ITZA Hotel Boutique Internacional

Property class: 4
Cuenca hotel with 2 restaurants

Choose dates to view prices

Located just 1.6 mi (2.6 km) from the airport, ITZA Hotel Boutique Internacional offers a shuttle (available on request). For a bite to eat, guests can check out SANTO PLACER, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Public transportation is close by: Gaspar Sangurima Tram Station is just 8 minutes by foot.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Free WiFi
  • Laundry facilities
  • 24/7 front desk
$117 nightly
The total price is $128
Oct 29 - Oct 30

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Suite, 1 King Bed, Balcony

A bedroom with a large bed, a chandelier, curtains, a chair, and a television.

Deluxe Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

A spacious bedroom with a large bed, a green sofa, a small table, and a chandelier.

Presidential Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room, 1 King Bed, Balcony

A hotel room with a large bed, two bedside tables, a chair, and a chandelier.

Junior Double Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Balcony

A hotel room with two beds, a chandelier, and a large window with curtains.

Deluxe Twin Room, Balcony

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Twin Room, No Windows

A hotel room with a chandelier, a bed, a nightstand, and a wall-mounted artwork.

Deluxe Twin Room, No Windows

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, No Windows

A bedroom with a tufted headboard, a bed with white linens, a bedside table with a lamp, a nightstand with a phone, and a wardrobe.

Deluxe Room, No Windows

  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite, 1 King Bed, City View

A luxurious bedroom with a large tufted headboard, a chandelier, and a classic design.

Deluxe Suite, 1 King Bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

A hotel room with two beds, a chandelier, and a large window with curtains.

Deluxe Twin Room, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Luxury Room, 1 Queen Bed, City View

A hotel room with a large bed, a chandelier, a nightstand, and a window with curtains.

Luxury Room, 1 Queen Bed, City View

  • City view
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Gran Colombia y Benigno Malo, 25, Cuenca, Azuay, EC010104

What's nearby

  • New Cathedral of Cuenca - 2 min walk - 0.2 km
  • Calderon Park - 2 min walk - 0.2 km
  • Church of Santo Domingo - 3 min walk - 0.3 km
  • Río Tomebamba & Calle Larga - 10 min walk - 0.9 km
  • Alejandro Serrano Aguilar Stadium - 17 min walk - 1.5 km

Getting around

  • Cuenca (CUE-Mariscal Lamar) - 11 min drive
  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 79.7 miles/128.3 km
  • 14n - Antonio Borrero Station - 3 min walk
  • Luis Cordero (Hermano Miguel) Station - 3 min walk
  • Gaspar Sangurima Tram Station - 8 min walk
  • Terminal Terrestre Station - 20 min walk
  • Unidad Nacional Tram Station - 20 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Chocolateria Dos Chorreras - ‬3 min walk
  • ‪Raymipampa - ‬2 min walk
  • ‪Mansion Matilde - ‬3 min walk
  • ‪Molinos Tradicion Cafe - ‬3 min walk
  • ‪Café Del Parque - ‬1 min walk

About this property

ITZA Hotel Boutique Internacional

  • Located just 1.6 mi (2.6 km) from the airport, ITZA Hotel Boutique Internacional offers a shuttle (available on request). For a bite to eat, guests can check out SANTO PLACER, one of 2 restaurants, which serves local and international cuisine and is open for breakfast, lunch, and dinner. Public transportation is close by: Gaspar Sangurima Tram Station is just 8 minutes by foot.

At a glance

CHECK-IN
2:00pm
CHECK-OUT
12:00pm

Hotel size

    • 16 rooms

Arriving/Leaving

    • Check-in start time: 2:00 PM; Check-in end time: anytime
    • Check-out time is noon

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 25+ Mbps)

Parking

    • No onsite parking

Transfers

    • Airport shuttle from 6:00 AM to 8:00 PM*

Other information

    • Smoke-free property

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Reviews

ITZA Hotel Boutique Internacional Reviews

9.6

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as very good, great, scrumptious, and delicious with many custom choices. (9 reviews)
  • The hotel's restaurants served superb food with great views and attentive staff. (5 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Restaurant
Store
Location

Reviews

Verified review

10/10 Exceptional

Great hotel, staff was really helpful.
Verified review

10/10 Exceptional

Amazing boutique Hotel, great staff and unique style. Perfect location, steps from the main square and cathedral. Highly recommend a splurge in getting the presidential suite, massive beautiful room & bathroom. Their roof top restaurant is great as well, we went for Martini and Jazz night. Also, don't miss out on their breakfast, it is delicious (try the local Ecuadorian ones).
Verified review

10/10 Exceptional

I’m so glad I picked this hotel for my first visit to Cuenca. It’s got a great location in the historic part of town. The staff was wonderful from check-in, assisting with activities/cabs, room service, and meals. The included breakfast offered so many custom choices. I would definitely return to this property and highly recommend it.
Verified review

10/10 Exceptional

The staff was absolutely great, accommodating us and helping us out. We arrived very early, and they did their best to get us into a room ASAP instead of making us wait all day. The room was very nice, and the restaurant's superb food was some of the best around.
Verified review

