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Hotel Magic La Massana

Photo gallery for Hotel Magic La Massana

Minibar, in-room safe, desk, laptop workspace
Indoor pool
Front of property
Minibar, in-room safe, desk, laptop workspace
Buffet

Overview of Hotel Magic La Massana

VIP Access

Hotel Magic La Massana

4.0 star property
La Massana ski-in/ski-out hotel with casino and ski storage
8.0 out of 10 Very good
8.0/10 Very good

120 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Spa
  • Parking available
  • Free WiFi
  • Restaurant
  • Gym
Map
Avenida el Través, 7, La Massana, AD400
Main amenities
  • Daily housekeeping
  • Ski-in/ski-out access
  • Casino
  • Restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • Ski storage
  • Ski passes
  • Fitness centre
  • Sauna
  • Steam room
  • Self parking
For families
  • Free cots/infant beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains

Room options

About this area

What's nearby

  • Caldea Spa - 6 min drive
  • Pyrenees Andorra Shopping Centre - 8 min drive

Getting around

  • La Seu d'Urgell (LEU) - 55 min drive
  • Blagnac Airport (TLS) - 153 min drive
  • L'Hospitalet-pres-l'Andorre Station - 40 min drive
  • Burton's Station - 45 min drive
  • Porte-Puymorens Station - 46 min drive

Restaurants

  • Topic - 3 min drive
  • Borda De L'avi - 8 min walk
  • Restaurant Gaspá - 15 min walk
  • Restaurant Borda Eulari - 4 min drive
  • Sentro - 4 min walk
Map

About this property

Hotel Magic La Massana

Hotel Magic La Massana allows you more time for skiing with ski-in/ski-out access. Guests can indulge in massages and enjoy international cuisine at Buffet, which is open for breakfast and dinner. Other highlights at this upmarket hotel include a casino, an indoor pool and a bar/lounge. Skiers will appreciate access to ski passes and storage. Fellow travellers say good things about the pool.

Languages

Catalan, English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 108 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Minimum check-in age – 18
  • Check-out time is 11:00 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered on-site self-parking (EUR 21 per night)
  • Wheelchair-accessible parking on site
  • On-site parking is limited
  • On-site garage

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Ski-in/ski-out access
  • Ski passes
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Rafting nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire
  • Bike repair services
  • Bike cleaning
  • Bike storage
  • Ski storage

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Fireplace in reception
  • Fitness centre
  • An indoor pool
  • Arcade/games room
  • Casino
  • Spa services
  • 20 casino gaming tables
  • 20 casino slot machines
  • Hot tub
  • 10 casino VIP rooms
  • Sauna
  • Steam room

Accessibility

  • Lift
  • In-room accessibility (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Ski

  • Ski-in/ski-out access
  • Ski passes
  • Ski storage
  • Ski lifts nearby
  • Ski runs nearby
  • Downhill skiing nearby
  • Skiing lessons nearby
  • Snowboarding nearby
  • Ski hire shops
  • Snowmobiling nearby
  • Snowshoeing nearby

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Heating
  • Minibar

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

Dining

Buffet – This buffet restaurant specialises in international cuisine and serves breakfast and dinner.
Irish Pub – On-site pub. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.09 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 11 for adults and EUR 5.5 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Renovations and closures

The property is closed between 24 October and 3 December.

Parking

  • Covered self-parking costs EUR 21 per night

Pool, spa, & gym (if applicable)

  • The fitness facility is accessible for an extra charge
  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December.

