free parking spaces at the hotel, so first come first serve. But just across the street where the hotel entrance is located is a parking lot (for customers of the restaurant within the hotel) with plenty of spaces. Also free of charge. We simply parked there. Would we stay here again if we came back to this area of Sicily? Most definitely! We really enjoyed our stay. :D
Verified review

10/10 Exceptional

Best hotel i ever stayed at. It was hard to find but once found, you dont need car anymore as everything is nearby. Room was big and spacious. The key weighed a ton.
Verified review

10/10 Exceptional

Excellent option for a great rate in November. The view is amazing and the restaurant was a bit pricy, but very good. The staff were wonderful and spoke excellent English. A real gem!
Verified review

8/10 Very good

Really beatiful place
Verified review

10/10 Exceptional

Nice hotel with a really good restaurant! The room was clean and had a beautiful view of the ocean.
Verified review

10/10 Exceptional

Great hotel with amazingly large rooms and bathrooms. Really nice breakfast available and restaurant. The town center is walking distance and the area is safe. I highly recommend this property :-)
Verified review

10/10 Exceptional

Lovely property. Well appointed.
Verified review

6/10 Good

Nothing did stand out for good, or bad. Definitely wouldn't recommend it as a stay for the location, makes no sense, it's far from everything, unless you're visiting Acireale, then of course. But still, was absolutely average, not worth the value, unless again you want to explore Acireale.
Verified review

4/10 Fair

If you’re not renting a car, I’d strongly recommend choosing somewhere else. The hotel is far from the train station, taxis are difficult to get (especially in the evenings), and I ended up spending so much on taxis that I could have afforded a nicer hotel in Taormina or Ortigia. There are also no convenient beaches nearby. The rooms were clean, but housekeeping starts around 8 a.m. and the doors have very poor soundproofing, so I was woken every morning by noise in the corridor. Breakfast was disappointing because if you arrive around 9:30 a.m., much of the food has already run out and isn’t replenished, despite breakfast continuing until 10:00. On one morning I had to wait to boil my own egg because there was very little left. By the time I sat down with just a boiled egg and some toast, it was around 10:10. The waitress became visibly annoyed, loudly clearing dishes around me and speaking to me in an aggressive manner when I was simply finishing my breakfast. It was an unpleasant experience and not how I’d expect to be treated as a paying guest. Finally, the pool was rarely relaxing. The loungers were often reserved with towels for long periods and the area was very busy with families and children, so I hardly used it. The reception staff were lovely throughout my stay, but because of the location, noise and restaurant experience, I wouldn’t recommend this hotel unless you have your own car.
Verified review

10/10 Exceptional

LOVED IT!

Everyone was SOOO nice! breakfast is GREAt staff are amazing restaurant for dinner was world class views and pool outstanding just loved this stay. They lent me a phone charger and let me check in early, they are just so nice. The bottled water in the fridge isnt free tho and I didnt realize so just be aware :) I did go buy a fluffy pillow as they are all flat and hard and I get migraines so am ridiculously picky, not their fault but if anyone else suffers as I do, bring something to soften the head.
Verified review

8/10 Very good

Pænt hotel og en dejlig by Acireale. God ide med en bil da det ligger et stykke fra stationen (tog) ingen busforbindelse. Personalet var utroligt hjælpsom mht at ringe efter taxa mv. Poolen burde have være renset både på bund og siderne ??? En lille ting men dog en relevant ting da rigtigt mange brugte poolen. Vi bestilte et hotel med pool og blev skuffet over rengøringen af poolen som burde gøres dagligt når der er gæster midt i hæjsæsonen ??? Selve byen har rigtig or mange dejlige restauranter
Verified review

8/10 Very good

Bom café da manhã, muito limpo