10/10 Exceptional

This hotel is amazing. The staff is so attentive and made all of my accommodations. I would def recommend staying in Itza hotel in the beautiful city of Cuenca! I would come back for sure.
Verified review

10/10 Exceptional

The staff upon arrival was welcoming and attentive. The hotel is stunning and well maintained. The room was spacious and very well decorated with high end finishes. The bed was comfortable and the pillow choices were a nice touch. The bathrobes and slippers were appreciated after a nice hot shower with great water pressure. The rooftop restaurant has great views and food with an attentive staff. The breakfast in the morning in the downstairs restaurant was also great with huge portions. They even arranged a private car to take us back to Quito and we were very happy with how he drove and the car was very comfortable and clean. We plan on returning to Cuenca regularly and this will be our go to place to stay.
Verified review

10/10 Exceptional

Beabar.utiful view from the rooftop
Verified review

10/10 Exceptional

Beautiful ITZA

ITZA is a beautiful hotel nestled in the city center of Cuenca. The rooms are clean, comfortable, and exquisite decorated. Room service was great! Breakfast was scrumptious as well as any food ordered. The cocktails were amazing. I highly recommend ITZA Hotel Boutique International.
Verified review

10/10 Exceptional

The stay was fantastic. The personnel working at the front were welcoming and extremely helpful. Alex, Mabel, Fernando, and Ana Maria all went above and beyond to help with recommendations and arrangements. The location is perfect and central to all the sites. The decor is luxurious. Everything is what a great hotel should be!
Verified review

10/10 Exceptional

ITZA AMAZING. The hotel is in a great location easy to walk to areas or catch taxis. Restaurants close by. The hotel is beautiful the rooms are spacious and filled with everything you need and more. The staff was so wonderful. They are extremely friendly and helpful. Five stars is not enough fhey need 10. Would recommend and would definitely stay again.
Verified review

10/10 Exceptional

Great intimate boutique hotel, in the middle of everything.
Verified review

10/10 Exceptional

Everything was fabulous! Everyone was super helpful.
Verified review

10/10 Exceptional

Absolutely gorgeous property - amazing design, very clean, high ceilings, rooftop view, beautiful interior.
Verified review

10/10 Exceptional

Enjoyed our stay.....

ITZA is our favourite hotel in Ecuador, we have stayed in 6 hotels on our trip. Fantastic, convenient location, attentive service front the Front Desk especially Mable, also Alex in the morning when Mabel is not on duty. Prompt response, organised, accommodating staff. Food is very good in both restaurants, great roof top bar / lounge / restaurant. Nice updated refurbished original historical building. If we ever return to Cuenca, we will definitely sat there again.
Verified review

8/10 Very good

Very good
Verified review

10/10 Exceptional

I would like to commend Pablo Vite and Paul Andrade and a young lady (don't know her name. These folks were excellent and assisted with a problem I had with a cell phone. They went above and beyond!!
Verified review

4/10 Fair

Horrible customer service. Made reservation using Expedia. Final price included taxes and fees, when I checked out they charged me $40 extra for “the service.” Manager was unhelpful and unwilling to try to understand Expedia’s fees. Basic breakfast, overrated for the price. The good news is that for less money you can find a better hotel with better customer. Manager’s attitude ruined my day.
Verified review

10/10 Exceptional

Desayuno espectacular Resto muy amable
Verified review

10/10 Exceptional

La atencion muy buena, volveria
Verified review

10/10 Exceptional

Positivos: - La ubicación es única, a unos pasos de la catedral. - El desayuno muy bueno y variado - La atención del personal muy buena - La vista del bar es muy bonita, se ve la catedral a unos metros. El único problema es que tienen prendidos los calentadores y te arriesgas a cambios de temperatura. Negativo: - Por tener el sueño ligero, solicitamos una habitación silenciosa, de las opciones había unas sin ventanas.... seleccionamos esa!!... error... resulta que estaba en el primer piso al lado de la gerencia. Desde las 8 de la mañana hasta las 9:00 de la noche y escuchas todas las pláticas y risas de las reuniones de la gerencia. Les dijimos en recepción y nos ofrecieron cerrar la puerta. Nunca lo hicieron - El cubo de las escaleras da a la recepción y a TODAS horas entran los huespedes y NO TIENEN un letrero que bajen la voz, se escuchan todas las risas y plática de los huespedes que llegan
Verified review

6/10 Good

Habitación sin ningún tipo de ventilación natural, la comida del rooftop MUY mala y me obligaron a pagar por la comida que no pude terminar de comer y la propina
Verified review

10/10 Exceptional

Hermoso y cómodo. Personal muy cordial
Verified review

10/10 Exceptional

Hermoso hotel y ubicación
Verified review

10/10 Exceptional

La verdad todo estuvo excelente, la atención del personal, las habitaciones, la limpieza y el desayuno.
Verified review

10/10 Exceptional

Excelente atención, el desayuno muy rico. Todo estuvo muy bien