Also known as

Hotel Magic Massana
Hotel Magic
Magic Massana
Hotel Magic La Massana Hotel
Hotel Magic La Massana La Massana
Hotel Magic La Massana Hotel La Massana

Frequently asked questions

Is Hotel Magic La Massana currently open?
The property is closed between 24 October and 3 December.
Does Hotel Magic La Massana offer free cancellation for a full refund?
Yes, Hotel Magic La Massana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Hotel Magic La Massana?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Magic La Massana?
Yes, there's an indoor pool.
Are pets allowed at Hotel Magic La Massana?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel Magic La Massana?
Yes. Self-parking costs EUR 21 per night. Parking spaces may be limited.
What are the check-in and check-out times at Hotel Magic La Massana?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Contactless social distancing and check-out are available.
Is there an on-site casino at Hotel Magic La Massana?
Yes, the 16146 square-foot casino features 20 slot machines and 20 gaming tables.
What is there to do at Hotel Magic La Massana and nearby?
Have fun with nearby winter activities such as cross-country skiing, snowboarding and snowmobiling, and in warmer months, enjoy a round of golf at the nearby golf course. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Hotel Magic La Massana also has a casino and a sauna, as well as a steam room and an arcade.
Are there restaurants at or near Hotel Magic La Massana?
Yes, Buffet offers international cuisine.
What's the area around Hotel Magic La Massana like?
Hotel Magic La Massana is located a short 2-minute walk from La Massana Ski Lift.

Reviews

8.0

Very good

8.6/10

Cleanliness

8.3/10

Staff & service

7.8/10

Amenities

7.9/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Good

Laurine, 1-night trip
Verified Hotels.com guest review

8/10 Very good

AC was not working properly, everything else was great
Dave, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Great hotel, great staff, great location, great prices.
Brian, 1-night business trip
Verified Expedia guest review

8/10 Very good

New Year 2021
This is how Hotel.com advertises Hotel Massana Magic La Massana ski-in/ski-out hotel with ski storage and ski passes. There is no ski-in/ski-out facility at this hotel. It is in-fact about 500 along meters along a main road from the foot of the gondola lift. Thus making ski-in/ski-out impossible. This advertised ski-in/out facility was major reason for booking this hotel, as was the advertised ski passes. This gives you the impression that ski passes are included in the room rate. Again this wrong. Ski passes are paid for extra at the gondola station. Ski storage is an inconvenient 2 floors down in the garage. Reception negated to inform us that there is ski and boot storage at the bottom of the gondola at an extra charge, which would have made a big difference not having to drag the ski equipment to and from the end of the day. The hotel was warm and clean. The staff were pleasant and the breakfast was good. The rooms look better in the pictures if you like beige and brown throughout. My stay was comfortable; would I stay at this hotel again or recommend for a ski-ing holiday? The answer is an emphatic no. I deliberately booked this hotel for non existing facilities. If there was such a thing in Andorra, the hotel company should be prosecuted under a breach of trades description.
Stuart, 6-night trip
Verified Hotels.com guest review

6/10 Good

Petr, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Very nice and clean. Pleasant and friendly staff and a very good breakfast!!
1-night family trip
Verified Expedia guest review

8/10 Very good

Nice Hotel
2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

We were there at a none peak time so the room rate was awesome
1-night trip
Verified Expedia guest review

4/10 Fair

No air conditioning. 2 twin beds on casters. Can't sit up in bed without it shooting across floor. No ventilation in room without opening up huge storm window that lets in all the traffic noise from the street below. No microwave for making tea or coffee. No parking, and I mean NO parking. Cheap, tiny soaps in lav. I bring my own so not a big deal but still. This same place in the US would be a 3 star. Nice wood paneling and a great breakfast buffet don't make up for uncomfortable and expensive rooms. How this place calls itself a 4 star is beyond me.
Emilio, 4-night trip
Verified Expedia guest review

4/10 Fair

terrible.
not good at all, not Air conditioning, was imposible to sleep, and if you open the window the noise outside from traffic and bars keep you awake. the parking is so small that you always scratch your car, which cost more than the room. parking is very expensive at 13 euros per day the cleaning people talk loudly and shout on the hallways, so if you want to sleep in or have a sieasta, forget it, they will not shut up, i called reception, and nothing, i had to get up, get out of the room and ask them to lower their voice, which they did for 5 minutes and then started again. wifi was slow and patchy...not good. Terrible place. not recomendable at all.
Alejandro, 1-night romance trip
Verified Hotels.com guest review